The staff was the best. Both reception and housekeeping were wonderful. The issue we faced was not with the business. We had a great room, it was clean and pretty. Reception helped me with some printing for work and housekeeping was super kind.
The problem was that they did not have bed sheets that fit said bed. The first night, they didn't have any fitted sheet on the mattres,s and we called housekeeping, they came and tried to fix it and offer additional sheets but none were the size we needed to fit the mattress. We figured out a short-term solution for that night since it was late. The next day, i assumed new sheets would be found that actually fit the bed. Reception and Housekeeping were kind and apologetic and tried their best. They found a fitted sheet that they successfully stretched out over the mattress to the max, so much so that the mattress corners lifted. But this was our only option, so we were grateful for the effort.
One other thing is the coffee machine in the room didn't work properly, it leaked over and put coffee grounds in the coffee cup (undrinkable) - I have a similar machine at home so I believe this wasn't user error.
It was an alright stay, I would stay again, hopefully once they figure out the bedsheet scenario.