Reception
Check availability

Reviews of Regency Inn

2.5 out of 5
Regency Inn
1749 South Alabama Avenue, Monroeville, AL

Reviews

7.2

Good

Rating 10 - Excellent. 57 out of 169 reviews" "
Rating 8 - Good. 42 out of 169 reviews" "
Rating 6 - Okay. 32 out of 169 reviews" "
Rating 4 - Poor. 17 out of 169 reviews" "
Rating 2 - Terrible. 21 out of 169 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Amenities
No coffee in the lobby, no stopper in the sink.
Stayed 2 nights in Apr 2024

10/10 Excellent

Caleb

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was only two things bad there but it was over all a great sray and would stay again. One the gentleman in the front was rude. But the lady took care of everything. Second ice machine was not working at the time.
Stayed 1 night in Apr 2024

4/10 Poor

Sabrina

Liked: Cleanliness
Stayed 1 night in Apr 2024

2/10 Terrible

Deondre

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its roaches, dirty covers, racist manager, hair in the towels and it smells of mold and water damage
Stayed 2 nights in Apr 2024

10/10 Excellent

Sabrina

Liked: Amenities, property conditions & facilities
friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
they r friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Sandra

Stayed 1 night in Mar 2024

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They very nice people n employees
Stayed 1 night in Feb 2024

10/10 Excellent

Sabrina

They very nice
Stayed 2 nights in Feb 2024

10/10 Excellent

Tarshe

Stayed 1 night in Jan 2024

10/10 Excellent

Tarshe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Kurt

Stayed 1 night in Dec 2023

10/10 Excellent

Tarshe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst room / hotel experienced.
the room smelled of mold, the blanket on the bed was filthy, there were cigarette butts on the ground by the front door of the room, the light switch by the front door did not work, when checking in the women in the office was on the phone yelling at someone, she did not stop yelling at this person while checking me in and continued after I left,
Stayed 2 nights in Dec 2023

4/10 Poor

Svante

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Chambers

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They had roaches, they had horrible room service. People were loud around my room there’s lots of people hanging out at this hotel. It was a horrible experience.
Stayed 3 nights in Oct 2023

6/10 Okay

Courtney

Disliked: Cleanliness
Not the worst.. but..
Didn't need anything special and it was cheap I was fine with they way it looked as like I said it was cheap.. but the rat that ran across my foot when I got up in the morning was kind of crappy
Stayed 1 night in Aug 2023

4/10 Poor

Lim

Disliked: Cleanliness, staff & service, property conditions & facilities
There was trash in the room! When I checked in. The towels weren't very clean!! And the two day that I was there. They never checked the room!! I won't stay there anymore!
Stayed 2 nights in Jun 2023

8/10 Good

RONNIE

Business traveler
Liked: Cleanliness, staff & service
It is old but it was clean. Staff was nice.
Stayed 1 night in Jun 2023

2/10 Terrible

Antquil

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is roach infested
Stayed 1 night in Jun 2023

8/10 Good

Elio

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2023

8/10 Good

STEVEN, lake saint louis

Liked: Cleanliness
Stayed 2 nights in May 2023

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient
Stayed 1 night in Feb 2023

2/10 Terrible

Dereall

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

4/10 Poor

Heather, Jacksonville

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There is no Wifi. They give you a password and I connected successfully, but all it ever said was there is no Internet. I tried connecting with a laptop, cell phone, and multiple attempts - no Internet. The cable/dish network works very well.
Stayed 2 nights in Jan 2023

6/10 Okay

Allen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was ok for one night

8/10 Good

Artesia

Stayed 1 night in Dec 2022

6/10 Okay

Judy

Stayed 2 nights in Dec 2022

10/10 Excellent

randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
it was very nice and comfortable. i had no complaints
Stayed 1 night in Nov 2022

10/10 Excellent

Sydney

Business traveler, Traveled with pets
Liked: Staff & service, amenities
Smoking room smelled like a smoking room and they definitely dont clean like they should BUT for the price you cant beat it and i would stay here again when im in the area
Stayed 2 nights in Aug 2022

2/10 Terrible

Halle

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty place I’ve ever been too
The room is was disgusting smelt like piss mattress was filthy. Roaches everywhere. Nasty attitudes from the workers and believe to have found a camera.
Stayed 1 night in Jul 2022

4/10 Poor

Donnie

Business traveler
Disliked: Cleanliness, property conditions & facilities
I Would not stay here again
The marquee in front of the hotel says free hot breakfast. But, there is no breakfast at all. The office is completely closed. Guests must do business through the night window at all hours of the day. There was no soap or shampoo in the room, and I had to call the front desk to get some. To their credit, they did bring some to my room promptly. There was a tiny dead frog in the middle of the bathroom floor that had been mashed flat as if it had been run over by a steamroller. How someone failed to notice that when the room was last cleaned, I have no idea. I would not stay here again.
Stayed 1 night in Aug 2022

2/10 Terrible

Halle

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2022

8/10 Good

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not a bad place to stay.
Stayed 1 night in May 2022

8/10 Good

katorria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful
Stayed 1 night in May 2022

4/10 Poor

William

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Cleaning would have gone a long way.
More effort should be utilized when cleaning.
Stayed 1 night in Apr 2022

2/10 Terrible

Cleaven

Traveled with family
Disliked: Staff & service, amenities
Good area with local business. This wasn't the first time I stayed at this hotel location, When it was a New Hotel years ago and I over the years. It been over 12 to 15 years since I stayed there. The now management they're very unprofessional people. You can't walk into lobby to conduct business. You have to conduct your transaction through a peep window and have nerve to say, "you can go somewhere else ", Never again with my hard-even American Dollars.
Stayed 1 night in Apr 2022

6/10 Okay

Charles

Traveled with family
Liked: Staff & service
Hard to sleep
No frills is ok. Rather dirty room. My wife wouldn’t shore due to the dirty looking tub. The mattress was worn out. Six or more rooms Had work crews staying. They were smoking, cooking and talking fairly late. Hear the welder running several times and metal grinding for a Erik’s of time. Don’t know the source of it but there was a loud squealing noise all night. Ear plugs helped. We will not go back.
Stayed 1 night in Apr 2022

10/10 Excellent

Elvis

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Excellent room and comfortable bed.
Stayed 1 night in Mar 2022

2/10 Terrible

Su G

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

4/10 Poor

Misty

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Said there was free breakfast but you could not even walk to the front desk you have to ring a bell to get someone to come to a window
Stayed 1 night in Mar 2022

10/10 Excellent

BARBARA

Traveled with family
Liked: Cleanliness, staff & service
Very quiet area.
Stayed 1 night in Mar 2022

2/10 Terrible

Robert Addrian

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

2/10 Terrible

Yvonne

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Nothing only stayed because they had my billing info and the time I arrived didnt want to chance not having a room.
Stayed 2 nights in Jan 2022

10/10 Excellent

HARWENDER SINGH

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and friendly staff Unexpected respectfully behaviour like your family
Stayed 2 nights in Nov 2021

8/10 Good

Diana

Traveled with family
Liked: Cleanliness, room comfort
Ok
Stayed 1 night in Nov 2021

8/10 Good

shenika

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Tub wasn’t cleaned now hand towels
Bathroom and tub/shower wasn’t clean
Stayed 1 night in Nov 2021

2/10 Terrible

Terance

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021