門夏塔夫出租度假屋

「My experience was highly unsatisfactory. Despite booking and paying for two rooms, we were relocated to a different property and provided with only one room, requiring four adults to share a cramped space. This disruptive change was communicated to me just two hours prior to check-in. The actual room and property were completely different and inferior to the advertised images, leading me to believe this is a recurring issue for guests.」

「商務住宿，地點鄰近商業區，房間舒適，光線充足，但房間需要開我風扇，附近有24小時超市！5pm 前需要check in, 需要職員講解如何以電子開啓大門，電梯及房門。房間空間感十足，大量衣櫃，風筒及吸塵機可以使用！」

「Fully equipped apartment. Great choice in Zurich.」

「以下原因，這間住宿及這個訂房平台我都沒有辦法推薦給朋友使用。 雖然不知道到底評論會不會被看見，但還是希望寫出來讓大家知道 這個是沒有管理人員，需要在線上辦理check in的，在辦理入住前管理人員訊息回覆皆為正常，從入住開始遇到的所有問題都沒有辦法得到處理 我們到房間得知沒有熱水時，就立刻發訊息詢問管理人員熱水問題，得到「已收到問題，會派人處理」的回覆後，就不了了之了，等了一個小時後詢問hotels.com的線上客服，線上客服回覆我們有聯繫到管理人員，也再說了一次正在處理中，但沒辦法得知什麼時候會好，然後就結束了對話了，又在等了一個小時還是沒有熱水，管理人員沒有回覆訊息，所以只能再求助一次hotels.com線上客服，客服人員依照SOP把問題詢問完之後也一樣回覆我們管理人員有在處理這件事情，然後一直要結束這段對話，我們和客服人員說明我們並沒有得到任何處理，請他們協助是否有其他方式可以處理，只得到客服說給予下次訂購的新台幣200多的補償，這個處理方式覺得並沒有得到尊重。」

「There was a suite flat above a restaurant, and the smell of food could be felt throughout the unit and was annoying. During the day, the suite was like a steam sauna because it was all windows and above the roof. Despite two small air conditioners and a fan, it was unbearable. However, the view from the room was incredibly beautiful and tempting. There was no shampoo and the unit was full of insects coming from the lake because there was no fan and you had to keep the window open all the time....

「The room and the kitchen were clean, bathroom was also nice」

「以價格來說，還算蠻值得的~」

「The stay was very good . Rooms were very spacious . Hall ,2 bedrooms, kitchen , dining and balcony . But only one bathroom and that too with poor drainage. The only issue was about the kitchen sink and bathroom tub drainage . Water was not going through only it got accumulating. We did mail to the property manager but were disappointed by them for not taking timely action. 」