4/10 Poor
Jill, Denver
Traveled with partner
2020/12/13
Disliked: Cleanliness, property conditions & facilities
I arrived around 8pm, I received info about how to enter the unit on the day of check in, just NOT WHAT UNIT I HAD RENTED!! I called the phone number for the property management and left a message. I then decided to just try my door code on ANY unit that did NOT appear to be occupied - and YIPEE a door opened! Yay, glad I was able to find MY unit!! NOT GOOD CUSTOMER SERVICE!!! The units have paper thin walls, I could hear the neighbors talking on one side and the TV running all night long on the other side. When I turned on the shower - in the phone booth sized shower - there was a musty/mildew smell. Then I looked at the shower ceiling (which is painted purple) to see many dark spots of mildew/mold! I am a small person and let me tell you-the shower is SMALL, be prepared to hit your elbows multiple times washing your hair! I noticed there were quite a few dust bunnies and hair from previous guests on the floor! I'm not sure when was the last time the floor throw rugs were washed. The wall unit heater, next to the head of the bed, kept us warm but also woke me every time it turned on which was often since the temps were in the 20's overnight and the front door was not hung straight so allowed cold air into the unit. Very minimal, small (especially the bathroom), a bit dirty (floors & mildew in shower) unit.
*Pros - close to main street so you can walk to many restaurants, easy access electronic door locks, close to National Parks, sorry I can't think of any other pros...
Jill
Stayed 2 nights in Nov 2020