To echo other visitors, there is a significant lack of cleanliness and attention to detail while turning over the rooms. Upon entering my room, there was a used washed cloth pushed to the back of the vanity, the two bath towels (which is being generous to call them that), was also damp. Along the lines of linens, expect to receive one set of towels; small and without quality.
I stayed in a double queen room. I travel with two, well-behaved cats. When we entered the room, they made a bee-line for the narrow space behind the bed, which is unusual for them. I unearthed a balloon, opened contact case, earring, and pieces of plastic. I called the front desk and asked for a room change due to the above condition of the room.
I will say the customer service was responsive. She immediately offered a room change.
Sadly, upon entering the second room, I had a similar situation. The back of the bed frame contained a half eaten brownie, gummy, piece of a Fruit Loop, quarter, and old Spectrum remote control with a hefty layer of dust. If I was able to pull all these items out myself, I feel like that could be an area that is addressed when turning over these rooms.
Besides the cleanliness, there are subpar amenities. The bar and restaurant won’t be guaranteed to be open every night, the hot tub continues non-existent for months according to other reviewers.
I wouldn’t return. There are other hotels in the area, that are cleaner and with better amenities.