Dear Susan, We appreciate you sharing your sincere review. It’s great to hear that you enjoyed our friendly service and comfortable accommodations. Your feedback, which highlights strengths and areas of improvement, serves as encouragement to our associates who strive to provide a pleasant stay. Best, Craig Haas, GM

Dear Richard, Welcome back and thank you for sharing your review of another wonderful stay at our hotel. I am glad that we provided a fun backdrop for your 5 day stay to celebrate your birthday! Happy belated birthday to you! Our staff takes great pride in providing service and accommodations that keep guests coming back. Thank you for your patronage, and we look forward to seeing you again soon. Best, Craig Haas, GM

Dear Daniel, I sincerely apologize for falling short of not only meeting your expectations but ours as well. Rest assured, the feedback provided has been reviewed by our team to ensure we consistently deliver upon guest expectations. I would love the opportunity to regain your confidence and demonstrate our commitment to customer service, so we hope you will consider a return visit in your global travels. Thank you for staying with us. Sincerely, Craig Haas, GM

Dear Susan, Our staff makes sincere hospitality their priority; I'm glad you enjoyed our friendly associates. I will share your positive feedback with our staff. Thank you for taking the time to review your stay, and we hope to host you again soon. Best, Craig Haas, GM

Dear Melanie, A better review of our hotel does not exist. Thank you for sharing your perfect experience and please come see us again soon. Best, Craig Haas, GM

Dear Andrea, We are thrilled to hear that we provided you with a great stay. I am especially glad you enjoyed our views and restaurant. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Craig Haas, GM

Dear Eduardo, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Craig Haas, GM

Dear Crandell, I am glad you had a great overall experience. Thank you for sharing your review. Please visit us again soon! Best, Craig Haas, GM

Dear Liset, We are thrilled to hear that we provided you with a great stay. I'm so happy you enjoyed our convenient location and valet parking Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Craig Haas, GM

Dear Melissa, Your comfort is our top priority, so it's lovely to know your stay was pleasant. Thank you for taking the time to share your experience. We enjoy hearing that you found our service friendly and location convenient. We appreciate your review and look forward to your return. Best, Craig Haas, GM

Dear Lisa, We sincerely regret your experience. I apologize that we did not have a room ready for your arrival. This is not up to our standards, and we are constantly working on improving the quality of service provided; I hope you will give us another opportunity to provide you with the exceptional stay our guests have come to expect. Again, my sincere apologies for any stress we caused, and thank you for taking the time to write. Sincerely, Craig Haas, GM

Dear Russell, I appreciate you taking the time to share your review. We strive to leave all our guests with a positive impression; I apologize we let you down. Your feedback is important to us as we continually try to improve our guests’ experience. We hope you will consider a return trip in the future. Sincerely, Craig Haas, GM

Dear Orlando, Thank you for your thoughtful review. I appreciate you choosing us while in the area. Our goal is to provide every guest with an exceptional stay. Reflections like yours give us the valuable information we need to achieve this goal. We hope to see you again! Best, Craig Haas, GM

Dear linda, We strive to provide excellent customer service, so I am thrilled you recognized our efforts. Thank you for your business and your recommendation. We appreciate both more than you know. Best, Craig Haas, GM

Dear Alisha, I am glad our Hyatt Centric provided you with a five-star experience while visiting Miami. Thank you for your business and for taking the time to share your review. We hope to see you again in the future. Best, Craig Haas, GM

Dear Oscar, Thank you for informing us that you had a great experience during your visit. We value your business and appreciate your patronage. Best, Craig Haas GM

Dear Tameika, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Craig Haas, GM

Dear Yasir, Thank you for sharing your kind words with us! We are thrilled that you chose to stay with us and took the time to leave a positive review. Your enjoyment and satisfaction are our top priorities, and we're glad to hear that you and your family had a wonderful time. We look forward to welcoming you back for another fantastic stay! Best, Craig Haas, GM

Dear Nardia, Thank you for your feedback. We want to make sure that we do the best job we can for you and all of our guests, so your suggestions for improvement are appreciated. We appreciate you choosing our hotel and hope to welcome you back for an even better stay next time. Best, Craig Haas, GM

Dear Richard, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Craig Haas, GM

Dear Brian, We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s lovely to hear of the comfort you experienced while staying with us. I thank you for your feedback as it helps us to serve our guests to the best of our ability. Best, Craig Haas, GM

Dear Albert, We strive to provide excellent customer service, so I am thrilled that you recognized our efforts. Thank you for your business and your recommendation. We appreciate both more than you know. Best, Craig Haas, GM

Dear Matthew, Thank you for taking the time to write. I’m happy to hear that our quiet atmosphere and convenient location made for an enjoyable stay overall. A return visit is the best compliment so we hope to welcome you back soon. Best, Craig Haas, GM

Dear Beini, It sounds like every aspect of your stay was great from start to finish; we are glad to hear it! Thank you for choosing our Hyatt Centric for your travel needs and for taking the time to sing our praises. Hosting you was our pleasure, and we hope to do so again anytime you need to return to the Miami area. Best, Craig Haas GM

Dear Fernanda, I’m so glad you enjoyed our hotel and amenities! Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Craig Haas, GM

Dear Jeoffrey, It is always a pleasure to see that our guests enjoyed their stay with us. Thank you for taking a moment to review your experience and offer suggestions for improvement. We appreciate your feedback and hope to welcome you back soon. Sincerely, Craig Haas, GM

Dear Loren, We sincerely regret your experience; it is never our intent to relocate any guest. I'm sorry we disappointed you and I'm sure that was frustrating after a long day of travel. We strive to provide comfort and sincere hospitality to all our guests and we clearly missed our goal. I appreciate you taking the time to share your review. Your feedback fosters change for future stays. Sincerely, Craig Haas GM

Dear BURLEY, We are delighted to hear that our guests plan to return to our hotel. It is our favorite compliment! I am thrilled that you enjoyed your stay enough to leave such a fantastic review. On behalf of the entire staff, I would like to thank you for choosing our hotel and for your business. Please come back soon! Best, Craig Haas GM

Dear Vea, Fantastic! We are so happy that you had a great stay and we hope to welcome you back soon. Best, Craig Haas, GM

Dear thais, Thank you for taking the time to provide feedback on your recent stay. I immediately became disheartened when reading your review. Please accept my deepest apologies regarding our less-than-stellar housekeeping and the lack of attention to detail by our maintenance team. What you experienced is not typical. Rest assured, your comments have been conveyed to upper management and will be addressed. Again, thank you for your review, and we hope to have the opportunity to provide a more pleasurable experience. Sincerely, Craig Haas, GM

Dear Terrione, Our housekeeping staff is second to none. Thank you for being our guest and recognizing their efforts in this review. Hosting you was our pleasure, and we hope to welcome you back soon. Best, Craig Haas, GM

Dear Heidi, Our team strives to provide a pleasant stay. We thank you for writing a review, as your feedback helps achieve this goal. We are thrilled to hear your stay was enjoyable overall. I appreciate you choosing Hyatt Centric while in the Brickell area, and we hope to see you again on a return visit. Best, Craig Haas, GM

Dear Colette, Thank you for being our guest and for complimenting the staff. A fantastic hotel stay starts and ends with the people who run the property, so your kind words are appreciated. We hope to have you back for another five-star experience in the near future. Best, Craig Haas, GM

Dear Andrew, Thank you for your compliments and for choosing our Hyatt Centric. It is rewarding to hear that our beautiful location and friendly staff made for an excellent trip. We appreciate your taking the time to share all your feedback, including recommendations for improvement and hope to welcome you again soon. Best, Craig Haas, GM

Dear Melinda,It is wonderful to hear that staying at our hotel met your expectations. Thank you so much for being our valued guest and taking the time to share this tremendous account of your experience. We appreciate your kind words and look forward to your return. Best,Craig HaasGeneral Manager

Dear Andrea, Thank you for choosing our hotel and for taking the time to write a review. We are so glad to hear that you enjoyed our spacious rooms and excellent restaurant experience. Our hotel aims to provide a great experience, and your feedback, including improvement recommendations, helps us succeed in this area. We look forward to welcoming you back in the future. Best, Craig Haas, GM

Dear Ian, I apologize for the noise pollution that prevented you from having a restful night's sleep. Please accept our sincere apologies. Your comfort is our top priority, and we regret that we were not able to meet your expectations. Your feedback is valuable to us as it helps us monitor the guest experience. Thank you for taking the time to share your review. Sincerely, Craig Haas, GM

Dear Christina, Thank you so much for these kind words! We are in the hospitality business, and our main goal daily is to provide our guests with a stay just like the one you described in this review. Your comments are appreciated because they encourage our team and let other travelers know they can count on a great experience here. Please come back and see us again soon! Best, Craig Haas, GM

Dear Ronnie, We appreciate your attention to reviewing our hotel and hope to host you again. Sincerely, Craig Haas, GM

Dear Timothy, I am glad that you had a five-star experience at our hotel and that Jodi made such a lasting impression during your visit. I will pass your comments along to the entire staff to remind them that every one of us has the chance to help make someone's day brighter. Thank you for staying with us. Best, Craig Haas, GM

Dear Monique, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Craig Haas, GM