「When viewed from the outside it is not impressive but the hosts are lovely and helpful, the location is relatively quiet, and the beach is right there. It is located at the nw end of the beach. Convenient bus stop and the tropical spice gardens and national park a "must do"」
「Nice place for a group of family or friend to stay together with reasonable price. A little bit difficult to find if no tourist guide or coach driver. Some facilities do not work. Suggest providing toaster and micro-oven for the guest.」
「Lovely large property.
Location is ok - halfway between Georgetown and Batu Ferringhi.
Cleanliness of property was not great - there was hair in the showers and the sink was blocked.
Struggled to get responses sometimes.」
「There was no attendance to our check in, key was left in the letter box to collect, spoke to the person In charge about things that are not working order, fridge not working, stove not working, no inventories of kitchen utensils, wifi not working well! Bedsheet doesn’t Look been change after previous guest left! The worst I have encounter!」
"After several years, I finally decided to come to The Lone Pine Hotel again for our family summer trip.
The concierge had changed to an atrium in the middle of the building. And the old entrance had changed to the coffee corner. It looked like a co-workers space. After I entered the room had changed in a small mirror in the corner and the big logo on the wall.
We woke up in the morning and we walked to the Bangalow restaurant for breakfast. The first looked at the difference between Asian and Western styles. There were specially made dim sum, congee and soup noodles and they had only two dishes of laksa sourced from Malaysian food. Some tables could be seated outdoors with a sand floor. Even though the rainy day could be felt beach.
Finally, it was a great relaxed place in Penang.
"
"Though there are problems in the room like "noisy" air conditioning and water dripping, the service desk responded quickly for solution. Good service in front desk and restaurants, but there is room for improvement for those staff in the souvenir shop. Overall experience is good and its a good place for vacation."
