大廳

美洲最有價值飯店 - 西曼菲斯的評分

2 out of 5
美洲最有價值飯店 - 西曼菲斯
2501 E. Service Road, West Memphis, AR

評論

4.6
10 分,有夠讚;330 則評論中有 36 則" "
8 分,不錯哦;330 則評論中有 47 則" "
6 分,一般般;330 則評論中有 40 則" "
4 分,不太好;330 則評論中有 59 則" "
2 分,很糟糕;330 則評論中有 148 則" "

4.8/10

整潔度

6.4/10

員工素質

4.4/10

設施服務

4.4/10

住宿環境和硬體

4.0/10

環保程度

評論

10/10 有夠讚

Businge

喜歡:整潔度、員工素質和住宿環境和硬體
So good
於 2024 年 1 月住了 1 晚

4/10 不太好

Tryphena

商務旅客
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Totally Nasty & Decrepit
This is the nastiest and most decrepit hotel i have ever stayed in.
於 2024 年 1 月住了 1 晚

2/10 很糟糕

Erik

商務旅客
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Loud
It was loud and I couldn’t sleep. There was mold on the walls. And just didn’t feel safe.
於 2024 年 1 月住了 5 晚

6/10 一般般

Candis

家庭旅遊
喜歡:整潔度和員工素質
不喜歡:設施服務
於 2024 年 1 月住了 1 晚

2/10 很糟糕

Judith

寵物同遊
不喜歡:整潔度、設施服務和住宿環境和硬體
Door had large gap allowing cold air to blow into room all night on a 30 degree night. Supposed to be non smoking room but smelled and there was an ashtray in the room. Faucet was wobbly and shower water was warm but not hot.
於 2024 年 1 月住了 1 晚

8/10 不錯哦

christian

情侶出遊
喜歡:整潔度
Petit déjeuner non fourni car en travaux manque gel douche sinon très bon rapport qualité prix
於 2024 年 1 月住了 2 晚

2/10 很糟糕

Amanda

於 2024 年 1 月住了 1 晚

2/10 很糟糕

MELISSA

不喜歡:整潔度、員工素質和住宿環境和硬體
Bugs in the bathroom, door wasnt secured so didnt close right. Got a no smoking room and smelled like nothing but smoke. Holes in the walls, paint chipping pictures missing off the walls, fire dector missing
於 2023 年 12 月住了 2 晚

2/10 很糟糕

Roshunda,Houston

情侶出遊, 家庭旅遊, 親子旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property is as falling apart soon as I paid I got a refund they stairs had just been patched up they have gaping holes under the second floor walkway
於 2023 年 12 月住了 2 晚

2/10 很糟糕

Michael

家庭旅遊
不喜歡:整潔度、員工素質和住宿環境和硬體
HORRIBLE, DONT STAY
It was a horrible trip. Room was dirty, door did not lock, and smelled like smoke even though it was nonsmoking. The guy that attended did not know what was going on and was half asleep and was complaining the entire time he was getting me the room. We booked online for 4 people 2 bedroom, but he said we had to get 2 rooms due to his limitations on computer. End of story we left.
於 2023 年 11 月住了 1 晚

2/10 很糟糕

Sang

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
DO NOT STAY AT THIS MOTEL! This is the most horrendous motel I’ve ever booked. The room had cockroaches coming out of the wall, and there was horrible mold and fungus smell in the room. We had to leave as soon as we walked in and find another hotel for the night. The pictures online are deceiving and very inaccurate to the point that it almost feels like a scam. The area where this hotel is also very skittish. I do not recommend staying or booking this hotel at all. I claimed dispute through Expedia because they wouldn’t refund my money.
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Rhonda

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was okay.. But i never received blankets i ask for
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Le Anne

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was extremely clean and the property well cared for- the desk personnel were extremely helpful and kind
於 2023 年 11 月住了 2 晚

2/10 很糟糕

Le Anne

情侶出遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The 1st room we were assigned - the door did not lock - 2nd room assignment was missing a chair - the coffee pot did not work - if you wanted to watch TV - you had to unplug the microwave- no phone in room to contact desk area - if something was wrong or you needed assistance you had to go down a flight of stairs and walk halfway around the building to get to the office - cockroaches and other bugs - the rooms smelled old and very musty and last but not least this was listed as a breakfast was included - there was no breakfast- when asked about this issue we were told they had a new owner and they were making some changes- also there was not a safety lock on the door so you had to prop a chair under the handle over night - I wish I could have gotten a full refund for this stay but was unable to do so- I would think that Expedia could and should vette these places better
於 2023 年 11 月住了 1 晚

2/10 很糟糕

Anthony

情侶出遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It took almost 2 hours to check in because the reservation was not on their system. After several phone calls to your company the motel receptionist let us have a room which was completely disgusting. The door didn`t close properly and therefore would not lock. The window was not fixed correctly and we had to make our own bed as the blanket was underneath the top sheet. We had reserved 5 nights but left after one. No one was on duty so we posted the keycards. We therefore would like a four night refund. I can prove the other four nights were spent elsewhere.
於 2023 年 10 月住了 5 晚

2/10 很糟糕

Julio

家庭旅遊
不喜歡:整潔度和住宿環境和硬體
Olores fuertes a Marihuana dentro de la habitación
於 2023 年 10 月住了 1 晚

2/10 很糟糕

marina

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚

2/10 很糟糕

真實旅客

家庭旅遊
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Worst
The lady didn't want to look up our reservation than finally got that fixed got to the room and you could smell mold. There was no breakfast and the front desk was closed from 12am-6am. Worst experience we have ever had at a hotel.
於 2023 年 9 月住了 1 晚

2/10 很糟糕

Kristal

家庭旅遊, 親子旅遊
不喜歡:設施服務
I entered the room and saw roaches running across the bed. I informed front desk staff, Jennifer, that I wanted a refund and was told that manager was not available till Monday. I left the motel within 10 mins of arrival. It was horrible..
於 2023 年 9 月住了 1 晚

4/10 不太好

Diana

團體旅遊
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The room was dirty and had to be recleaned. Sheets had stains on them and there was an attitude about changing them. Only 2 outlets worked in the room. the walls had crayon scribbles on them and was visibly dirty. The air conditioner could only be cut on or off, and it didnt work good. They had no sugar for the coffee they left in the room. I had a smoking room and there was no ashtrays.
於 2023 年 8 月住了 1 晚

6/10 一般般

Daryl

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚

2/10 很糟糕

Abiola

不喜歡:整潔度
Nothing good
於 2023 年 8 月住了 1 晚

2/10 很糟糕

Ywvomming

家庭旅遊
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Bad smell and bugs
It was dirty,bad odor, and bugs in the room therefore my guest didn't stay at all.
於 2023 年 8 月住了 2 晚

2/10 很糟糕

Yasmine

商務旅客
喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 2 晚

2/10 很糟糕

Joy

家庭旅遊
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
The staff attempted to be as helpful as possible, the things that were wrong was definitely not their fault. The property was extremely unkept, filthy, unsanitary, there were roaches, I just wouldn't recommend this property.
於 2023 年 8 月住了 1 晚

2/10 很糟糕

Linda

情侶出遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Dirty, NO breakfast, toilet was broken so you couldn't even sit on it safely, no ice to purchase from machine. Electric plugs not covered, dangerous situation. Not even compensated for not receiving a breakfast as advertised, worst hotel I have ever been in absolutely disgusting.
於 2023 年 8 月住了 1 晚

2/10 很糟糕

Angela

家庭旅遊
不喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚

2/10 很糟糕

ARIANNA LETICIA

於 2023 年 8 月住了 1 晚

2/10 很糟糕

Lisa

親子旅遊
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
We went there because it was cheap and had a pool but once we got there the pool had no water. We needed the pool bc of our kids.

4/10 不太好

Apple

於 2023 年 7 月住了 1 晚

2/10 很糟糕

Vicki

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We checked in. Huge flies in the room, could see daylight ( 2 inch gap door and door frame) broken / missing half of security door lock, floors filthy. Complained and was offered another room or refund. We looked at the other room - which was just as bad so we decided for refund and leave; however, the hotel could only refund their portion and we must contact Expedia for the rest and we have been unable to reach Expedia for this to occur. Very disappointed as this trip stay was for a loved ones funeral
於 2023 年 7 月住了 1 晚

2/10 很糟糕

Mollie

喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 1 晚

2/10 很糟糕

Matthew

團體旅遊
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
they lie about the pool they lie about breakfast
they lie about the pool, it has not been filled in years. look at the pictures
於 2023 年 7 月住了 1 晚

2/10 很糟糕

john

不喜歡:整潔度和住宿環境和硬體
I didn't like how the door to my room didn't close tightly to the frame of the door. It was very loud on the second floor. The second floor needed more lighting and better staircase. It was missing alot on this property. It was loud from other people blaring their music very late at night. The one night and im very glad only staying one night at this place. I dont recommend it at all. Plus the bathroom was very small and shower was small to turn around in it when showering.
於 2023 年 6 月住了 1 晚

2/10 很糟糕

Albert

家庭旅遊
不喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 1 晚

2/10 很糟糕

真實旅客

家庭旅遊
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Honest review- won’t return
The customer service was alright. Although the employee’s children (3) under 10yrs were there running around. The hotel itself is not up to code. It is honestly scary like you need to watch your car all night feeling. There were outlet wires hanging, shaky door knobs, stained bedding, and such. I think it is a temporary stay as several people were sitting outside their doors with plants out front. Not something most would bring on a one night stay. While it looks like they are holding on thread trying to keep it going it needs a total makeover. Some things offered are not available such as pool and continental breakfast. Everything turned out fine by morning, but the advertising is definitely deceiving.
於 2023 年 6 月住了 1 晚

2/10 很糟糕

Benita

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Under construction
於 2023 年 4 月住了 2 晚

6/10 一般般

Claire

情侶出遊
喜歡:整潔度
Staff came in my room despite the no disturb sign. They went through my personal belongings.
於 2023 年 3 月住了 5 晚

4/10 不太好

Gary

商務旅客
不喜歡:設施服務和住宿環境和硬體
A mess
於 2023 年 3 月住了 1 晚

2/10 很糟糕

Murali Krishna

不喜歡:員工素質、設施服務和住宿環境和硬體
Room stinks. Toilet doesn't flush. Too much of garbage, construction debris. No coffee. Good AC. Ok towels. Asked for room freshener. She gave some home made spray bottle didn't work. Will never ever go to this place.
於 2023 年 3 月住了 1 晚

6/10 一般般

Eric

商務旅客
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
About what I expected for $50
Attendants were very friendly. Nice. About what I'd expect for a $50 stay. I only killed 3 bugs but none were roaches so that's good. The biggest thing was the non smoking room reeked of smoke. I kind of expected this. Again. $50. Ceiling looked like it was falling apart by door. Hot water and pressure was very good. Updated shower stall. Paint job horrible. Just covered spots. Again, $50 room.
於 2023 年 1 月住了 1 晚

2/10 很糟糕

Carlos

商務旅客
喜歡:員工素質和設施服務
不喜歡:整潔度和住宿環境和硬體
El cuarto todo descuidado

8/10 不錯哦

John

於 2023 年 1 月住了 1 晚

10/10 有夠讚

Bobby

喜歡:員工素質
於 2022 年 12 月住了 1 晚

2/10 很糟糕

Sylvia L

親子旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The Motel need to be shut down, One if the worst places I have ever stayed at . The desk clerk was nice but that was the only thing positive about the place, we couldn't get any extra towels there wàs 3 people in our room, 1 was my 6 year old Granddaughter, the room was the worst ever there was holes in the walls, the water to took a good 5 minutes to get warm, no water pressure in the shower, and the sheets on the bed were stained and wrinkled something horribly. The door looked like it had been kicked in 1 time to many, so for our safety my husband stayed woke the entire night, in case someone tried to break into the room. Had I not prepaid on Expedia for the room we would have gotten a refund and stayed somewhere else. They need to take down the pictures and show the pictures of the actual room, warn people for what they are really in for with a stay a to the Motel.

2/10 很糟糕

Amelia

於 2022 年 10 月住了 1 晚

4/10 不太好

Jennifer

情侶出遊
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
They had roaches the Curtains in the bathroom was not up good we had to tie a not in order to take a shower could not sleep cause theywas fixing on the room next door and it was very loud they said breakfast there but they only had coffee
於 2022 年 9 月住了 3 晚

8/10 不錯哦

Jessie

情侶出遊
Ok place to stay for the price.
於 2022 年 9 月住了 2 晚

2/10 很糟糕

Callie

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property is in terrible condition. The door to our room would not close completely and the security latch was hanging from the door rendering it useless. We requested another room and that door had the same issue and the room had a very foul odor, therefore we decided to stay elsewhere. I’ve stayed at many econo lodges over the years and never had any issues, but this one needs an overhaul.
於 2022 年 9 月住了 1 晚

2/10 很糟糕

Linda

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Dirty room
The 1st room we were given the key didn't work. They gave us a 2nd key and it didn't work. The gave us another room, when we opened the door the beds weren't made and the room was dirty and smelled of smoke. We returned the key and told the clerk and didn't stay. We will never stay there.
於 2022 年 9 月住了 1 晚