「On the first night, our hvac unit burned up at 3:30 am. The overnight attendant, young lady, acted quickly and moved us to a new room. That act alone could have earned Avid 5 stars. However, on the morning of checkout, a new desk attendant coldly denied our request for a noon checkout. She said I can only give you 30 minutes!!! We visit family in Melbourne on a regular basis, but we won’t stay there again or recommend Avid. You have two shining stars at that location—the young lady who moved us...
「On the first night, our hvac unit burned up at 3:30 am. The overnight attendant, young lady, acted quickly and moved us to a new room. That act alone could have earned Avid 5 stars. However, on the morning of checkout, a new desk attendant coldly denied our request for a noon checkout. She said I can only give you 30 minutes!!! We visit family in Melbourne on a regular basis, but we won’t stay there again or recommend Avid. You have two shining stars at that location—the young lady who moved us...
Kenneth