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"Clean, modern bright hotel Very well equipped, great location. Female receptionist upon arrival and departure was efficient and friendly, in a business like way. The breakfast staff member was also pleasant. On Saturday afternoon upon returning to the hotel after being out all day, I had popped down to the restaurant to request some milk for the tea and coffee in our room... The woman in the restaurant was quite rude and barked at me that she'd have to charge me for milk.. I hadn't realised there were sachets containing dried milk in the room as the sachets looked like sugar. Once this had been established I was happy to use these. That small encounter soured the experience of customer service. The staff member making me feel like I was requesting something for free that I wasn't entitled to! Not very hospitable service on that front!"

"Great location and very comfortable rooms. Beautiful bar area with extra touches when you order a drink. Highly recommend."

"The hotel was lovely and the breakfast each morning was excellent. However, the room wasn't cleaned properly, with towels being left on the window sill and dust on surfaces. Location wise the hotel is great for exploring Bruges"

"Beautiful, clean, comfortable and well equipped suite! "

"Great hotel in a quiet neighbourhood , close to all the amenities, great breakfast offering"

"Clean room . Great location close to shops and the city center."

"We thought the cleaning and kitchen staff were extremely friendly. There was one woman, I believe her name was Sota, was great."

"This hotel was incredible everyone was so lovely during our stay and it feels like a farie tale it’s so cute and the staff was so nice "

"Very friendly staff. Pink armchairs at reception could do with a clean. Other than that room aw clean a bit small we had the Classic. We were offered bath or shower. We opted for shower maybe it was a mistake as it was quite small. Lovely breakfast. And swimming pool was a nice addition to our stay. Would go back or recommend. "