Very bad hotel elevator not work at all, and they give me room 7th floor so bad.
Abdul
於 2025 年 3 月住了 3 晚
2/10 很糟糕
Sharif
2025 年 4 月 7 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
bad
this was a terrible place specially that the room was not clean, they did not have towels until the next day. when i was trying to confirm their services they never answered the phone of email prior to getting there. their front staff was not freindly,the location was on a hill unlilke the picture it was impossible for my wife to get in and out of hotel as she uses a wheelchair. the access to the hotels was blocked we could not check so we had to back to train station and spend the night there and went late next morning to check in. their website said they had a convient store in the hotel since they no restuarant but that was not true. we ended up checking after one nigt to and stayed at a defferent hotel.
Sharif
於 2025 年 3 月住了 8 晚
8/10 不錯哦
Kosar
2025 年 3 月 28 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Kosar
於 2025 年 3 月住了 4 晚
8/10 不錯哦
Hafiz Muhammad Saqib
親子旅遊
2025 年 3 月 18 日
喜歡:整潔度和設施服務
Location from Landmark is good, staff needed some training. language maybe a problem they can do nothing about area around the building, otherwise excellent, thanks
Hafiz Muhammad Saqib
於 2025 年 3 月住了 2 晚
4/10 不太好
Ghulam
家庭旅遊
2025 年 3 月 13 日
不喜歡:員工素質、住宿環境和硬體和客房舒適度
Room was neat clean, services were really poor and not even can call friendly but it is very close to Haram only few minutes walk
Ghulam
於 2025 年 3 月住了 4 晚
2/10 很糟糕
真實旅客
2025 年 3 月 3 日
喜歡:整潔度和客房舒適度
不喜歡:員工素質
Immature receptionist & woken up at 1.50am
12 mins walk to mosque- not 5. Location not on any taxi app- called receptionist for directions. Farah (who changed her name to mid conversation from Sarah) was rude & unhelpful.
Despite having the “do not disturb” on, got woken up by insistent knock on door at 1.50am by maintenance man. Refused to leave until I called receptionist. The maintenance was regarding bathroom door jamming lock, reported during the day. Lift broken during day- was on 12th floor, fasting. Asked receptionist to call/ text/ WhatsApp me when it was fixed. No c communication received so spent day out.
Texted Ahmed, the manager- no reply to questions, no compensation offered. Asked Nasir, another manager to call- left number and chased up. No reply. Was hoping to write a positive review… management were given so many chances as was Farah to clear the air- she was so rude that her colleague had to remind her not to mutter in arabic (I speak English and very little arabic) as she’s fasting. I repeated the arabic words that were fasting yes. Maybe I’ll get an apology in which case I’ll remove this review. Hotel doesn’t care about reviews from my experience.
真實旅客
於 2025 年 2 月住了 3 晚
10/10 有夠讚
Shueb
2025 年 2 月 4 日
喜歡:整潔度、員工素質和住宿環境和硬體
Shueb
於 2025 年 1 月住了 4 晚
6/10 一般般
REDHA,Anjou
家庭旅遊
2025 年 1 月 24 日
喜歡:整潔度
不喜歡:員工素質
Services nul , le monsieur m’a réveillé à 2h du matin pour me dire le paiement de la chambre pas encore reçu de la part de Expedia 🙄, anarchie total de la gestion
REDHA
於 2025 年 1 月住了 2 晚
6/10 一般般
Mohsin
家庭旅遊
2025 年 1 月 16 日
不喜歡:員工素質
Mohsin
於 2024 年 12 月住了 5 晚
4/10 不太好
Muhammad Alam
2025 年 1 月 16 日
不喜歡:整潔度、員工素質和住宿環境和硬體
No good service. People are not cooperative.
Muhammad Alam
於 2024 年 11 月住了 3 晚
6/10 一般般
Hniya
2025 年 1 月 3 日
Hniya
於 2024 年 12 月住了 7 晚
10/10 有夠讚
Yahya
2025 年 1 月 1 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Best hotel to stay at
Yahya
於 2024 年 12 月住了 4 晚
4/10 不太好
Omar
家庭旅遊
2024 年 12 月 30 日
不喜歡:住宿環境和硬體
4
Huone 4 henkiselle perheelle liian ahdas.
Kylpyhuoneessa ei ollut mitään verho mikä estää suihkussa käydessä vedin roisketta ja koko kylpyhuone kellui, ei siellä ollut mitään lastaa millä vetää vedet pois.
Omar
於 2024 年 12 月住了 10 晚
4/10 不太好
Omar
家庭旅遊
2024 年 12 月 30 日
不喜歡:員工素質
Omar
於 2024 年 12 月住了 11 晚
8/10 不錯哦
Rehana
親子旅遊
2024 年 12 月 28 日
喜歡:設施服務和住宿環境和硬體
It was reasonably clean and accessible. The staff was nice and helpful. Checked in without any undue delays.
Rehana
於 2024 年 12 月住了 5 晚
4/10 不太好
真實旅客
2024 年 12 月 26 日
不喜歡:員工素質
I wouldn’t stay there next tim
The hotel is old, imagine waiting for minutes before using the elevator.
No room cleaning until it is requested.
The only little advantage is the proximity to the masjid. Not even the close to the Ka’aba .
No enough paper towels in the bathroom etc
真實旅客
於 2024 年 12 月住了 9 晚
4/10 不太好
Keisuke
2024 年 12 月 24 日
不喜歡:員工素質和住宿環境和硬體
Keisuke
於 2024 年 12 月住了 3 晚
2/10 很糟糕
Mazhar
家庭旅遊
2024 年 12 月 1 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Terrible staff, old hotel, no housekeeping on site, rundown property.
Mazhar
6/10 一般般
Hamad
家庭旅遊
2024 年 11 月 30 日
喜歡:整潔度
不喜歡:員工素質
This Hotel ist overrated. I stayed already in multiple Hotels in Makkah let me shortly compromisr the pros and cons of this Hotel
Pro
Close to Haram (approx 5 Mins to.Ghaza Bus Station, 10 mins tonpraying area outside and 20 mins INSIDE)
Price was very attraktive
Cons
- during our arrival the staff wantes to.give us a three bed room instead the booked fourbed one I insisted on. Finally got.our room but Lady at reception was Not very friendly.
- rooms are very small including bathroom. If you Take a shower entire bath room.is under water
- on First day no towels in room needed to request
- we were 3 adults only 1 Card was Provider, No possibility for a second key.
- fire Alarm outside went one at. Least 3 Times in 2 days.
Hamad
於 2024 年 11 月住了 2 晚
10/10 有夠讚
Sharmake
2024 年 11 月 19 日
Sharmake
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Pedro Felipe,Natchitoches
2024 年 11 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
short walk to the Masjid, lovely staff
Pedro Felipe
於 2024 年 11 月住了 2 晚
8/10 不錯哦
ABDELILLAH
2024 年 10 月 20 日
ABDELILLAH
於 2024 年 10 月住了 5 晚
10/10 有夠讚
ADLENE
2024 年 10 月 10 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
harika
harika
ADLENE
於 2024 年 10 月住了 2 晚
2/10 很糟糕
Mohamed
家庭旅遊
2024 年 9 月 29 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
They have send me wrong address and they don't have phone number to contact or email i also west my time and money to find the place. I couldn't find it. I paid extra money that I wasn't expected to get the location