「I thought the bed was comfy, tv access was great, shower temp and pressure was excellent. I love the grounds and the rooms. It was extremely quaint and staff very friendly. 」
「When I arrived… the reception staff let me that a computer glitch was preventing guests from checking in. It was just past 3PM, and the line of arrivals was getting longer. The receptionist had no clue how long the computer issues would last.
I decided to go to a fast food late lunch… when I returned to the hotel the problem had not been resolved. I was told to gather my luggage and meet a member of the staff at my room… and they would let me in… without a key… I was unable to leave the room…...
「I picked this hotel not only for the usual hotel amenities, but mainly because they have free shuttle services. The young man who drove me was very friendly and polite. If I’m ever in Albany again I will definitely be staying here. 」