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麥卡萊斯特貝斯特韋斯特修爾住宿飯店的評分

2.5 out of 5
麥卡萊斯特貝斯特韋斯特修爾住宿飯店
1204 S George Nigh Expy, McAlester, OK

評論

8.6

有夠讚

10 分，有夠讚；21 則評論中有 12 則" "
8 分，不錯哦；21 則評論中有 4 則" "
6 分，一般般；21 則評論中有 3 則" "
4 分，不太好；21 則評論中有 2 則" "
2 分，很糟糕；21 則評論中有 0 則" "

9.4/10

整潔度

9.2/10

員工素質

8.4/10

設施服務

8.6/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

Kirsten

商務旅客
喜歡：整潔度
Probably to most safe and well cared for place I've been. Worth WAY more than what they are charging.
於 2024 年 5 月住了 1 晚
Nick 於 2024年5月21日回覆
Thank you for the kind words. We hope to see you again.

10/10 有夠讚

Ruby

於 2024 年 4 月住了 1 晚
Nick 於 2024年5月27日回覆
Thank you for staying with us. We hope to see you again.

10/10 有夠讚

Sherrie

喜歡：整潔度、員工素質和住宿環境和硬體
Nice stay
於 2024 年 4 月住了 1 晚
Nick 於 2024年4月28日回覆
Thank you for the kind words. We hope to see you again soon.

8/10 不錯哦

James

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
It was clean, friendly staff and recently updated. The only complaint is that the shampoo & body wash dispensers were empty and the bathroom fan was very loud and couldn’t be turned off without turning the light off too.
於 2024 年 4 月住了 1 晚
NICK 於 2024年4月18日回覆
Thank you for taking the time to leave a review. We will use your review to update our housekeeping check list. Thank you for staying with us.

10/10 有夠讚

John

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The breakfast was disappointing.
於 2024 年 4 月住了 1 晚
Nick 於 2024年4月18日回覆
Thank you for taking the time to leave a review. We will use your review to help improve our property .

8/10 不錯哦

Nydia，Irving

喜歡：整潔度、員工素質和住宿環境和硬體
Great place and clean
於 2024 年 3 月住了 1 晚
Nick 於 2024年3月27日回覆
Thank you for the taking the time to leave us a review. We greatly appreciate your business.

10/10 有夠讚

JOAN YVETTE

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nicholas 於 2024年2月19日回覆
Thank you for taking the time to leave a review. We appreciate your business, and wish you well.

10/10 有夠讚

MARIA ELENA

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Check in was great, room was clean. Love the floors, no carpet. Rooms have been renovated.
於 2023 年 12 月住了 1 晚
Paul 於 2023年12月31日回覆
Dear guest,Thanks for spare time to review our property. We appreciate your kind comments as it encourages us to maintain and improve our services. Thanks for your business. Hope to serve you again and again.

6/10 一般般

Paula

不喜歡：設施服務和住宿環境和硬體
Door leaked air, no hot water. Room was clean but outdated.
於 2023 年 11 月住了 1 晚
Nicholas. 於 2023年12月7日回覆
On behalf of the entire SureStay family i like to apologize. We have moved forward with plans to address all of your following complaints. We hope you give us another opportunity, to provide you an exceptional experience.

10/10 有夠讚

Ashley

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Highly recommend! Spacious and clean. Comfortable and centrally located.
於 2023 年 11 月住了 1 晚
Nicholas. 於 2023年12月7日回覆
Thank you for the kind words. We hope to see you again!

4/10 不太好

Lori

不喜歡：住宿環境和硬體
於 2023 年 11 月住了 1 晚
nicholas. 於 2023年12月7日回覆
On behalf of the entire SureStay family id like to apologize for not providing you an exceptional experience.

10/10 有夠讚

Terry

家庭旅遊
喜歡：設施服務和住宿環境和硬體
Very Clean
於 2023 年 11 月住了 1 晚
Paul 於 2023年11月18日回覆
Dear Sir, Thanks for spare time to review our property. We appreciate you for your kind remarks as it encourage us not to maintain only but also improve our services. Looking forward to serve you again. We appreciate your business. Thank you.

6/10 一般般

JOAN YVETTE

於 2023 年 10 月住了 1 晚
Nicholas Gandhi 於 2023年11月25日回覆
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 918-423-0000.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,54245 PropertyGM - Nicholas GandhiSureStay by Best Western McAlester

10/10 有夠讚

Ashley

情侶出遊, 家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
This was a really nice and spacious hotel room. They let us check in early and the staff was friendly and helpful.
於 2023 年 10 月住了 1 晚
Nicholas Gandhi 於 2023年10月27日回覆
Dear Ashley,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 918-423-0000.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,54245 PropertyGM - Nicholas GandhiSureStay by Best Western McAlester

4/10 不太好

Timothy

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Tim
Room was filthy. Chicken bones left all over the room. Random pieces of paper strewn around the room. Fast food containers with leftover food in room. Paid for pets. Pet area was loaded with stickers. Pets were unable to use lawn area due to stickers in the grass.
於 2023 年 10 月住了 1 晚
Nicholas - GM 於 2023年10月25日回覆
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,54245 PropertySureStay by Best Western McAlester