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Candeo Hotels Matsuyama Okaido

3.0 star property
Hotel with a bar, near Dogo Onsen

Choose dates to view prices

Photo gallery for Candeo Hotels Matsuyama Okaido

Spa
Property entrance
Reception
Hallway
Daily full breakfast (JPY 1980 per person)
At Candeo Hotels Matsuyama Okaido, located in the heart of Okaido, shopping and relaxation await. Treat yourself to a rejuvenating massage or unwind with a drink at the bar. Guests can connect to WiFi, take advantage of dry cleaning services and appreciate helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Sofa Twin Room, Non Smoking

Premium bedding, desk, blackout drapes, soundproofing

Superior Sofa Twin Room, Non Smoking

8.6 out of 10
Excellent
(25 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Bidet
Shower/tub combination
  • 215 sq ft
  • Hill view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Sofa King Room, Non Smoking

Premium bedding, desk, blackout drapes, soundproofing

Superior Sofa King Room, Non Smoking

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Bidet
Shower/tub combination
  • 183 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Sofa King Room, Non Smoking (For 1 Adult)

Premium bedding, desk, blackout drapes, soundproofing

Superior Sofa King Room, Non Smoking (For 1 Adult)

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Bidet
Shower/tub combination
  • 183 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Executive Room, Non Smoking (Sofa King)

Premium bedding, desk, blackout drapes, soundproofing

Executive Room, Non Smoking (Sofa King)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Bidet
Shower/tub combination
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Wide-Desk Double Room, Non Smoking (For 1 Adult)

Premium bedding, desk, blackout drapes, soundproofing

Wide-Desk Double Room, Non Smoking (For 1 Adult)

8.4 out of 10
Very good
(13 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Bidet
Shower/tub combination
  • 183 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Sofa Double Room, Non Smoking

Premium bedding, desk, blackout drapes, soundproofing

Superior Sofa Double Room, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Bidet
Shower/tub combination
  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Sofa Twin Room, Non Smoking (For 1 Adult)

Premium bedding, desk, blackout drapes, soundproofing

Superior Sofa Twin Room, Non Smoking (For 1 Adult)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Bidet
Shower/tub combination
  • 215 sq ft
  • Hill view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Superior Sofa Double Room, Non Smoking (For 1 Adult)

Premium bedding, desk, blackout drapes, soundproofing

Superior Sofa Double Room, Non Smoking (For 1 Adult)

8.6 out of 10
Excellent
(11 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Bidet
Shower/tub combination
  • 183 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed
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About the neighborhood

Map
2 Chome-5-12 Okaido, Matsuyama, Ehime-ken, 790-0004

What's nearby

  • Saka no Ue no Kumo Museum - 1 min walk - 0.2 km
  • Matsuyama Castle Ropeway - 6 min walk - 0.5 km
  • Matsuyama Castle - 11 min walk - 1.0 km
  • Dogo Onsen - 3 min drive - 2.5 km
  • Shiki Memorial Museum - 3 min drive - 2.5 km

Getting around

  • Matsuyama Kume Station - 5 min drive
  • Dogo Onsen Tram Stop - 8 min drive
  • Matsuyama Airport (MYJ) - 18 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • フライング・スコッツマン 大街道店
  • ‪Starbucks - ‬1 min walk
  • ‪麺鮮醤油房 周平 (Syuhei) - ‬1 min walk
  • ‪びいどろ - ‬1 min walk

About this property

Candeo Hotels Matsuyama Okaido

Hotel near Dogo Onsen
You can look forward to shopping on site, dry cleaning/laundry services, and a bar at Candeo Hotels Matsuyama Okaido. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), multilingual staff, and a vending machine
  • An elevator and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 215 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
More amenities include:
  • Bidets, free toiletries, and hair dryers
  • 40-inch LCD TVs with digital channels
  • Wardrobes/closets, refrigerators, and electric kettles

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,980 for adults and JPY 1,430 for children
  • A bar/lounge

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 13 floors
  • Built in 2015
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately JPY 1980 for adults and JPY 1430 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Candeo Hotels Matsuyama Okaido Hotel
Candeo Hotels Okaido Hotel
Candeo Hotels Matsuyama Okaido
Candeo Hotels Okaido
Candeo Hotels Matsuyama Okaido Hotel
Candeo Hotels Matsuyama Okaido Matsuyama
Candeo Hotels Matsuyama Okaido Hotel Matsuyama

Frequently asked questions

Is Candeo Hotels Matsuyama Okaido pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Candeo Hotels Matsuyama Okaido?

Candeo Hotels Matsuyama Okaido doesn't offer parking.

What time is check-in at Candeo Hotels Matsuyama Okaido?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Candeo Hotels Matsuyama Okaido?

Check-out is at 11 AM.

Where is Candeo Hotels Matsuyama Okaido located?

Located in Okaido, this hotel is steps from Akiyama Brothers Birthplace and Saka no Ue no Kumo Museum. Bansuiso and Matsuyama Castle Ropeway are also within 10 minutes. Dogo Onsen Tram Stop is 25 minutes by foot and Matsuyama Station is 25 minutes.

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Candeo Hotels Matsuyama Okaido Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 541 out of 1004 reviews
Rating 8 - Good. 338 out of 1004 reviews
Rating 6 - Okay. 74 out of 1004 reviews
Rating 4 - Poor. 33 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Miho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great hotel to stay. Breakfast was great, too!
Stayed 1 night in May 2025

10/10 Excellent

Kohei

Liked: Cleanliness, amenities, property conditions & facilities
It is so safty to stay.
Stayed 3 nights in Jun 2025

8/10 Good

PHILIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay.

Good location, safe and clean plus reasonable price.
Stayed 2 nights in Jan 2025

10/10 Excellent

SooHyun

Liked: Cleanliness, property conditions & facilities, room comfort
very comfortable during staying the hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really well located, near the city's shopping district. The rooms are very comfortable and clean. The staff is very friendly, and breakfast is delicious. The bath is really nice, and the view of the city is beautiful. I will definitely consider returning to this hotel if I get the chance.
Stayed 3 nights in Mar 2025

10/10 Excellent

hitomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is wide and clean. I stayed very comfortable. I will use this hotel next time. I have already booked for next stay.
Stayed 1 night in Apr 2025

8/10 Good

Ayumu

Liked: Cleanliness, staff & service
Breakfast buffet is great, but access to the property by car is extremely inconvenient!
Stayed 1 night in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to a mile long covered shoppkng street that contects to another covered street that ends at the local train station. On the street with a street ca that goes to Dogo Onsen,Castle is a short walk away to take the cable car. Breakfast was good, had a mens and womens onsen. The front desk is on the top floor. Our room was quiet
Stayed 3 nights in May 2025

8/10 Good

Masako

Liked: Cleanliness, property conditions & facilities

a little complaint

The front staff did not explain about how to use the elevater or another facilities at the checking in. So I went back to check that.
Stayed 1 night in May 2025

10/10 Excellent

カズノリ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大浴場が子供たちに大好評でした。 ランドリーをすぐ使えて便利でした。凄く便利な場所に有り助かりました。
Stayed 4 nights in Aug 2025

10/10 Excellent

Ryota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
金庫があったらよかったなーと思いました
Stayed 2 nights in Aug 2025

10/10 Excellent

けいこ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
何回か行っていますが、露天風呂とビュッフェがとても気に入っています ありがとうございました　また利用させていただきます
Stayed 1 night in Aug 2025

6/10 Okay

Fukudome

Liked: Cleanliness, staff & service
施設はとてもきれいでスタッフのサービスも良かったです。 しかし、ランドリーが洗濯機と乾燥機が2台ずつしか無く、常に使用中で空き待ちの列が出来ていました。 近隣のコインランドリーは徒歩10分ほどのところしかなく、とても大変でした。 ランドリーを使う予定にしている人は要確認です。
Stayed 1 night in Aug 2025

8/10 Good

きょうこ

Liked: Staff & service
ユニットバスまわりの匂いが少し気になった
Stayed 1 night in Aug 2025

6/10 Okay

Mikan

駐車場が遠い。 ４人宿泊するには部屋が狭く、セミダブル２つしか無かった。 お風呂が混み合っていた。 朝食は待ちが30分ぐらいあったが、ルームコールしてくれたので部屋で待つことが出来て良かった。
Stayed 1 night in Aug 2025

10/10 Excellent

Hironori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
口コミで良い評価が多かったので、選んだのですが、評判通りでした。 大きいお風呂に入れるのはとても良かったです。 また利用させていただきます。
Stayed 2 nights in Aug 2025

10/10 Excellent

Toshiki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kengo

Stayed 1 night in Aug 2025

10/10 Excellent

Hideo

Liked: Cleanliness, staff & service, property conditions & facilities
非常に良い
Stayed 2 nights in Jul 2025

6/10 Okay

??

Stayed 1 night in Aug 2025

8/10 Good

Daisuke

Liked: Staff & service, amenities
立地はとても良かったし、スタッフの対応や朝食はとても満足した。しかし、通路や客室の空調、換気の面、生乾きっぽい臭いが気になった。
Stayed 1 night in Jul 2025

10/10 Excellent

eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

miho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

??

Liked: Cleanliness, staff & service
駐車場が無いのが残念です
Stayed 1 night in Jul 2025

6/10 Okay

Etsuko

Disliked: Staff & service
部屋は可もなく不可もなく普通です。 お風呂場のタイルがぬるぬる。清掃が不十分。目の前で滑って転んだ人がいた。サウナがぬるくて汗も出ない。 清掃スタッフが日本人でないのかも知れないが態度が悪い。3-5人くらいで客が通るエレベーターの近くで喋っていて、こちらがあいさつをしても知らん顔！ また、使ったタオルなどドアの外に置いて部屋の中は清掃いらないと直接頼んだのに、部屋に入られたようで、驚いた。　部屋の掃除はテレビから申し込むと後から聞いて驚いた。最初になにも説明もなかった。
Stayed 2 nights in Jul 2025