Service is excellent. Also they have friendly English speaking staff to assist us to check in and can answer all our questions. Both breakfast and dinner are yummy. Will stay in this hotel again.
Ping Ping Alice
於 2019 年 12 月住了 1 晚
6/10 一般般
真實旅客
2019 年 11 月 25 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
前枱職員服務一般,酒店設施良好,乾淨
真實旅客
於 2019 年 11 月住了 1 晚
8/10 不錯哦
Rogner,Hong Kong
團體旅遊
2019 年 9 月 2 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is a Japanese style hotel with fabulous decorated tatami room.
very big enough for 4 ppl in a room
The equipment of the room is 5 stars standard.
The hotel decoration is fantastic.
Please be awared this is not a onsen hotel.
And the only thing I want to complain is the bathhouse is too small and only have 1 bathtub/pool only.
Rogner
於 2019 年 8 月住了 1 晚
6/10 一般般
真實旅客
2019 年 8 月 20 日
喜歡:住宿環境和硬體
old and small room with smell of cigarettes
the hotel and the room are both old-fashioned and small, the corridor is full of smell of cigaretted even we located in the non-smoking floor, and you can hear people talk next to your room.
it is near the matsumoto castle, a little convenient for that.
真實旅客
於 2019 年 8 月住了 1 晚
8/10 不錯哦
po hsuan
2019 年 7 月 31 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
po hsuan
於 2019 年 7 月住了 1 晚
8/10 不錯哦
LAI MAN DILYS
2019 年 7 月 6 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
LAI MAN DILYS
於 2019 年 7 月住了 1 晚
10/10 有夠讚
真實旅客
家庭旅遊
2019 年 7 月 5 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good service, friendly atmosphere, artistic dinner
真實旅客
於 2019 年 7 月住了 1 晚
10/10 有夠讚
ChunYang
2019 年 6 月 17 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
great hotel with great breakfast and hot bath
great hotel with many ancient products, the breakfast are excellent.
the onsen is great.
you may take the hot bath at night and borrow the bicycles to the famous tourist spots nearby.
only waling distance from the hotel to matsumoto castle
ChunYang
於 2019 年 6 月住了 1 晚
10/10 有夠讚
Siu Fan,hong kong
2019 年 6 月 1 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect hotel to stay
Superior service & with fluent English speaker. Value to stay at this hotel & referring to all friends & families.
Siu Fan
於 2019 年 5 月住了 1 晚
8/10 不錯哦
真實旅客
2019 年 5 月 11 日
喜歡:員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 5 月住了 1 晚
10/10 有夠讚
Michelle Chieh
2018 年 11 月 6 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
飯店房間都很讚,唯獨溫泉其實就是個很小的澡堂
Michelle Chieh
於 2018 年 8 月住了 1 晚
10/10 有夠讚
Chi Yin
2018 年 10 月 2 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Thoughtful staff with empathy
The service provided by staff was excellent, thoughtful and responsive. As I went there for the Matsumoto Marathon but it was cancelled finally . The hotel staff helped me a lot to get the information from the organiser which only Japanese was available. I felt very satisfied with their thorough follow up .