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Reviews of Ten Ten Temari

3 out of 5
Ten Ten Temari
73 Chidori-cho, Matsue, Shimane

Reviews

7.8

Good

Rating 10 - Excellent. 45 out of 136 reviews" "
Rating 8 - Good. 52 out of 136 reviews" "
Rating 6 - Okay. 24 out of 136 reviews" "
Rating 4 - Poor. 12 out of 136 reviews" "
Rating 2 - Terrible. 3 out of 136 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would have given higher rating if the breakfasts changed from day-to-day.
Stayed 5 nights in May 2018
Response from てんてん手毬 on 2018/6/14
この度は当館にお越し下さり誠にありがとうございました。Ａｎｏｎｙｍｏｕｓ様のまたのお越しをスタッフ一同心よりお待ちしております。

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geoffrey
The hotel was excellent in every respect. We were helped with everything we needed. First class.
Response from てんてん手毬 on 2018/4/20
この度は当館にお越し下さり誠にありがとうございました。ご満足いただいた様子でお役に立てて大変嬉しく思います。Geoffrey様のまたのお越しをスタッフ一同心よりお待ちしております。

10/10 Excellent

M, Osaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
Amazing hospitality; we arrived really late in the evening but the front desk extended the open hours of the hot spring for us! The view from our room was beautiful and it was very quiet throughout our stay. Very clean and spacious as well. 100% would recommend to anyone looking for accommodation in this area!
Stayed 1 night in Jan 2018
Response from てんてん手毬 on 2018/1/24
Thank you very much for coming to our hotel this time. I am very pleased to serve you with satisfaction. We will continue to devote ourselves to the comfort of our customers everyday. We are waiting for Mr. M 's coming again from the same staff.

10/10 Excellent

Mihok, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional Japanese Ryokan
Amazing place to stay in the small town of Matsue. Traditional inn with bathhouse and 7-11 next door. The staff are incredibly pleasant and helpful. They don't speak much English to come with either Google Translate or a phrasebook and you'll get by just fine. Lovely stay, very quiet, nice walking path by the lake out front. Would definitely recommend and stay again!
Stayed 2 nights in Oct 2017

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Getting to and from the ryokan was a bit difficult, but we loved the room, the bath, the service.

10/10 Excellent

Helen, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Onsen
A beautiful indoor/outdoor Onsen with a fantastic view of matsue bay. Food is excellent.
Response from Hiroyuki Kanda on 2017/3/6
Thank you for your stay. Thank you for praising meals and hot springs too!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mats, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes!
Great stay, great value!
Response from General Manager on 2016/8/7
Thank you for staying.

8/10 Good

Nelson, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Style of Onsen Hotel
I booked the room with Onsen in the room. It has the garden in front of the room and a connecting bridge to my private bath. Overall experience is very good and the staff is very attentive as well as politeness. The only thing is too much mosquitos in the garden. Highly recommend not to open the window. Otherwise, you will regret. The food is super nice and I can see their heart on them by making those food. The presentation and taste are absolutely fabulous. The public bath is small, but it is good enough because no many room guests to use it though.
Response from Hiroyuki　Kanda on 2016/7/14
Thank you for your accommodation. We look forward to also arriving.

8/10 Good

Tsang, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very memorial travel experience.
Very nice and sincere entertain.
Response from Hiroyuki Kanda on 2016/6/19
Thank you for accommodation. We look forward to also arriving.

6/10 Okay

Verified traveler

Stayed 2 nights in Jul 2022

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

一希

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
予約時のお値段との多少の前後はありましたがとても丁寧な接客にお部屋館内全体が可愛くてとても癒されました！お部屋にあったマッサージマシーンと朝食の鯖が本当に美味しくて最高でした！
Stayed 2 nights in Mar 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

shinichiro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋は広く、窓が大きいので宍道湖が一望できます。ロケーションはいいです。 風呂も露天五右衛門風呂があります。 ぬるかったですが…。 朝食付きでむすびは美味しいです。 味噌は、アサリです。 真隣にコンビニがあり便利です。 駅からちょい遠いですが、駐車場が敷地内にあるので助かります。
Stayed 1 night in Dec 2021

8/10 Good

HIROTSUGU

Liked: Staff & service, room comfort
心地よい
細かい部分のおもてなしが気持ちよく過ごさせていただくのに心地よい程度で良かったです。
Stayed 1 night in Oct 2021

10/10 Excellent

SHINTARO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Stayed 1 night in Mar 2021

8/10 Good

shinichiro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
穴道湖そばでよく見えます。　露天もあり快適です。　 セブンも近いです。
Stayed 1 night in Sep 2020

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
音と食事
朝食が2日とも同じ。周りの部屋から音がよく聞こえる。
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋も広くて、朝食も美味しいかったです。
Stayed 1 night in Jun 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

MISATO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2020

6/10 Okay

maayuki

Traveled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Masaki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
電子レンジがなかった 窓の手垢汚れ 自販機の飲み物の種類が微妙 もう少し種類を増やして欲しい 温泉は湯加減がちょうどよかった
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
昔、テレビで紹介されていたので泊まったが、施設がかなり老朽化していて、値段に見合っておらずがっかりした。部屋に露天風呂があるのはよかった。夕食の提供をしてないとのことでびっくりした。
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Disliked: Room comfort
良くない部屋
隣の会話が聞こえるくらい壁が薄い。 部屋に入った瞬間に匂いが気になりました。
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
祖母宅へ帰省する際に利用させて頂きました。 3歳1歳の子連れで利用したのですが、布団がシングル2つしか敷かれておらず、押入れにある布団を利用しようとしたら、シーツか無かったのでフロントに連絡すると、1100円かかるとの事。2泊したのでトータル2200円かかりました。旅館自体がとても古くて全体的に汚く、トイレとお風呂は別れているものの洗面台が無く不便でした。接客は悪くありませんでしたが、この宿でこの値段なのかと思ってしまいました。
Stayed 2 nights in Nov 2019

4/10 Poor

MM, 関西

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
とにかく、段差が多い。 掃除ができてないのか、ほこりだらけ
Stayed 1 night in Nov 2019

4/10 Poor

ritsu, 福岡

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
金額と施設やサービスの釣り合いが取れていない
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
素敵なお部屋で良かったです。
Stayed 2 nights in Nov 2019

10/10 Excellent

Masatoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
ロケーションは抜群で、宍道湖が目の前なのは大変良かったです。今回は露天風呂無しの普通の客室に泊まりましたが、建物全体は古いため、隣室の声や足音などがかなり聞こえます。化粧用の
Stayed 1 night in Oct 2019

8/10 Good

shinichiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
宍道湖の目の前で、カーテンを開ければレイクビューです。 温泉はゆっくり出来ます。 受付の際、抹茶のサービスがあります。 朝食はメインはなく、米としじみ汁がメインです。 コンビニが隣にあるので便利です。
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness
朝食のサービスとコーヒーのサービスは大変良かったです。駐車場も十分にありました。
Stayed 2 nights in Sep 2019

4/10 Poor

SHINYA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
巷の評価は正しい
悪い評価の口コミが大体当たっている。館内に漂うなんとも言えない臭いが不潔感を助長してる感じ…こちらが強く出ないと対応しないサービス体制、ボロい冷蔵庫、格好だけで使うと周りが水浸しになってしまう洗面台、毎朝全く同じ内容の貧相な朝食、良かったのは宍道湖の眺望と温泉の泉質と脱衣所のハンドタオルが使い放題な事くらいだった。 三連休料金とは言え1泊13000円払う宿ではない。連休明けには素泊まりで5千円くらいの値段でホテルサイトに出ていた。調度品や雰囲気が好きなマニアな女子向けでその程度の宿って事…もう使う事は無い！
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
朝食と言う名の軽食
朝食はおにぎり二個に味噌汁とサラダが盆に乗っており、しばらくしたらメインが出てくるのかと思っていたら一向に出て来ず、それで終わりのようです。これは私の中では朝食とは呼ばないですね。 金額単価を確認したら1080円でした。ビュッフェスタイルとかにできませんか？ こんなサービスをする旅館は初めてです。ケチすぎてマジでびっくりしました。 目の前のセブンでおにぎり買った方がマシ。
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
朝食付きの素泊まり温泉としてコスパよし。もう少し清潔感を意識してもらえれば。。。
温泉宿の雰囲気を感じられながらのこの価格は安いと思います。ただ、風呂場の清掃が不十分で残念でした。
Stayed 1 night in Aug 2019

2/10 Terrible

Bing Kuen

WiFi 有問題 上網非常慢
Stayed 1 night in Jul 2019

2/10 Terrible

keiko

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
最低の宿
不愉快なことがビックリするほど沢山ありました。部屋にゴキブリがいた。部屋にスリッパが無くトイレまでタイルの上を歩く。露天風呂のカメ風呂が掃除していなくてヌルヌルしていた。食事が最低で、朝食はたんぱく質源が無い。スタッフの対応が全く事務的で、見送りもなくドアをピシャと絞められたのに驚きまいた。飾ってある花がすべて造花。てまりのかわいい雰囲気が却って虚しいです。心がこもっていない。その他いっぱい不満がありこちらのサイトは使いたくないと思います。
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
接客、環境、設備、お風呂、食事･･･ 文句なしの最幸の時間を過ごせました！ 素泊まり1泊でしたが、満足でした♪ また利用したいです☆
Stayed 1 night in Jun 2019

8/10 Good

Tahira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

MINAKO

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
すごく良かったです！部屋数もそんなに多くはなく落ち着いた雰囲気で、旅館でのんびり過ごせました！
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019