Matsubara-cho Vacations from NT$29,438

I ve stayed here before. I picked it because of its location in case of rain. The bus station pick up for KOJ (¥1500) is downstairs, great Indoor Yatai stalls downstairs (go to the sushi bar #6 and get tamagoyaki - absolutely excellent dashi), easy walk to the trolley, JR Station, and major malls. The front desk staff is excellent. Very knowledgeable, efficient, and helpful. Oh...and for those that care, diverse. I typically like to write more about the extra things staff does to help. They went out of their way to accommodate my cousin whose phone stopped working.and they helped her. She couldn't get her pockettalk working...they helped her. Just to be able to ask someone for help is great. Other places just push people off by saying sorry. This place rocks. Our visit was short and sweet. We'll be back!

The room is spacious and clean, the view to the nature is fantastic. Staffs are friendly. It pays attention to culture and traditions. Love the dinner as well. One thing can be improved, the amenities can upgrade to a better shower head or hair dryer. With this level of hotel, I would expect a better quality of the amenities. Surprised to see a very basic and old shower head and hairdryer. But other than this little things, I love everything of this hotel. Would definitely recommend if you prefer a quiet place to stay with lots of nature around it.

Plenty of parking. The three private onsens are nice in addition to the public ones. Walking distance to Maruo Falls. Stayed here 3 nights and the meals (breakfast + dinners) are sumptous.

Staff were really excellent - super helpful. Location was a bit outside of the main city centre but the hotel runs free shuttles to/from the city centre on an hourly bases. There is car parking available for a fee. Hotel and room looks a bit dated but has a great view of Sakurajima. Onsen is smaller than what can be seen in the pictures - view of Sakurajima from the bath is unfortunately blocked for privacy reasons.