馬特萊區別墅

「Aara Wild near Sigiriya was the highlight of our whole Sri Lanka trip. From arrival, the warmth of the welcome set the tone – every member of staff, from housekeeping to guides to the kitchen team, was genuinely, unfailingly lovely. It’s rare to feel so looked after and so at ease at once. The activities were fantastic and varied: a sunset walk with incredible views, a relaxed afternoon tea, a chef’s dinner served poolside under the stars, and a hands-on cooking class. Each felt personal rather...

「Funcionária simpática e boa comida」

「Let me start with the good points since there are very few : the look of the room - beautiful Now the rest, I’m an experience traveller and experienced in hospitality and I am ensuring that this hotel can charge such a high price or the poor service provided : - we cannot driving ourselves and it’s been impossible to find the hotel : the pin location is not accurate (the hotel is located almost an hour from kandy im the countryside) and there are no sign anywhere to indicate the right...

「Superbe hotel. Nous avons vécue un rêve avec une vue incroyable. La famille est formidable. Je conseille a tout le monde cet hotel.」

「Our stay at Heuvel villa was nothing short of perfect!! The villa surpassed expectations in terms of how comfortably, stylish and well located it was. Warren was exceptionally attentive and the chef made a delicious breakfast for us every morning considering our dietary requests. We loved exploring Kandy and nearby Knuckles mountains on this trip and look forward to coming back again!」

「Clean and extremely comfortable stay. The housekeepers were very accommodating. Whipped up a scrumptious dinner at short notice. Stunning pool. Would stay here again but must remember to bring essentials like coffee, tea and shampoo. 」

「Our family of 5 arrived at the villa at 630pm tired and hoping for a good night rest. Pressed the bell and knocked on the door before someone came down from the villa. Realised they werent aware there is a booking for the night's stay! We had to wait for a good one hour before that poor caretaker sort out the stay wt the owner for our booking and then cleaned the rooms. No service recovery and no apologies by the owner at all. Utterly disappointed! 」