Find hotels near Maspalomas Dunes, San Bartolomé de Tirajana from NT$2,928

"Really great hotel "

"Great place, Great staff and great cleaners "

"2nd time at this hotel. This time we booked a junior suite which was amazing. Very large room with a double size balcony and sea view Unfortunately on day 3 I fractured my foot. The receptionist Augustin was so helpful I had to purchase a boot for my foot which he helped source for me as well as organising taxis. Nothing is too much trouble for the staff The girls around the pool were also so friendly. Because of my injury I couldn’t get out but the food in the hotel is really nice. Service and food in Calloq are really good.Breakfast lots of choice. Beds around the pool are ample and so comfortable. We will come back and definately get a junior suite "

"We were there for two nights,20-22/3, the breakfast was excellent, swimming pools lovely and room was great on the first night. The second night we couldn’t sleep most of the night as it was raining heavily and water was dripping through the balcony window onto the floor making a sound even when I placed three large towels on the floor. In the morning when we were leaving I spoke to Stephanie, customer relations, and told her we couldn’t sleep: she said we could have changed rooms, I replied that it was 2.00 in the night and we were also leaving that morning, also that we would not be returning to the island.She said she would look into the matter, I also showed her a video taken during the night. Later I asked her if the hotel could pay for our taxi into town as compensation,she said it was not possible as they were a different company. Later I received her email saying that the weather had affected many other businesses and that I could get an upgrade if I booked again. She clearly did not listen to me when I said we would not be returning ever again. I feel that this is unacceptable, especially as this was an expensive hotel, the customer service was not up to standard. I have used Hotels .com for many years and never complained, but in this instance I think that some compensation is required "

"Good breakfast, nice room but ‘kitchenette’ is stretching it, there was a fridge and a tea making tray! Busy hotel in the heart of Playa del Ingles, lovely staff and very clean "

"Great place to stay food and accommodation really good, plenty of choice at meals, courteous staff. Pools and grounds v well maintained and easy to get to cabs, buses and the beach."

"Upon arrival, the check-in process was smooth and efficient. The reception staff greeted me with warm smiles and provided all the necessary information about the hotel's facilities and services. My room was ok. The amenities provided in the room as usual, like any other 5-star hotel. Every staff member I encountered was friendly, attentive, and eager to assist. The dining experience at the hotel's restaurant was exceptional. The breakfast buffet offered a wide variety of delicious options to start the day on a positive note. At one point, I found a cockroach on my site table, complain to the staff at my check out. "

"Had a perfect week's stay. All the staff were so friendly, helpful, and made us feel incredibly welcome. Breakfast was fantastic - we loved the pancakes, fresh fruit, and eggs. The pools are beautiful and as the main lazy river winds around the beautifully planted grounds there's always somewhere fairly private and quiet to lay out. The bars are very fairly priced, with great drinks. Housekeeping quick and great attention to detail. Little details like the access to shower room after you've checked out are so helpful! We don't want to leave! "

"Nice and clean room, no chair to work on desk"