「The hotel itself is beautiful, but the customer service was inconsistent.
One of the front desk associates, a woman with gray hair, was exceptional. She was always attentive, professional, and on top of everything. Unfortunately, my experience with the other front desk associate was very different. She was on her phone, and it took quite a while before she acknowledged that I was waiting.
The bartenders were also a mixed experience. One was friendly, attentive, and provided good service, even...
「The hotel itself is beautiful, but the customer service was inconsistent.
One of the front desk associates, a woman with gray hair, was exceptional. She was always attentive, professional, and on top of everything. Unfortunately, my experience with the other front desk associate was very different. She was on her phone, and it took quite a while before she acknowledged that I was waiting.
The bartenders were also a mixed experience. One was friendly, attentive, and provided good service, even...
Robin
