Cockroach Infestation!
Within 1 minute of entering our room, we saw 3 giant cockroaches. I immediately booked a different hotel and kindly informed the manger that we were not comfortable sleeping in those conditions.
Rather than being understanding and apologetic, I was reprimanded for not being willing to stay. I very kindly explained that we would be too anxious knowing they were there. I was told I need to go back to America and that I should have never gone to Morocco.
I have been all over the world and have seen many bugs, animals and reptiles, HOWEVER, that does not mean I want them in my bed!!
These are very basic living conditions to expect and seeing 3 within 1 minute, who knows how many more there were we didn’t see.
We were denied a refund.
It’s very unfortunate they were not able to understand our perspective and this is not a way any respectable business should be conducted.
The 5 star hotel we booked was only $200 more.
Though we had a very rough start, we absolutely loved Marrakech and hope to come back to this amazing city one day soon.