"Need to update the body washing gel Toothbrush and toothpaste"

"We have prepaid. The reception staff Mike turned us away telling us the master card without chip can not be acceptable. Even we are willing to pay cash, he still refused us checking in. When we asked for official document, he said unavailable. It made us paying double price to find another hotel ..."

"Just a little struggle to turn on the hot water for the shower, but I hope that you can find the problem."

"以加拿大的酒店住宿價格指數這個還算中等，早餐吃到飽還可以接受，房間是比較小，交通有點遠比較不方便出入都要用uber"

"The hotel front desk staff were very friendly and helpful. The bathroom sink was plugged with sand our entire stay. My husband tried to clear it with draino provided by the hotel but it only ended up ruining his shirt. The sink was finally fixed on our last day. Hotel staff were very apologetic and ..."

"Overall everything is ok, expect one front desk staff have very poor customer service. My partner left his backpack at the lobby couch after we checked out. It was around an hour when we found out the backpack was left there. So we call the hotel and ask if they can check the couch for us, staff ..."