"Wish I booked elsewhere. Not sure about the overall ratings Expedia shows for this place.
Check-in:
Waited 10 minutes or more. Cost is unrefundable. Needed a 2nd night stay without knowing the dread.
Re-entry into hotel was controlled by a button at the check-in counter but staff were hardly there.
Value:
Not worth it.
Paid more for 2nd night.
No coffee/tea, no shampoo/conditioner.
Smelly towels.
Uncomfortable bed, half of it was sunken.
Staff:
Unfriendly/uncomfortable/awkward.
Cleanliness:
Room was clean, toilet wasn’t, towels smelled when wet.
Parking:
Only 4 park spaces. Blocking in someone may be required, but only after confirming with staff. "
"The room was okay, the staff where reserved, unfortunately the pool didn't look clean and the front foyer needed some work. The dining room was big and spacious. I could see a wedding reception being held there. The transportation guy was great!"
"Rooms are very clean and modern, breakfast has good options, staff is super nice and friendly (helped us fix our car that ran out of battery!), and gym is really well equipped. Great stay overall."
Manzanilla Beach is located in Manzanilla. When you want to settle in and find a place to stay, check out some of the hotels and other accommodations that Expedia offers in the area.
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