They had very professional and friendly customer service! It was very clean and very accommodating! You get free bottles of water, free shampoo with conditioner, free soap, free toothbrushes with toothpaste, free coffee, free rolls of toilet paper, free Wi-Fi, free TV to watch, and lots of towels! The water in the shower is very nice and very warm! The TV is very nice too! The beds as well as the sheets are very clean and big! They even let us have a birthday party in our room!! It is also very close to lots of shopping areas and a great church! The only negative things are that the beds need more cushion, there's no cooking area or cooking allowed, and there is no swimming pool!