1st the room was awesome, best Ive been outside of NYC.... awesome view from 45th floor... spotless cleaning by Rosie.... BUT!!! Im a retired international traveler, this place said it had cable TV, IT DID NOT!! I was unable to use the 42 inch tv in the room for a week, a very big turnoff.... the Internet was very bad, it was prepaid internet and was very very slow or nonexistent....The AC was very noisy and sounded like a outboard motorboat... when I messaged the mgnt, they said they disagreed with my feelings and put down everything I had concerns about.... how can you disagree with u advertising cable and not have it?? The prepaid internet was horrible, sometimes I couldnt even send an email at times... for such a very nice property, not having suitable internet is ludicris, they blamed it on the Phillipines internet.... Ive been visiting the Phillipines for 7 years, and stayed in much lesser places and NEVER EVER was the internet and cable tv was a part of the dicussion...usually roaches were my concerns, none here. I really hated to leave this place, but this was a killer.. upon entering the place I asked of extending my stay(I wanted to stay another week, oh heck no!!).... until I had the communications issues... sadly... the management dismissed me my concerns and said my complaints werent valid. Im in a hotel now that is not on the same level as All That Jazz, but has excellent Cable and fast internet... I will not stay at this place again, very disappointing!!
