Lot 38 Block 2, Bradco Avenue, Aseana City, Parañaque, Manila
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hi Catherine,Greetings from Red Planet Manila Aseana City!We thank you very much for your patronage and for the high recommendation. We are extremely delighted to see that you are happy with our services. It is most rewarding to learn that our facilities and service are appreciated by our guests. We will do our best to keep up the standard to always meet with our guest's expectations.Once again, thank you very much for your observations and fine compliments. We look forward to the privilege and pleasure of serving you again at Red Planet Manila Aseana City.Sincerely,T. Dela CruzHotel ManagerRed Planet Manila Aseana City
I still don’t know why the showers don’t have doors on them. When you take a shower, the shower water goes all over the floor.
KURT
Stayed 1 night in May 2024
Response from T. Dela Cruz on 2024/5/20
Hi Kurt,Greetings from Red Planet Manila Aseana City!We thank you for all the valuable feedback and rest assured that we are always carefully reviewing what our customers say about our services. Hope we can welcome you back to the hotel in the future and we look forward to giving you a better stay on your next visit. Sincerely,T. Dela CruzHotel ManagerRed Planet Manila Aseana City
Hi Rogelio,Greetings from Red Planet Manila Aseana City!Thank you for staying with us and for giving us an excellent rating. We look forward to welcome you back.Sincerely,T. Dela CruzHotel ManagerRed Planet Manila Aseana City
Showers don’t have doors on them so the whole bathroom gets wet. Strange design. Other than that the rooms are small but clean.
KURT
Stayed 2 nights in May 2024
Response from T. Dela Cruz on 2024/5/20
Hi Kurt,Greetings from Red Planet Manila Aseana City!We would like to take this opportunity to thank you for your feedback and comments regarding your recent visit to our property.Rest assured that we that we are always carefully reviewing what our customers says and that we will strive hard to improve all other areas where you find less satisfied. Hope we can welcome you back to the hotel in the future and we look forward to giving you a better stay on your next visit.Sincerely,T. Dela CruzHotel ManagerRed Planet Manila Aseana City
Easy access for dinning out, convenient store and ride
lourdes
Stayed 1 night in May 2024
Response from T. Dela Cruz on 2024/5/20
Hi Lourdes,Greetings from Red Planet Manila Aseana City!Thank you for taking the time to send us your feedback during your recent stay with us. We certainly appreciate your generous words particularly on the strategic location. It was a pleasure to serve you at Red Planet Manila Aseana City and we hope to see you again soon where you can witness the improvements we have made. Sincerely,T. Dela CruzHotel ManagerRed Planet Manila Aseana City
Response from Val Taylo - Duty Manager on 2024/5/12
Hi Max,Thank you for choosing to stay at the hotel and for tatking time to give us a high rating review. Your reviews and comments will inspire us in giiving our best services to our guests. We are looking forward on to your next vist with us. Stay safe always!Best Regards,
Stayed at this hotel 3 times now. And it’s got great service, great location, clean room, great views. Overall an amazing stay!
Md Towhidul
Stayed 3 nights in May 2024
Response from T. Dela Cruz on 2024/5/8
Hi Md,Greetings from Red Planet Manila Aseana City!Thank you for taking the time to share your feedback with us. Thank you for the excellent rating and for the appreciation on our services. We are very happy that you have enjoyed your stay and that we have met your expectations. Your feedback inspires us to strive harder in servicing our guests. Once again, thank you very much for your observations and fine compliments. We look forward to the privilege and pleasure of serving you again at Red Planet Manila Aseana City. Sincerely,T. Dela CruzHotel ManagerRed Planet Manila Aseana City
Hi Joyce,Greetings from Red Planet Manila Aseana City!Thank you for staying with us and for giving us an excellent rating. We look forward to welcome you back.Sincerely,T. Dela CruzHotel ManagerRed Planet Manila Aseana City
Response from Val Taylo - Duty Manager on 2024/5/2
Hi Syzmon,Thank you for choosing to stay at the hotel. We are looking forward to welcoming you again at the hotel. Stay safe always!Regards,
8/10 Good
Randolph, Dublin
2024/5/1
Randolph
Stayed 1 night in Apr 2024
Response from T. Dela Cruz on 2024/5/8
Hi Randolph,Greetings from Red Planet Manila Aseana City!Thank you for staying with us and for giving us a high rating. We look forward to welcome you back.Sincerely,T. Dela CruzHotel ManagerRed Planet Manila Aseana City
Hi Marjorie,We are extremely delighted to see that you are happy with our services, especially with our staff professionalism and guest room cleanliness. It is most rewarding to learn that our facilities and service are appreciated by our guests. We will do our best to keep up the standard to always meet with our guest's expectations.Once again, thank you very much for your observations and fine compliments. We look forward to the privilege and pleasure of serving you again at Red Planet Manila Aseana City. Sincerely,T. Dela CruzHotel ManagerRed Planet Manila Aseana City
8/10 Good
Ma Josephine
2024/4/29
Ma Josephine
Stayed 3 nights in Apr 2024
Response from T. Dela Cruz on 2024/5/20
Hi Ma Josephine,Greetings from Red Planet Manila Aseana City!Thank you for staying with us and for giving us a high rating. We look forward to welcome you back.Sincerely,T. Dela CruzHotel ManagerRed Planet Manila Aseana City
4/10 Poor
Tetchie
2024/4/29
Tetchie
Stayed 1 night in Apr 2024
Response from T. Dela Cruz on 2024/5/20
Hi Tetchie,Greetings from Red Planet Manila Aseana City!We are sorry that we seem to have not met your expectations during your stay. We would like thank you for all the valuable feedback and rest assured that we are always carefully reviewing what our customers say about our services. Hope we can welcome you back to the hotel in the future and we look forward to giving you a better stay on your next visit. Sincerely,T. Dela CruzHotel ManagerRed Planet Manila Aseana City
Nice hotel. Close to airport. Safe and quiet area at night
Md Towhidul
Stayed 1 night in Apr 2024
Response from T. Dela Cruz on 2024/4/30
Hi Md Towhidul,Greetings from Red Planet Manila Aseana City!Thank you for taking the time to send us your feedback during your recent stay with us. We certainly appreciate your generous words particularly on the strategic location. I'm glad to hear that you had a great experience while staying with us. Indeed, we're proud of our colleagues as they work hard in ensuring that our guests are well taken care of. Hope we can welcome you back to the hotel in the future and we look forward to giving you a better stay on your next visit.Sincerely,T. Dela CruzHotel ManagerRed Planet Manila Aseana City
It has good internet connection and available parking space
Samuel
Stayed 2 nights in Apr 2024
Response from T. Dela Cruz on 2024/4/28
Hi Samuel,Greetings from Red Planet Manila Aseana City!Thank you for staying with us and for giving us a high rating. It is important to us and it helps us to continually improve the product and service that we offer.I hope you can come and visit us again.Sincerely,T. Dela CruzHotel ManagerRed Planet Manila Aseana City
Hi Randolph,Greetings from Red Planet Manila Aseana City!Thank you for staying with us and for giving us a high rating. We look forward to welcome you back.Sincerely,T. Dela CruzHotel ManagerRed Planet Manila Aseana City
Response from Val Taylo - Duty Manager on 2024/4/24
Hi Randolph,Thank you for choosing to stay at the hotel and for giving us a high review rating. We are happy that you had a great experience during your stay. We are looking forward on to your next visit at the hotel. Thank you and stay safe. Best Regards,
8/10 Good
Diomedes
2024/4/23
Disliked: Property conditions & facilities
Diomedes
Stayed 2 nights in Apr 2024
Response from Val Taylo - Duty Manager on 2024/4/24
Hi Diomedes,Thank you for choosing to stay at the hotel. We appreciate for you giving us a high review rating. We are glad that you have enjoyed your stay.Stay safe always!Best Regards,
6/10 Okay
Rodney
2024/4/16
Liked: Cleanliness, staff & service, amenities
It’s okay for the price
Rodney
Stayed 1 night in Mar 2024
Response from T. Dela Cruz on 2024/4/16
Hi Rodney,Greetings from Red Planet Manila Aseana City!Thank you for staying with us and for giving us a fair rating. It is important to us and it helps us to continually improve the product and service that we offer.I hope you can come and visit us again.Sincerely,T. Dela CruzHotel ManagerRed Planet Manila Aseana City
They try hard to please. The customers and rooms are okay. Hot water. No complaints
Richard
Stayed 1 night in Apr 2024
Response from T. Dela Cruz on 2024/4/16
Hi Richard,Greetings from Red Planet Manila Aseana City!Thank you very much for your comment and for making Red Planet Manila Aseana City your choice. We sincerely appreciate your objective views and pleased to know that we were able to meet most of your expectations.We look forward to seeing you again.Sincerely,T. Dela CruzHotel ManagerRed Planet Manila Aseana City
The room was cold because the a/c control did not allow the temperature to be raised enough and could not turn it of. Also the ceiling fan would not turn off.
John
Stayed 1 night in Apr 2024
Response from T. Dela Cruz on 2024/4/12
Hi John,Greetings from Red Planet Manila Aseana City!We would like to take this opportunity to thank you for your feedback and comments regarding your recent visit to our property. Rest assured that we will strive hard to improve all other areas where you find less satisfied.Again, we thank you for all the valuable feedback and rest assured that we are always carefully reviewing what our customers say about our services. Hope we can welcome you back to the hotel in the future and we look forward to giving you a better stay on your next visit. Sincerely,T. Dela CruzHotel ManagerRed Planet Manila Aseana City
8/10 Good
Jessa
Traveled with family
2024/4/11
Liked: Cleanliness, staff & service
Disliked: Amenities
budget friendly
Jessa
Stayed 2 nights in Mar 2024
Response from T. Dela Cruz on 2024/4/12
Hi Jessa,Greetings from Red Planet Manila Aseana City!Thank you for staying with us and for giving us a high rating. We look forward to welcome you back.Sincerely,T. Dela CruzHotel ManagerRed Planet Manila Aseana City
Response from Val Taylo - Duty Manager on 2024/5/12
Hi Steve, Thank you for staying at the hotel and for your nice comments on our location. We are glad that you have enjoyed your stay with us. We are looing forward to welcoming again at the hotel.Stay safe always!Best Regards,
We needed a quiet and safe overnight accommodation near domestic airport for an early flight and this hotel met all our expectations.
Daniel
Stayed 1 night in Apr 2024
Response from T. Dela Cruz on 2024/4/9
Hi Daniel,Greetings from Red Planet Manila Aseana City!Thank you very much for your comment and for making Red Planet Manila Aseana City your choice during your visit here in the Philippines. We sincerely appreciate your objective views and pleased to know that we were able to meet most of your expectations.We look forward to welcome you back.Sincerely,T. Dela CruzHotel ManagerRed Planet Manila Aseana City
Everything else was all good, with the exception of the rooms wifi services. I was having some troubles with connecting towards the end of my stay. But other than that, the people here were very good people and polite.
Lovell
Stayed 11 nights in Mar 2024
Response from T. Dela Cruz on 2024/4/6
Hi Lovell,Greetings from Red Planet Manila Aseana City!We would like to take this opportunity to thank you for your feedback and comments regarding your recent visit to our property. Rest assured that we will strive hard to improve all other areas where you find less satisfied such as our Wi-Fi connection. Again, we thank you for all the valuable feedback and rest assured that we are always carefully reviewing what our customers say about our services. Hope we can welcome you back to the hotel in the future and we look forward to giving you a better stay on your next visit. Sincerely,T. Dela CruzHotel ManagerRed Planet Manila Aseana City
Very disappointed. I reserved 6 rooms and had problems in 3. I always stay at Red Planet hotels and like them, especially the ones in Binondo and Manila Bay because they had a microwave, a pot for boiling water, and a couple cups/glasses, in addition to a safe. I also stayed at the one in Mabini which didn’t have those appliances. This trip, I stayed at ASEANA and Makati. I will look for other hotels for future trips.
Elvie
Stayed 1 night in Mar 2024
Response from VAL TAYLO on 2024/4/5
Dear Mr. Martinez,Thank you for always choosing to stay at Red Planet Hotels. First of all, we would like to sincerely apologize for all the inconvenience you and your family have experienced during your stay. As regarding your concerns, we have already checked all of this and proper action was already taken. We are thankful for you informing us about this. As we have done immediate actions to fix these problems. Rest assured Sir, that this is not the kind of level of our services to our guests. As our team is doing its very best to give the best services we can provide to our guests. We value our guests so much, especially for our loyal customers. We hope that this will not deter you from choosing the hotel and give us the chance again to provide to you the best services of our team.Stay safe always!Sincerely yours,VAL TAYLODuty Manager
6/10 Okay
Nica Jeleen, London
Traveled with family and small children
2024/4/1
Liked: Staff & service
Disliked: Property conditions & facilities
Pros: friendly approachable staff
Value for money
Fantastic view of the city
Cons:
Facilities & items (particularly the pillows and beddings, side table, table, curtains, TV, toilet sink, towels) inside the room are noticeably old and used up. The lobby and hallways are ok otherwise.
Nica Jeleen
Stayed 2 nights in Mar 2024
Response from T. Dela Cruz on 2024/4/1
Hi Nica Jeleen,Greetings from Red Planet Manila Aseana City!The staff and I would like to thank you for your kind feedback of our staff professionalism. Rest assured that we will strive hard to improve all other areas where you find less satisfied such as our linen. We are looking forward towards serving you better on your next visit. Sincerely,T. Dela CruzHotel ManagerRed Planet Manila Aseana City
Hi Young Jin,Greetings from Red Planet Manila Aseana City!Thank you for staying with us and for giving us an excellent rating. We look forward to welcome you back.Sincerely,T. Dela CruzHotel ManagerRed Planet Manila Aseana City
Stayed for only about 6 hours, had to catch an early flight and it was good for that. Just simple and what we needed for the night
Joseph
Stayed 1 night in Mar 2024
Response from T. Dela Cruz on 2024/3/31
Hi Joseph,Greetings from Red Planet Manila Aseana City!Thank you very much for giving us an excellent rating and for making Red Planet Hotel your choice. We sincerely appreciate your objective views and pleased to know that we continually meet most of your expectations. We look forward to welcome you back.Sincerely,T. Dela CruzHotel ManagerRed Planet Manila Aseana City
Response from Val Taylo - Duty Manager on 2024/3/30
Hi Glenn,Thank you for choosing to stay at the hotel and for your high review ratings for the hotel. We are delighted that you had enjoyed your stay. We are looking forward to welcoming you back again. Stay safe always!Best Regards,
Response from Val Taylo - Duty Manager on 2024/3/30
Hi Glenn,Thank you for choosing to stay at the hotel and for your good reviews on our quiet and clean location. We are glad that you had enjoyed your stay. We are looking forward on to your next visit. Stay safe always!Best Regards,
Response from Val Taylo - Duty Manager on 2024/3/26
Hi Conchita,Thank you for choosing to stay at the hotel for for taking time to give us your review ratings on your experience. We are glad that you have enjoyed your stay.We are looking forward to welcoming you back again.Stay safe always!Best Regards,
I love this hotel because is not far from the airport , very convenient for everything
Arlen
Stayed 3 nights in Mar 2024
Response from T. Dela Cruz on 2024/3/25
Hi Arlen,Greetings from Red Planet Manila Aseana City!Thank you very much for your comment and for making Red Planet Manila Aseana City your choice. We sincerely appreciate your objective views and pleased to know that we were able to meet most of your expectations.We look forward to seeing you again.Sincerely,T. Dela CruzHotel ManagerRed Planet Manila Aseana City
I like the convenience of the red planet with helpful and friendly staff. My 4th visit
Ian
Stayed 5 nights in Mar 2024
Response from T. Dela Cruz on 2024/3/23
Hi Ian,Greetings from Red Planet Manila Aseana City!Thank you very much for giving us an excellent rating and for making Red Planet Hotel your choice over the years. We sincerely appreciate your objective views and pleased to know that we continually meet most of your expectations. We look forward to welcome you back.Sincerely,T. Dela CruzHotel ManagerRed Planet Manila Aseana City
Place is clean and staff are courteous. Outside noises (passing cars, peoples voices..) are very loud despite closed windows.
Evelyn
Stayed 1 night in Mar 2024
Response from Val Taylo - Duty Manager on 2024/3/16
Hi Evelyn,Thank you for choosing to stay at the hotel and for your nice comments on our clean rooms and courteous staff. We are glad that you have enjoyed your stay with us. We would like to apologize also for the inconvenience you have experienced regarding the noise. Since the hotel is along the busy main roads of the city.We are looking forward to welcoming you again at the hotel.Stay safe always!Best Regards,
Hi Rizelle,Greetings from Red Planet Manila Aseana City!Thank you for staying with us and for giving us an excellent rating. We look forward to welcome you back.Sincerely,T. Dela CruzHotel ManagerRed Planet Manila Aseana City
Response from Val Taylo - Duty Manager on 2024/3/9
Hi John,Thank you choosing to stay at the hotel and for your high review ratings. Your comments and ratings inspire our staff to give more their best services to our guests.We are looking forward to be seeing you again for your next visit at the hotel.Stay safe always,Best Regards,
Response from Val Taylo - Duty Manager on 2024/3/9
Hi Maricor,Thank you for choosing to stay at the hotel and for giving us a high review rating. Your comments and reviews will inspire our staff to provide the best services to our guests.Thank you and stay safe!Best Regards,
Response from Val Taylo - Duty Manager on 2024/3/9
Hi Kenneth,Thank you for staying at the hotel and for giving us a high review rating. We appreciate much your comments and reviews. This will inspire us to give our guests the best services.We are looking forward to welcoming you back again at the hotel.Stay safe always!Best regards,
Very convenient place to stay, no hassle. Clean and friendly staff.
We booked another Red Planet in Binondo where we can purchase some gifts near some shops.
Before heading back to Canada.
Jose
Stayed 3 nights in Feb 2024
Response from Val Taylo - Duty Manager on 2024/3/9
Hi Jose,Thank you for choosing to stay at the hotel and for your nice comments on our convenient, clean location and friendly staff. We are happy that you have enjoyed your stay with us. We are looking forward on to your next visit at the hotel.Stay safe always!Best Regards,
Friendly and courteous staff. The facility was impressive: it was clean, cozy, and relaxing.
James
Stayed 1 night in Feb 2024
Response from T. Dela Cruz on 2024/3/3
Hi James,Greetings from Red Planet Manila Aseana City!We are extremely delighted to see that you are happy with our services, especially with our staff professionalism, guest comfort, and room cleanliness. It was a pleasure to serve you at Red Planet Manila Aseana City and we hope to see you again soon where you can witness the improvements we have made. Sincerely,T. Dela CruzHotel ManagerRed Planet Manila Aseana City
This hotel has everything a traveler wants in terms of affordability, safety and staff service. Cleanliness also is something you can count on.
Jose
Stayed 5 nights in Feb 2024
Response from T. Dela Cruz on 2024/2/27
Hi Jose,We are extremely delighted to see that you are happy with our services, especially with our staff professionalism and guest room cleanliness. It is most rewarding to learn that our facilities and service are appreciated by our guests. We will do our best to keep up the standard to always meet with our guest's expectations.It was a pleasure to serve you at Red Planet Manila Aseana City and we hope to see you again soon where you can witness the improvements we have made. Sincerely,T. Dela CruzHotel ManagerRed Planet Manila Aseana City
10/10 Excellent
Rene, Claremont
2024/2/24
Rene
Stayed 2 nights in Feb 2024
Response from T. Dela Cruz on 2024/3/23
Hi Rene,Greetings from Red Planet Manila Aseana City!Thank you for staying with us and for giving us an excellent rating. We look forward to welcome you back.Sincerely,T. Dela CruzHotel ManagerRed Planet Manila Aseana City
6/10 Okay
Maria Melissa
2024/2/21
Liked: Cleanliness
Maria Melissa
Stayed 1 night in Feb 2024
Response from T. Dela Cruz on 2024/2/27
Hi Maria Melissa,Greetings from Red Planet Manila Aseana City!Thank you for staying with us and for giving us a fair rating. We look forward to welcome you back.Sincerely,T. Dela CruzHotel ManagerRed Planet Manila Aseana City
Hi Lonnie,We would like to take this opportunity to thank you for your feedback and comments regarding your recent visit to our property. Your praise for the service of our staff is very much appreciated.Hope we can welcome you back to the hotel in the future and we look forward to giving you a better stay on your next visit.Sincerely,T. Dela CruzHotel ManagerRed Planet Manila Aseana City
6/10 Okay
gerard
2024/2/15
Liked: Cleanliness
gerard
Stayed 2 nights in Feb 2024
Response from T. Dela Cruz on 2024/2/26
Hi Gerard,Greetings from Red Planet Manila Aseana City!Thank you for staying with us and for giving us a fair rating. We look forward to welcome you back.Sincerely,T. Dela CruzHotel ManagerRed Planet Manila Aseana City
It’s good and clean. Good location. Good area for dining.
Nelly
Stayed 1 night in Feb 2024
Response from T. Dela Cruz on 2024/2/26
Hi Nelly,We are extremely delighted to see that you are happy with our services, especially with our guest room cleanliness and convenient location. It is most rewarding to learn that our facilities and service are appreciated by our guests. We will do our best to keep up the standard to always meet with our guest's expectations.Once again, thank you very much for your observations and fine compliments. We look forward to the privilege and pleasure of serving you again at Red Planet Manila Aseana City.Sincerely,T. Dela CruzHotel ManagerRed Planet Manila Aseana City
6/10 Okay
LUZVIMINDA
Traveled with family
2024/2/14
Liked: Cleanliness, staff & service
Disliked: Amenities
close to dining places.
front desk said they only provide 1 key card , therefore need to ask staff to tap the elevator in going up every time one of us go out for one of us use the key provided to let the lights stay on in the room.
LUZVIMINDA
Stayed 1 night in Feb 2024
Response from T. Dela Cruz on 2024/2/27
Hi Luzviminda,Greetings from Red Planet Manila Aseana City!We would like to take this opportunity to thank you for your feedback and comments regarding your recent visit to our property. Rest assured that we will strive hard to improve all other areas where you find less satisfied. Again, we thank you for all the valuable feedback and rest assured that we are always carefully reviewing what our customers say about our services. Hope we can welcome you back to the hotel in the future and we look forward to giving you a better stay on your next visit. Sincerely,T. Dela CruzHotel ManagerRed Planet Manila Aseana City
6/10 Okay
Jarrod
Traveled with partner
2024/2/14
Liked: Staff & service, amenities
Great place to stay for layover
Jarrod
Stayed 6 nights in Feb 2024
Response from T. Dela Cruz on 2024/2/26
Hi Jarrod,Greetings from Red Planet Manila Aseana City!Thank you for staying with us and for giving us a fair rating. It is important to us and it helps us to continually improve the product and service that we offer.I hope you can come and visit us again.Sincerely,T. Dela CruzHotel ManagerRed Planet Manila Aseana City
6/10 Okay
Jim Karlo
Traveled with family
2024/2/13
Liked: Cleanliness, staff & service
Budget friendly in high end location but room floor was dusty and linens look and feel used more than 2x.
Jim Karlo
Response from T. Dela Cruz on 2024/2/26
Hi Jim,Greetings from Red Planet Manila Aseana City!We would like to take this opportunity to thank you for your feedback and comments regarding your recent visit to our property. Rest assured that we will strive hard to improve all other areas where you find less satisfied such as our linen and floors. Again, we thank you for all the valuable feedback and rest assured that we are always carefully reviewing what our customers say about our services. Hope we can welcome you back to the hotel in the future and we look forward to giving you a better stay on your next visit. Sincerely,T. Dela CruzHotel ManagerRed Planet Manila Aseana City