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"Non-working escalators, not being aware of having to book the shuttle (had to pay for a Grab vehicle), poor signage at the airport which would easily indicate that the hotel is walkable - outdated brown wicker furniture - Terrible —- room assigned had been previously used - had to return to desk to get a different room."

"The staff was amazing! They have a very nice Gym with spa. The pool was under construction so I did not get to partake however it looks like when it is finished it is going to be amazing.!"

"Airport shuttle, great staff, nice place within a mall! "

"Great stay in general. Very friendly staff."

"10 out of 10. Enjoyed the amenities. The Spa was so good. Had haircut the next day too at the salon. Everything is so convenient. Will book again next time im in Cebu."

"Great location and loved my stay here! "

"Staff don’t answer the phone consistently and don’t respond to messages. "

"Very family and elderly friendly however bed had termites or some kind of pest that were falling on my mom. So much so a room switch had to happen."

"Very very noisy! I had to call down 3 times before I was taken seriously as there was banging, door slamming, arguing starting from 8pm -3 am. Despite calling I do not feel I was taken seriously. Also felt unsafe."