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"Seemed like there was a lot of construction going on and definitely was having issues with the TV and the remote. The staff was as helpful as possible… unfortunately there was an interruption in the water availability as well"

"Everything up to snuff. Hotel has some age to it but makes up for it with the rooms amenities and staff"

"It was just an OK stay being that we traveled 16 hours. Our bedding didn’t smell clean or fresh and the mattress had a dip which irritated our backs and the shower floor had a big hump in the center. We asked if we could get our rooms switched and all we were offered was to get our mattress flip. We stuck it out up to our departure. The good part of it was housekeeping was kind enough to switch out our bedding and clean our room."

"The wait time to get a hold of staff was terrible. Room was not stocked, n bedding was dirty"

"My room was nasty, I checked in, went to my room. Saw how the room was unkept and smelled. I went back to the front desk and asked to be moved. They would not accommodate me changing rooms. I then checked out. It was not a great experience at all. No refund, was worth staying there. I spent close to 175.00 for me to go in and change my clothing. What a disapointment. "

"Clean"

"The hotel is a sort of Gormenghast. Vast in size, with dingy time worn corridors, stairwells and huge empty function rooms and cupboards stacked with chairs. stretching out in all directions from a much better maintained and appointed central area. Only one lift working to 11 floors at the very back of the hotel. To get there a long walk down a very empty and lonely corridor sided by storage rooms and dark empty spaces. I asked for a quiet room in advance and again on arrival, so was given a room in 'The Tower' overlooking the busiest and noisiest road, next to the ice machine and the lift. Given the hotel was mostly empty that seemed almost casually unkind. The second night l asked to change due to being able to hear every hoot and shout from the adjoining room, via a connecting door. A different member of staff was very understanding and helped me out. The second room faced the amtrak station, no connecting door, quiet street, (couldn't l have been given this the first night?) Both rooms were clean and well maintained with useful power sockets and decent bathrooms. Not all rooms have open windows, but ac works. Good breakfast, with friendly breakfast guy. You need a car to stay here and get out for food (no restaurant on site, except breakfast and this is not a vibrant area). Parking on site. The hotel seems to have mostly workers and individual travellers during the week, but may fill up with sports fans, event teams and associations at weekends. Different again perhaps"

"no hot tub but that's very common anymore"

"It was sufficient and they provided breakfast and coffee."