- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel ans the staff both are pathetic. To begin with Hotel does not look like how it is in the pictures, the rooms are clean, toilet are really bad, poor internet connectivity. far from city center, staff didn't clean the room everyday, don't give additional water bottles or coffee, broken toilet locks. At the onset after reaching the hotel reception, we are asked to pay some 36 RM, I don't know why. After that make you wait for 30 mins at the reception to get the room keys. I will never ever book through Expedia for providing wrong information on hotel. In my view the hotel shud be 1* maximum.
Stayed 3 nights in Jan 2020