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The Sterling

Photo gallery for The Sterling

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Balcony
In-room safe, iron/ironing board, free WiFi
In-room safe, iron/ironing board, free WiFi
View from room

Overview of The Sterling

The Sterling

4.0 star property

3.8/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Business services
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
No. 43, Jalan Temenggong, Malacca City, Malacca, 75100

Explore the area

  • Popular LocationJonker Street Night Market5 min walk
  • Popular LocationA Famosa7 min walk
  • Popular LocationDataran Pahlawan Melaka Megamall14 min walk
  • AirportMalacca (MKZ-Batu Berendam)18 min drive

Choose dates to view prices

About this area

Malacca City

The Sterling is located in Malacca City. Chen Ho's Cultural Museum and Malacca Sultanate Palace Museum are cultural highlights, and some of the area's landmarks include A Famosa and The Stadthuys. Maritime Museum Muzium Samudera and Malacca Zoo are also worth visiting. Guests love the hotel's location for the sightseeing.
Visit our Malacca City travel guideOpens in a new window
Map

What's nearby

  • Church of St. Francis Xavier - 3 min walk
  • Jonker Street Night Market - 5 min walk
  • Poh San Teng Temple - 6 min walk
  • A Famosa - 7 min walk
  • Dataran Pahlawan Melaka Megamall - 14 min walk

About this property

The Sterling

4-star hotel, walk to Jonker Street Night Market
This smoke-free hotel features a restaurant, a business center, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 37 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and TVs with cable channels. Other amenities available to guests include hair dryers, safes, and showers.
The Sterling offers 37 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages spoken

Chinese (Mandarin), English, Filipino, Hindi, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 1 restaurant

Restaurants on site

  • The Loft

Family friendly

  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Iron/ironing board (on request)
  • Safe

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Malacca City
Malacca City
Air conditioned
Air conditioned
4 star
4 star
Guest rating 3.5+
Guest rating 3.5+
Hotel
Hotel
Free WiFi
Free WiFi
Family friendly
Family friendly

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Renovations and closures

The following facilities or services will be unavailable from November 22 2021 to October 31 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted

Property is also known as

Sterling Gloria
Sterling Gloria Hotel
Sterling Gloria Hotel Malacca
Sterling Gloria Malacca
Sterling Hotel Malacca
Sterling Malacca
The Sterling Hotel
The Sterling Malacca City
The Sterling Hotel Malacca City

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 143 out of 586 reviews
5 - Excellent 24%
Rating 4 - Good. 263 out of 586 reviews
4 - Good 45%
Rating 3 - Okay. 104 out of 586 reviews
3 - Okay 18%
Rating 2 - Poor. 57 out of 586 reviews
2 - Poor 10%
Rating 1 - Terrible. 19 out of 586 reviews
1 - Terrible 3%

3.8/5

Cleanliness

4.0/5

Staff & service

3.4/5

Amenities

3.6/5

Property conditions & facilities

4.0/5

Eco-friendliness
Write a review

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staffs were very helpful, always ready to help us with the door when we had a handful of bags haha. The environment was great too, walking distance to tourist attractions. Room was clean as expected. Overall great service and great stay!
Stayed 1 night in Dec 2021

3/5 Okay

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
no hot water during bath, bath water too small
Stayed 1 night in Dec 2021

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Old hotel but close to the city and walkable distance
Stayed 1 night in Sep 2020