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Reviews of The Explorer

2.5 out of 5
The Explorer
1, Jalan Plaza Merdeka, Plaza Merdeka, Malacca City, Malacca

Reviews

7.2

Good

Rating 10 - Excellent. 20 out of 135 reviews" "
Rating 8 - Good. 54 out of 135 reviews" "
Rating 6 - Okay. 51 out of 135 reviews" "
Rating 4 - Poor. 7 out of 135 reviews" "
Rating 2 - Terrible. 3 out of 135 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Nghia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Nearby local market and convenient to walk around by the sunset. Good location. Nice staff.
Stayed 1 night in Feb 2020

8/10 Good

Nia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Arifin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money. Location is superb.
Stayed 1 night in Feb 2020

8/10 Good

AISYAH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at the heart of the city centre. It is really convenient to park your car and walking around. The shops also nearby and you can always find something interesting. We enjoyed our short vacation very much.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Liked: Cleanliness
Not spacious.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
The Explorer Hotel very near to Shopping malls , all walking distant about 5 min to 10 min . Very lively area n a lots of food around the hotel and also nearby McDonald opens 24 hrs. Hotel room is ok except the toilet is smelly although the toilet is clean. Something to do withthe smelly floor trapped. Hope hotel can improve n get rid of this stink smell.
Stayed 2 nights in Dec 2019

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
It was a good stay. Comfortable, clean, convenient locations to malls and tourist attractions. The Wi-fi was fast too. However, the overall breakfast can be improve.
Stayed 2 nights in Sep 2019

10/10 Excellent

Romzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent & Nearby shopping complex and restaurant
Stayed 2 nights in Jul 2019

8/10 Good

nor

Liked: Staff & service
Okay
I just stay for night. It s quiet, u will hv a good rest after a long ride.
Stayed 1 night in Mar 2019

8/10 Good

Daniel

Liked: Staff & service, room comfort
Good locale and decent room facilities.
Locale is good. Short distance to the fame Jonker Street and Mahkota/Pahlawan shopping malls. Room size a bit small but okay for couple, the bedsheet is clean. But the sink tap is leaky. Will need repair. Otherwise, no complain.
Stayed 3 nights in Mar 2019

8/10 Good

AISYAH, Puchong, Selangor

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is smoking free zone and I love it!
Stayed 2 nights in Feb 2019

8/10 Good

fatechia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but clean and comfortable, right next to shopping and restaurants
Stayed 2 nights in Dec 2018

6/10 Okay

Lim Joo Kian

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
So-So Sleeper
First night arrival and experienced the water spray cannot be stopped after pressing to wash up and the staff came in without removing shoe which blackened the floor cloth. I felt uncomfortable and ask for change of room then this process is fast. Value wise is good and sleep was ok.
Stayed 2 nights in Nov 2018

8/10 Good

Raj, Singapore

Liked: Cleanliness, staff & service
Nice hotel near to big two shopping mall, good location, but rooms are very small. Need to improve toilet size.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Ky, Malaysia kl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hear my comments!! Here are the best hotel in here
Although room are small, but the bed, the things provide and the design can set as 5 star hotel already! If u sleep after 11 pm, the sound is no more already, I can sleep from night to morning directly, no any ghost also la hahahahhah, the best hotel for me to choose in joker walk
Stayed 1 night in Jun 2018

6/10 Okay

jumahat

nil comment
Location very good but the room too small for the standard room
Stayed 1 night in Jun 2018

8/10 Good

Eileen, Malaysia

Liked: Cleanliness, staff & service, room comfort
Comfortable stay value for money
Comfortable stay and value for money. Great location as it is near shopping mall in town area. Overall cleanliness is Great except someone stick personal things on wall (yulk). Add 1 more dustbin in the room will be better. Slightly noisy at night.
Stayed 1 night in May 2018

6/10 Okay

SNG

noisiness during the night
Good impression , but the front desk staff is not well-versed in English
Stayed 1 night in Jan 2018

8/10 Good

Nazib, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good ...near by town
Stayed 2 nights in Nov 2017

10/10 Excellent

Muhd Syahriman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

Verified traveler

Liked: Staff & service
Great location
Perfect location, the cleanliness in the room can be improve, overall a great hotel for exploring the city.
Stayed 1 night in Jul 2017

8/10 Good

Yoke Lin

Good location. Be more competitive
Good location. Room amenities ok. But 1st check in the build in hairdryer suddenly turn on non stop. Luckily hotel immediately change room for me.
Stayed 1 night in Jul 2017

8/10 Good

R, Sin

Liked: Staff & service
Excellent location
Hotel is next to Mokhota Parade and other shopping area. Walking distance to night market too.
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The photo doesn't really reflect the hotel room. Small room and doesn't feel so comfortable inside, felt more like Hostel. The pathway from the lift to the room is without aircond. Toilet and cleanliness was acceptable. Receptionist is friendly and nice.

4/10 Poor

Edsel C S

Disliked: Cleanliness, staff & service, property conditions & facilities
Weekend Getaway
This property used to be my favorite. I had stayed here a few times but this time it was AWFUL. Rooms were dirty, Dusty and not cared for, The room provided was without any view and faced an alley way where waste bins were kept. The amenities - Shower was BROKEN. NO SOAP. The coffee / tea sachets though complementary never had normal tea. Only Green Tea. The Breakfast was basic, Can get better breakfast opposite or at McD's. The room service was as good as non-existent as nobody every came to address these issues. Not sure if Hotels.com has any way to address this but I wouldn't consider going here again. OVERALL : DISSAPPOINTED,,,,

8/10 Good

Jaafar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience.

10/10 Excellent

Munirah, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategic, Comfortable, Value for Money
The location is in the middle of the town where everything is at walking distance. They have free parking, so I can just park my car and do the all the exploring through walking. Shopping centres also very near for those who would like to shop. Room is comfortable and clean. Sufficient amenities. Nice breakfast. Staff are friendly. The room is a bit on a small side, but this hotel still exceeds my expectation.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Ok
Great location. There are many rooms in this hotel. But not worthy for the money in general. The wifi is unstable.

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very clean, and the staff is quite friendly and professional. However, the room is very small, and the hotel is rather loud. Overall, I would stay one night, but nothing more.

8/10 Good

Cj, Malaysia

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Right next to Mahkota Parade
It is located right next to Mahkota Parade. If you are driving, arrive early as the jam was pretty bad there during long holiday/weekend/public holiday. Overall cleanliness was good. However, I found some really short hair on the bed. Hope that hotel could improve the cleanliness on the bed. Breakfast was okay with the budget price we paid for the room. However, there is room for improvement. We enjoy our stay here.

6/10 Okay

SANGEET LAL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location but eveything else is below par
Hotel was nearby everything and no need to take car out of car park as local sight seeing within walking distance. However the room is extremely small and not suitable for family. The breakfast at the sidewalk cafe is also pathetic. The workers are all foreigners and the food that was finished was not replenished. Overall the hotel was good only for location location location and nothing else. The

6/10 Okay

Darren, Singapore

Liked: Staff & service
Disliked: Room comfort
Excellent condition if you are on a budget.
Room is too small, and during night time, especially when everybody is sleeping, the sound proof of the hotel is so poor that you can hear people talking on the street. It is very annoying.

6/10 Okay

Nicky

Room is a bit small and the air conditioning is dusty

6/10 Okay

Ng

Disliked: Staff & service, property conditions & facilities, room comfort
Melaka explorer hotel
For the price we paid,the room worth it. But room is hot despite having air con...TV not clear and room is small...but staffs and location are great!!!

8/10 Good

Jane Lim, Singapore

Close proximity to malls and transport.
Improvement needed with the aircon and bed. Bed is too hard and pillows should be a lot more thicker for better neck support. Aircon needs to be serviced as the 1st room we stayed had a heavy dust accumulation around the vent and the aircon was not blowing cold air. Housekeeping is fast to attend to our needs. We had to switch rooms the next day and staff was able to accommodate our request as it was a 4 night stay. Breakfast can be further improved though is acceptable for this hotel rating but slow in replenishing food for a simple breakfast and most guests ate minimum when there is minimum food left in the food warmers. Food need to be warm enough for guests to enjoy a hot breakfast. Stayed at this hotel 4 times and generally happy with the overall location as it is near to 2 main malls and bus service to Melaka Sentral (Panaroma Bus 17). I don't quite like the idea that a black cat was roaming at the breakfast area on one occasion and seem to be a pet to one of the restaurant staff that walks in the dining area and kitchen, pretty unsightly and unhygienic. Overall staff performance was good and check-in was quick. A small problem with a lost or not issued 2nd keycard issue but was resolved within 1/2 hour. Hotel rates sometimes work out to be more expensive for a 2-1/2 star hotel so best to stay when promotion rates is available with breakfast. I am sure the hotel would do all it can to take guests review seriously as I have seen positive changes since I last stayed.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

KL gal

Close to Malls and A Famosa
Pleasant stay very convenient for shopping foods pharmacy sightseeing etc. Also near to the upside down house and the famous Nadeje crepe cakes shop.

8/10 Good

YAP

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Calvin

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

4/10 Poor

Lin, Taiwan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good services but tv no programs coz no Astro programs. Average is good.

6/10 Okay

LIN, Taiwan

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location，good services but the breakfast so so

6/10 Okay

Verified traveler

6/10 Okay

Adeline, Singapore

First visit
The location was gd as it is near shopping center. The cleanliness can be improve for the towel n bed sheets

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice hotel next to Mahkota shopping center.
Good and new budget hotel in Melaka. Room is clean but small. Wifi is terrible inside the room once the door is closed but alright in the corridor and lobby. Shocked to find a bunch of hair inside a newly replaced towel but can request for new towel anytime.

6/10 Okay

sherelyn, singapore

Excellent location, hotel so so only.
Excellent location. Wifi not stable. The staff don't really know the area well if you need to ask for direction to places you want to visit. Late check out is up to 1pm. After 1pm you need to pay RM50 to keep the room till 4pm.

4/10 Poor

Chua, Singapore

Disliked: Staff & service, property conditions & facilities, room comfort
booked for two days, however, key card was coded for only one day. Room was not tidy up when back in the afternoon though request for room cleaning poster was put up early in the morning.

8/10 Good

KC , Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
Although the room size is quite small but the location is great. The hotel is next to the 2 big shopping malls in Malacca which is very convenience for shopping & food.

8/10 Good

KC, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
Although the room size is quite small but the location is great. The hotel is next to the 2 big shopping malls in Malacca which is very convenience for shopping & food.

6/10 Okay

Mohamed, Singapore

Liked: Cleanliness, property conditions & facilities
It's was pleasant and the staff very helpful& courteous