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Reviews of OYO 582 Hotel Walk Inn

2 out of 5
OYO 582 Hotel Walk Inn
32 & 34, Jalan M3, Malacca City, Melaka

Reviews

6.4
Rating 10 - Excellent. 3 out of 17 reviews" "
Rating 8 - Good. 5 out of 17 reviews" "
Rating 6 - Okay. 3 out of 17 reviews" "
Rating 4 - Poor. 3 out of 17 reviews" "
Rating 2 - Terrible. 3 out of 17 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Omar

Liked: Staff & service
Disliked: Cleanliness
Toilet.. Towel no nice... Staff so for so good
Stayed 1 night in Sep 2023
Response from Ammy on 2024/1/23
Hi, Omar! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Noah.

10/10 Excellent

Hidayat

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jun 2023
Response from Lisa on 2023/6/30
Great to hear this, Hidayat! Thanks for being part of our family and we will always strive to keep up with your expectations. Regards, Lisa

8/10 Good

Duen Hwang David

Stayed 1 night in May 2023
Response from Maria on 2023/6/21
Thank you so very much, Duen! Delighted to know you admired our services. Please give us another opportunity to serve you again. Regards, Maria

2/10 Terrible

Ying Li

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It is dirty
Stayed 1 night in May 2023
Response from Ava on 2023/5/31
Hi, Ying! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Lisa

6/10 Okay

Mohd Rais

Traveled with group
Liked: Staff & service
Location area..
Stayed 1 night in Mar 2023
Response from Eva on 2023/3/15
Hi, Mohd! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Eva

6/10 Okay

Yoke seng

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Mike on 2022/9/6
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Mike

2/10 Terrible

BLESIA ANAK

Disliked: Staff & service, property conditions & facilities, room comfort
Bad experience ever..When im with my partner check in,one of the staff(indian girl) a bit rude when i want to pay using online transfer and she a bit angry.She can talk nicely if the customer asking either can use online transfer or cash because i booked online without payment yet coz we want to pay at counter but this girl a bit rude when im asking her.
Stayed 2 nights in Jun 2022
Response from Ammy on 2022/7/24
We are sorry to know this. Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Amelia.

4/10 Poor

Verified traveler

they said ot will be rm50 for deposit but they return my deposit only rm45.ii couldnt ask because i wasnt there during checkout due work purpose.my husband hand over the key n deposit resit and he doesnt know.
Stayed 2 nights in Dec 2019
Response from OYO on 2020/1/7
Hi, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Kevin

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Zara on 2019/10/27
Appreciate your positive rating, We do take pride in catering to our guests needs the best way we can. Keep this love coming :) Regards, Zara

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Ravneet on 2019/7/18
Thanks for rating us positively, Glad to see that the services offered by us met your expectations, we’ll endeavor to keep it up. Regards, Ravneet

10/10 Excellent

Mohamad Zulfadhli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Ravneet on 2019/7/16
Thanks for rating us positively, Zulfadhli ! Glad to see that the services offered by us met your expectations, we’ll endeavor to keep it up. Regards, Ravneet

8/10 Good

Abd

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019
Response from Cheshta on 2019/6/26
Thanks for the perfect rating, Hope to host you soon. Looking forward to your continuous love and support :) Regards, Cheshta

4/10 Poor

Verified traveler

Stayed 1 night in Feb 2019
Response from Megha on 2019/4/6
Hi, We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards,Barbara

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Very small room. Leaking bathroom, the water can even reach your bed.
Stayed 3 nights in Jan 2019
Response from Ritesh on 2019/2/13
Hi, Guest! Sorry for the trouble you faced. We've duly noted your feedback and ensure you an amazing stay next time. Have a nice day ahead :)Regards, Ritesh

6/10 Okay

Abdul, Sri serdang, selangor

Liked: Cleanliness, staff & service
Tak de peti sejuk. Letqk la peti sejui kat kaunter tu
Stayed 2 nights in Jan 2019
Response from Ritesh on 2019/1/31
Hi, Abdul! Thanks for sharing your experience and valuable feedback with us. We will try our best to give an awesome experience on your next stay. Regards, Ritesh

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth price for the room size
Stayed 1 night in Jan 2019
Response from Ritesh on 2019/1/16
Thanks for such a lovely review, Guest! Delighted to know you liked our services. Hope to welcome you again soon. Regards, Ritesh

8/10 Good

anon, anon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Berdekatan dgn fasiliti spt restoran/medan makan, klinik @ etc, sgt sesuai jika ada kenderaan sendiri. Boleh tingkatkn kemudahan kecil (utk bilik keluarga) spt tmbahan tmpat pnyangkut baju, jam dinding, soket/xtension @ etc.
Stayed 3 nights in Apr 2019