Exterior

Reviews of La Boss Hotel

3.5 out of 5
La Boss Hotel
3, Jalan Melaka Raya 4, Taman Melaka Raya, Malacca City, Malacca

Reviews

6.0
Rating 10 - Excellent. 9 out of 111 reviews" "
Rating 8 - Good. 27 out of 111 reviews" "
Rating 6 - Okay. 34 out of 111 reviews" "
Rating 4 - Poor. 32 out of 111 reviews" "
Rating 2 - Terrible. 9 out of 111 reviews" "

5.8/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

BEE CHOO

Stayed 2 nights in Feb 2024

10/10 Excellent

Edid maszuwin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

how

Towel is dirty and had a bad smell.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
One of the worst hotel I ever stay. The building is old and wear off, obviously there's no maintain at all.
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Its ok and cheap
Stayed 2 nights in Jul 2019

8/10 Good

farah

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Nice place but floor a lil bit dirty.
Stayed 1 night in Jul 2019

8/10 Good

ij

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food accessibility and away from main Mahkota jam area
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Stayed 1 night in May 2019

4/10 Poor

Kim Wei

Disliked: Cleanliness, room comfort
Toilet dirty, others acceptable
Stayed 2 nights in Apr 2019

4/10 Poor

Sy twee Chee

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad conditions of the hotel
The room is dirty fill with dust on the wall and carpet. Toilet with crack tiles. Room 128
Stayed 1 night in Mar 2019
Response from James on 2019/3/18
Dear Guest, We have take note on the issue raised. We are currently looking into the matter seriously and swift action will be taken to ensure the quality of our guests stay.

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the cleanliness was good..and I was pleased with hotel service ...
Stayed 1 night in Feb 2019
Response from James on 2019/2/19
Dear Vincent, Greetings from The La Boss Hotel! It is a delight to know that you had a wonderful time here with us. Your warm comment has definitely inspired and motivated the team to continue on their great efforts. Also, trust that the concerned team members will be personally recognized for their outstanding level of service rendered to you during your visit at La Boss Hotel. Thank you once again for choosing to stay with us and we hope to welcome you back on your next visit to Melaka. Thank you Guest Relations Officer

6/10 Okay

Budi

The room was simple but very spacious and it comes with free bottled water, small fridge and a hair drier. It is near the centre of the city which is convenient. The toiletries provide only body wash, shampoo and shower cap. No tooth brush or toothpaste provided. The toilet is quite clean, the dustbin will be cleared everyday. However the floor carpet was not cleaned everyday. The front desk left with one staff at night, hence it might take sometimes if there is a lot of check in. The adapter can only be purchased if you need one.
Stayed 4 nights in Dec 2018
Response from James on 2019/1/3
Dear Budi, Thanks for your constructive feedbacks. We will take your suggestions and informations shared seriously and better improve our services to make your stay with us more comfortable in the future.

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2018
Response from James on 2018/12/10
Thank you for your kind review. It help to motivate us to push further our limits to provide better hospitality. We hope to serve you again in the near future.

6/10 Okay

Grey, Singapore

Disliked: Cleanliness, property conditions & facilities
Need to improve on cleanliness.
The cleanliness of the room really need to improve, the pillow in the wardrobe, the mat in bathroom, the cups & stirrers like used before. The desk is dirty.
Stayed 1 night in Nov 2018
Response from James on 2018/11/21
Dear Grey, Thanks for reviewing our property. We will be more cautious to make sure our rooms are 100% ready for our guests in the future. We apologize for any inconvenience caused. Thanks again for choosing to stay with us.

8/10 Good

Huong, Kuching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
Stayed 1 night in Nov 2018
Response from Guest Relationship Officer on 2018/11/12
Hi Sharon, Thank you so much for your very nice review. We are glad to hear that you enjoyed your stay with us. We are all looking forward to welcoming you back soon.

8/10 Good

Hazim

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2018
Response from James on 2018/10/1
Hi Hazim, Thank you so much for reviewing our property. We are glad to hear that you enjoyed your stay with us. We are all looking forward to welcoming you back soon. Best regards Guest Relations Officer

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from AC on 2018/9/6
Dear Guest, Greetings from The La Boss Hotel Thank you for sharing your wonderful comments with us following your recent visit. We are absolutely pleased to learn that you were satisfied with the overall service. Your compliments have been passed along to the entire team and we are all very proud that we were able to contribute in making your stay with us an enjoyable one. It is our pleasure to spoil you, and we will continue to do our very best in carrying forward our service principles for the comfort and satisfaction of our guests. We look forward to the pleasure of welcoming you back for another memorable experience in the near future. Warm regards Guest Relations Officer

10/10 Excellent

MohdFaizal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bilik yg sangat selesa...sesuai untuk family..Good
Stayed 1 night in Jul 2018
Response from Guest Relation Officer on 2018/7/25
Hi Faizal, Terima kasih banyak atas pujiannya. Maklum balas anda sangat bererti bagi kami serta mendorong kami untuk terus berupaya mempertahankan dan meningkatkan layanan kami di tingkat terbaik kami. Terima kasih kerana telah memilih untuk tinggal bersama kami, dan kami berharap dapat berjumpa dengan anda lagi pada masa hadapan akan datang. Hormat saya, La Boss Hotel

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018
Response from James on 2018/6/18
Greetings from La Boss Hotel, Thank you so much for your very nice review! We are glad to hear that we made your visit memorable. We are all looking forward to welcoming you back soon. Best regards Guest Relations Officer

4/10 Poor

ima, malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
just like really old hotel
The staff not really friendly and floor at room is oily. Interior design of hotel not really good just like old one.At first u enter the room, you feel like ‘urghhh’. the room price, u can get better room or place to stay.
Stayed 1 night in May 2018
Response from James on 2018/6/18
Greetings from La Boss Hotel, We're so sorry to hear about your unfortunate experience. It was truly not our intention. We will be reviewing the staff which had been attending to you immediately. In regards with the room, we are aware that some of our rooms are in need for some refurbishment. It had been our this year project to upkeep as many rooms as possible to improve all our guests stays experiences with us. We really appreciate your time to provide us such valuable feedback and rest assured your comments have duly been taken into consideration and action is being taken accordingly. Nevertheless, we do regret to hear that your experience with us did not meet your expectations hope we are able to regain your trust in us, and have you as our guest again soon. Best regards Guest Relations Officer

6/10 Okay

Xavier, Melaka

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Close to town area Megamall
overall ok, only unhappy with cash RM2.00 extra charges. should be when make payment all price & charges are included.
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveler

Reasonable Price, Good Location
Reasonable Price, Good Location. Overall an OK stay.
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Reasonable price, comfortable and near to shopping
The hotel is very convenience and in central city areas. The stay is comfortable and happy with the staff that receive us welcoming at the reception counter. Shopping is very convenience as the shopping center is near by.
Stayed 1 night in Feb 2018

6/10 Okay

ric, singapore

Liked: Staff & service
Disliked: Room comfort
Good for family of 3 to 4
Location is ok. There is no wifi coverage for my room and I ended up with some data roaming charges . Insulation is poor as can hear tourist groups coming in late and leaving very early, can't rest well due to these noises. Room is quite spacious but no writing table to work on. Breakfast provided is marginally pass, as selection is not great.
Stayed 2 nights in Feb 2018

6/10 Okay

NOOR DIRAN

Stayed 1 night in Dec 2017

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
No tissues or toothbush though room is spacious even if asking for toilet roll also have to count the number of nights you stayed really terrible!
Stayed 2 nights in Dec 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not trusting online booking
Reservation was done online and confirmation by HOTEL.COM. Upon checking in, hotel did not have my reservation. I have to pay for my stay. HOTEL.COM need to refund my booking.
Stayed 1 night in Aug 2017

4/10 Poor

Mohamad Fazli

Disliked: Room comfort
Bad luck
Very limited car park in hotel area. Need to park car far from hotel behind other building. Incovenience during night after dinner and see sighting feel unsafe to park and walked back to hotel. Room no 351 with problem AC not comfort at all. LCD TV with bad service. Kid's pool very dirty no water circulation and bad odor.
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Good points are only location and staffs.
Car parking is limited. No refrigerator and so on.

2/10 Terrible

Dan K, sin

Disliked: Cleanliness, property conditions & facilities, room comfort
Getting from bad to worst
Becoming more of a budget hotel for Chinese travellers in transit maybe. No proper maintanence of hotel. Room is not clean. This is as worst as it gets for me. Won't book again.

6/10 Okay

Verified traveler

Liked: Cleanliness
The room is clean. only we are quick uneasy because of the air-cond so warm. other wise we feel all ok.

6/10 Okay

Thao

Disliked: Room comfort
Only about location
The hotel locatiob very convenient. it ss easy to walk to shopping mall / actrative area. Hence, quite noisy at night coz hotel next to the night club and coz of the design so everything happen outside ,will sound cloud inside the room. The room quite small, maybe coz we stay with a baby. Breakfast is poor, only basic salad, nasi lemak, sanwuych with butter and 1 kind of noodle only. Bathroom also very small. The most nicest in the hotel is children swimming pool =D If you not concern anything about that,room jst for sleep then it s nice ;)

8/10 Good

Choo

Liked: Cleanliness, staff & service

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
just cheap
dirty

2/10 Terrible

Chang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the worse 3 star hotel I ever stayed. Food for breakfast was lousy. Coffee was not hot. Towels were dirty

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My holiday in Malacca
Location of La Boss is convenient for sightseeing, shopping & reaching eateries. Many places could be reached on foot. Staff was more than willing to switch our room when we found it was little noisy on first night. All rooms are with windows. Area around La Boss & hotel itself is safe.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service and cleaning too bad this time I say back here

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel condition
No towel was provided eventhough i had made a call at first night. Finally got it at 2nd night after made a phone call. The housekeeping was not done. Rubbish was not collected.Room was not so clean and tidy. Not recommended if you have another choice.

4/10 Poor

Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
cheap with a price
the cleanliness and services of hotel is pretty bad. fading carpet and lacking of TV remote, poor air con , poor breakfast spread and don't even had a safe box. i don think i will be returning to this hotel again.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel to stay
The most horrible room i have stayed in. The air-con is leaking. Filthy bathroom and the room stinks. Crawling lizard

6/10 Okay

wui yee

Hotel got small swimming pool for children. Breakfast taste not very good and few little choise. Wifi cannot use although when booking it said include wifi.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Almost 2 hours waiting for check in. The staff not
I arrived at hotel around 2.30 pm and check in time around 2 pm so i expected the room already available because so tiring jammed at Melaka but i have to wait almost 2 hours. Within registration the staff only one person to handle with a long queue and very slow. After the staff said i must to waiting my room, the staff will call me to check in. Around 4 pm i told the receptionist what time i must check in then the staff said the room already available without inform me and i have to queue again. Really bad experience!

8/10 Good

Saliza

Liked: Room comfort
Value for money
Spacious room for family. Hotel staff are friendly and helpful. Near to shopping mall, restaurant and other attraction. The cleanliness of towel need to improve. The sound proof in the room is bit poor, still can hear the noise from the pub opposite the hotel.

4/10 Poor

Michelle, Malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Facilities
The day before I've booked my hotel, I've called the hotel to make sure whether there is swimming pool because my kids love swimming. The staff told me yes, there is a swimming pool. The next day when I reach the hotel, I brought my son to the swimming pool. The staff said that they are currently washing the pool. Ok, then I ask when will it be done? The staff said he doesn't know. The next day I ask the receptionist, she said that the swimming pool is currently being renovate. Totally disappointed.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
* Room stink * Room very dark * Front Desk girl does not seems to be so helpful * Limited parking space

6/10 Okay

matt, sungapore

Liked: Property conditions & facilities
Just nice to travel to town. Nearby
Just alright for a short holiday still ok. The price reasonanbale.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
There is no tv remote control during my stay.

4/10 Poor

Joseph, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give this Hotel a miss.
The hotel room sucks. Supposed to be non smoking room but the smell is so bad.