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Reviews of Klebang Beach Resort

3.5 out of 5
Klebang Beach Resort
92-1, KM 9, Batang Tiga, Tanjung Kling, Malacca City

Reviews

6.6
Rating 10 - Excellent. 4 out of 34 reviews" "
Rating 8 - Good. 13 out of 34 reviews" "
Rating 6 - Okay. 8 out of 34 reviews" "
Rating 4 - Poor. 7 out of 34 reviews" "
Rating 2 - Terrible. 2 out of 34 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

MizzKeyna

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was so terrible. Kuetiaw cooked cold. Only bread and cornflakes as a 2 option to eat. Toilet door was about to fall, got irratated door sound each time we want to close the door. No cupboard! We have to hang our cloth, hanger only give 2! Very terrible! Should not come again! :(
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

6/10 Okay

MIZAN

Liked: Cleanliness, staff & service
FAIR
Fair...can be improved by having mordern facilities...
Stayed 1 night in Sep 2019
Response from Nik on 2019/9/12
Greeting, Thank you for your writes

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
thanks for staft give me number food delivery.. so far so good.. breakfast also good
Stayed 1 night in Sep 2019
Response from Nik on 2019/9/9
Hye good evening, thank you for the stay and review.

4/10 Poor

Verified traveler

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Service not good
Stayed 1 night in Aug 2019
Response from Nik on 2019/8/15
Hye sir/mam thank you for the feedback. may i know which part of services that not good according to you. please indicate, thank you.

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The room facility could be better..
Stayed 1 night in Jul 2019
Response from NIK on 2019/7/8
Hye sir, thank you for the feedback, we will improve our services

6/10 Okay

Tlg, KL

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
noisy environment.
Stayed 1 night in Apr 2019
Response from Nik on 2019/5/3
Hye sir/mam, thank you for your respond, were really sorry to hear it from you, in future if have any complain or other inconvenience issue, feel free to talk with our team or you can do so by contact our front desk staff. thank you. have a nice day. regards, Nik

6/10 Okay

Nurhazwanii

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
nice place & friendly staff, food is average but still acceptable. Overall this place is good and recommended.
Stayed 1 night in Mar 2019
Response from KBR TEAM on 2019/3/4
HYE MISSS HAZWANI, THANK YOU FOR YOUR WRITE, WE TRY TO IMPROVE OUR FOOD SERVICE IN FUTURE, THANK YOU.

10/10 Excellent

FWN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service. Frenly
Stayed 1 night in Nov 2018
Response from KBR TEAM on 2018/11/25
Hye sir/ mam, thank you for the feedback regards, klebang beach resort team

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
klebang hotel
Stayed 1 night in Oct 2018

8/10 Good

Fahizi

Ok for family
Room nice air cond ok Shower not hot even after turn on the heater No closet but have hangers Pool ok kids love it toilets for pool good clean Brwakfast was ok nasi lemak toast kuih fruits not great but satisfied
Stayed 1 night in Aug 2018
Response from KBR TEAM on 2018/9/3
Hye mr fahizi, thank you for kind words and feedback, we try to improve our service for guest in the future, we will discuss with kitchen team regarding about food complain, sorry for inconvenience during your stay at our resort ya mr fahizi, we hope to see you soon in the future, thanks.

6/10 Okay

Verified traveler

just ' satisfactory only '
' not so good '
Stayed 1 night in Jul 2018
Response from KBR TEAM on 2018/8/8
Hye sir/mam, thank you for the feedback.

8/10 Good

Ayesha Binti to A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
Towels and bedsheets could be a lot better to improve quality of stay. Also breakfast experience could have been a lot better if they did away with meal tokens and treated you as guest as opposed to prople on food hand outs. The pools are good but no access to the beach. So its a disappointment going to a beach resort without an actual accessible beach.
Stayed 1 night in Jun 2018
Response from Nik on 2018/6/26
Hye sir/Mam, Thank you for your time and stay at klebang beach resort, in future if you need any help or assistance for exchange to new towel or new bed sheet,you can ask our front desk or housekeeping for help, for menu we served it according in house chef, in future if you have any inquiry you may call us first for any inquiry or assistance. thank you.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Not a good experience except for the breakfast. Pls renovate the hotel. Not worth for the money paid.
Stayed 1 night in Jun 2018
Response from Nik on 2018/6/24
Hye sir/Mam Thank for you for your times and writes, regarding about your feedback for hotel renovation if you have complain about bed sheet or other thing that need to change, you can asked our front office or housekeeping for assistance, and thanks for your kind words for food at our resort, we really appreciate it, we will improve our service in future ya, thank you

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

aishah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel its a family resort...
all customer coming its a family.. we n them really enjoy resort event small but its ok..
Stayed 1 night in Apr 2018
Response from SRH on 2018/5/2
Dear Miss, Thank you for you review.Hopefully you will come back here at Klebang Beach Resort, Melaka with the family again.

8/10 Good

Faiqah, Puchong, Selangor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rate but breakfast is excluded
Before buying i thought the price is include breakfast. Staff at the counter also said it comes with breakfast when I check in and I need to redeemed it before go for breakfast. In the morning, when I want to redeemed the breakfast coupon, the counter said my booking at expedia is for room only. This is really unacceptable.
Stayed 1 night in Apr 2018
Response from Nik on 2018/5/1
Hye miss, regarding about your feedback, for the breakfast we only serve breakfast according to your purchased at expedia, you can double confirm with your reservations on previous date. thank you for the feedback miss faiqah.

4/10 Poor

kujik, kuala lumpur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to cemetery
bad and i dont like it. old furniture and smelly,
Stayed 1 night in Apr 2018
Response from Nik on 2018/4/30
Hye sir, thank your for the feedback, we will improve our service in future. thanks

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Response from Nik on 2018/4/29
Thank you for the feedback

10/10 Excellent

Jidi, Johor Bahru

Liked: Cleanliness, property conditions & facilities, room comfort
Nice place to stay, quite and love the beach music
Really unexpected place because it was hidden by the busy main road traffic and the apartment next to the resort. Finding, this is also good place to stay. Quite hotel, big room and goon cleanliness. Really impress with the housekeeping staff. I will definitely coming back again. My little boy really like swimming in the pool. The swimming pool also very clean. No smell like some other old hotel in Klebang area.
Stayed 1 night in Apr 2018
Response from Nik on 2018/4/15
Hye mr jidi, thank you for the feedback, regarding about our breakfast time, it start from 7.30 onwards till 10.00 am, from monday till sunday, thank you sir for you feedback and credit. thanks.

6/10 Okay

zainab, kuala lumpur

Nice hotel
The hotel is nice, the breakfast has got not much choice but the food taste good. Reception staff are not so friendly. Overall the stay was ok.
Stayed 1 night in Mar 2018
Response from Nik on 2018/3/26
thanks for the feedback

8/10 Good

Amri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018
Response from Nik on 2018/3/26
Thanks for the Feedback

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not nice at all
Very bad experience, room are smelly and there is no beach!!
Stayed 1 night in Dec 2017
Response from Nik on 2018/1/18
hye sir/mam, Sorry for the bad experience during your stay at the resort, we will try to improve our service for the future. and regarding about beach, we already mention towards all out guests that is a reclaim beach and there's no beach on the backyard, for the future question and inquiry feel free to contact us back. thanks.

8/10 Good

Ahmad

Liked: Cleanliness, room comfort
An experienced I'll never forget...
Overall OK.. But, during checkout time, when I want to take a bath. Unfortunately, there's no water supply, I inform front desk, but, the water supply has not resume back. I can't wait any longer, I've to check without refreshing myself. The last issue is I left my wallet at the premises, I only realised it when reach Singapore the next it's it's was missing, contact the staff there... They haven't come back to me yet....
Stayed 1 night in Dec 2017
Greetings, Hye, Mr Ahmad Jantan, we would like to apologize for the issue during your stay at klebang beach resort, we do had a maintenance issue during your stay, due to our water tank need to fix it. and about your wallet we try to check thru cctv and we will let you know as soon as possible. Thanks Nik

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice experience @ KB Resort
The hotel was good with suitable price. The swimming pool was great and we have great moment that we spent together.
Stayed 1 night in Dec 2017
Response from nik on 2017/12/18
Tq for the feedback

8/10 Good

LY, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice stay. Nice view from room. Overall good. Thank you.
Stayed 1 night in Dec 2017
Response from Nik on 2017/12/18
Tq for the feedback

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Good ambient and breakfast. Kids loves the pool. Good place makan2 surroundings. Rooms a bit old condition. Leaking aircond and water shower tap pulled out. Thats is funny and illogical.
Stayed 1 night in Dec 2017
thanks for the review.

8/10 Good

epin, kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peacefull
friendly welcome. simple and comfortable amenities. for mosque mosque near just next to the hotel. places to eat can be convenient and not far from the hotel. wide sea views from the pool. comfortable and safe
Stayed 1 night in Dec 2017
Response from nik on 2017/12/7
thanks for the respond

8/10 Good

Suliza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Nurul halimahtun

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Menunggu lama untuk check in
waktu check in dalam web tulis 24jam tapi bila tiba hotel penyambut tetamu beritahu pkul 2pm bru bleh check in. terpaksa mnunggu lama untuk check in.sarapan sedap,blik ok cuma TV siaran TIDAK berapa Jelas.
Stayed 1 night in Feb 2018
Response from Nik on 2018/2/8
Hye Cik nurul, terima kasih kerana memilih klebang beach resort sebagai destinasi istirehat cik, untuk makluman cik waktu check in kami bermula dari pukul 3:00 pm dan keatas dan waktu check out 12:00 pm hari berikutnya, sekiranya kami mempunyai bilik yang kosong sahaja kami membenarkan check in awal, dan untuk siaran tv, sekiranya mempunyai masalah siaran tidak jelas dan sebagainya cik boleh memaklumkan kepada pihak penyambut tetamu atau juruteknik kami. di masa akan datang sekiranya cik ada sebrang soalan boleh terus usulkan kepada pihak kami, terima kasih.

10/10 Excellent

azrul, selangor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok best meyenangkan. Saya akan kembali lagi ke resort ini. Saya akan buat famly day pada masa akan datang
Stayed 1 night in Dec 2017
Response from Nik on 2017/12/21
Terima kasih ya cik