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Reviews of Coffea Garden Cafe & Stay

3 out of 5
Coffea Garden Cafe & Stay
108, 108A & 108B, Jalan Merdeka, Taman Melaka Raya, Malacca City

Reviews

6.0
Rating 10 - Excellent. 0 out of 10 reviews" "
Rating 8 - Good. 5 out of 10 reviews" "
Rating 6 - Okay. 2 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 2 out of 10 reviews" "

7.6/10

Cleanliness

6.4/10

Staff & service

2.0/10

Amenities

6.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

4/10 Poor

Kimmi

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We arrived late around 7.45pm due to traffic jam but there was no one to let us in, the kind chap from the restaurant downstairs contacted the owner and let us in. The water heater was not working, we showered with cold water🙄 We couldn't boil water to make a coffee because the power points at the sink counter were not working😔 The only thing good was the location. Please upgrade your amenities.

2/10 Terrible

Verified traveler

Liked: Staff & service
Frightening experience.
Please beware. As I knew I would arrive late due to heavy jam. Called the hotel number at 8pm. No response. Called hotel.com to assist , similarly no response from hotel. Arrived late and no reception staff. No contact number left on entrance. No way to check in.. only very fortunate that a guy passed by who knows staff contact . Despite the Staff came immediately and are very friendly and helpful , but it is not acceptable that the owner of the hotel does not provide any staff in hotel not even leave any contact on the door for the guests. Noticed the guests were seen stranded outside and desperate in similar situation. Hotel.com please check it out personally.
Stayed 2 nights in Oct 2019

2/10 Terrible

Tamilarasi

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Annie

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Too few amenities
Good location and nice design. But very limited amenities, no coffee/tea, only 1 towel, 2 glasses. Not worth for the money for a family room.
Stayed 1 night in Oct 2019

6/10 Okay

siti raidah

i paid for myr 219 per night for tripple executive room , but there is no soap , no shampoo , no water boiler. only 1 towel for 3 person use ? . im very dissapointed for this . the location very strategic near to dataran pahlawan , . room is nice.
Stayed 1 night in Nov 2018

8/10 Good

Max, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location.
The hotel is located at good area where tour bus drop off pick up point / nice thai massage parlor / shopping mall / attractions / Jonker Walk are just 5 - 10 mins away. The 1 star that I retain is due to room is not sound proof / no wifi signal in my room / there are no staff at the lobby after night hours.
Stayed 2 nights in Oct 2018
Response from Melvin Quah on 2018/11/24
Dear Max, We apologise for the dissatisfaction you had pertaining to the noise from nearby rooms but please be informed that this is not common for us to hear from guests. Nevertheless, we will check the room you stayed in and if needed, try to reduce possible noice interference towards that room. We hope that you’ll give us another opportunity to regain your trust in us. Thank you!

8/10 Good

Brice

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Melvin Quah on 2018/9/4
Thank you!

8/10 Good

Tay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018
Response from melvin on 2018/4/2
thanks for your review

8/10 Good

amirul, selangor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Comfortable with this hotel and the price not expensive..its near dataran pahlawan
Stayed 1 night in Jan 2018
Response from MQ on 2018/2/7
Thank you for your kind comments, Amirul!

8/10 Good

Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Accomodation
Hotel stay is well located within lots of good restaurants, and very close to main shopping centres. Lots of massage parlours along the stretch of road that makes it very accessible for tourists.
Stayed 3 nights in Dec 2017
Response from Melvin on 2018/1/11
Thank you for your comments. We look forward to your return.