「Poor Service for Reception Manager TYLER– voco Sandpiper All-Inclusive Resort (IHG)
My experience at voco Sandpiper All-Inclusive Resort was significantly impacted by a serious service failure at the reception level.
At the time of check-in, I was explicitly approved by an assistant manager - Mckenzie- after Olivia completed the checkin process after 45min waiting time- that parking fees would be complimentary and therefore were not presented, signed, or authorized by me at any point. This was a...
「Poor Service for Reception Manager TYLER– voco Sandpiper All-Inclusive Resort (IHG)
My experience at voco Sandpiper All-Inclusive Resort was significantly impacted by a serious service failure at the reception level.
At the time of check-in, I was explicitly approved by an assistant manager - Mckenzie- after Olivia completed the checkin process after 45min waiting time- that parking fees would be complimentary and therefore were not presented, signed, or authorized by me at any point. This was a...
Yanelys