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Reviews of Citihub Hotel @Jagoan – Magelang

2.5 out of 5
Citihub Hotel @Jagoan – Magelang
Jl. Gatot Subroto No. 260, Magelang, Central Java

Reviews

7.2

Good

Rating 10 - Excellent. 1 out of 15 reviews" "
Rating 8 - Good. 7 out of 15 reviews" "
Rating 6 - Okay. 7 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Siek Mee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is the best. Not many restaurants around but there is room service. Hot water is not always on. Air conditions is not as cold in some rooms. Staff is very kind.
Stayed 1 night in Oct 2023

6/10 Okay

Tony

Liked: Cleanliness, staff & service, room comfort
Cold shower
Water heater is not working. Despite request, it wasn’t rectified. Only one towel issued for a couple. Additional would is chargeable which I find it amazing
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2020

6/10 Okay

Patricia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
dusty bedroom n sheets
Bedsheets were dusty, causing my allergic reaction to dust. the water heater takes approx 5mins to heat up. otherwise room size was OK quite spacious
Stayed 1 night in Mar 2020

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with great budget price
Real nice hotel for the price. Recommended for traveller
Stayed 1 night in Jun 2017
Dear Daniel Thank you very much for your stars. We are happy to know that you are happy with our services. Looking forward for your next stay. Thank you

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Sendi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Cukup baik
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Cukup baik
Stayed 2 nights in Nov 2019

8/10 Good

Yonghwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비갑
Stayed 1 night in Aug 2018
Response from Stephen T Hartono on 2018/9/10
Dear honorable guest, Thank you very much for your feedback. We hope that you have pleasant experience while staying at our hotel.

6/10 Okay

Yoyo, Kudus

Liked: Cleanliness, room comfort
Budget hotel
Kondisi kamar cukup baik. Hanya pancaran air di kamar mandi tidak stabil. Gantungan baju blm tersedia sehingga bingung mau gantung baju saat mandi.
Stayed 1 night in Jun 2017

6/10 Okay

Erwin

Liked: Cleanliness, property conditions & facilities
Layanan Taruh Deposit Uang Yang Kurang Pas
Masih agak mengganjal tentang uang deposit 200 ribu...padahal di ruang kamar hotelnya tidak disediakan apa2. Tidak ada kulkas beserta makanan dan minumannya. Jadi deposit itu untuk apa? Buat hotel yg katanya bintang 3 sih blom perlu ada deposit seperti itu lah.
Dear Bapak Erwin, Terima kasih atas review yang bapak berikan. Deposit kamar adalah hal yang umum diberlakukan dibanyak hotel dan bahkan pada umum nya besaran deposit adalah sebesar biaya sewa kamar per malam. Tujuan ada nya deposit kamar bukan hanya sekedar sebagai jaminan apabila ada konsumsi makanan dan minuman didalam kamar, tetapi juga untuk hal-hal yang lain. Salah satu tujuan yang paling kelihatan sederhana, tetapi sebenar nya banyak membantu para tamu juga adalah dengan ada nya deposit kamar, tamu biasanya akan datang ke front office untuk proses pengembalian deposit, dan bersamaan dengan itu pihak front office akan memeriksa kembali kamar tamu, mungkin ada barang yang tertinggal didalam kamar. Dengan demikian tamu tidak akan kehilangan waktu hanya untuk sekedar mengambil kembali barang-barang yang tertinggal. Demikian sekira nya penjelasan kami mengenai ada nya deposit kamar yang nilai nya juga telah kami sesuaikan hanya sebesar Rp. 200.000 per kamar, dibawah harga sewa kamar untuk 1 malam. Terima kasih.

8/10 Good

Hiro, 関西

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
海外ビニネス 見学コースの中間点
見学コースの中間点としては、非常に便利が良かったと思います。 ジョク・ジャカルタ、スマラン、Temanggungと飛び回るには、マゲランが丁度 中間点くらいに位置していて、便利が良かったと思います。
Response from Stephen T Hartono on 2017/5/24
Dear Mr Hiro, Thank you very much for your review. We are waiting for your next visit.

6/10 Okay

Ferry

Liked: Cleanliness, property conditions & facilities, room comfort
hotel yg nyaman untuk istirahat
Hotel nyaman untuk istirahat Sayang tidak ada bellboy yg membantu untuk membawakan barang ke kamar Lebih cocok untuk single traveler dengan light baggage
Dear Bapak Ferry Terima kasih atas review Bapak terhadap hotel kami. Kami mohon maaf apabila pada saat bapak menginap di hotel kami, staff kami kurang memberikan bantuan dalam membawakan barang ke kamar bapak. Kami akan mereview lagi prosedur penyambutan tamu dan apabila dilain waktu Bapak membutuhkan bantuan, silahkan hubungi staff kami, kami akan memberikan bantuan sebaik mungkin. Sekali lagi kami mohon maaf dan terima kasih.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Response from General Manager on 2016/9/15
Thank you for your rating. We would be very happy if you can tell what improvement we had to do to get 5 stars rating from you. We are pleased and hope to serve you again on many occasions in the future. Thank you Citihub Hotel @Gejayan