Skip to main content

Sercotel Hotel Pozuelo

3.5 star property
Sercotel Hotel Pozuelo offers a sophisticated setting to savor local flavors with amenities designed for comfort and convenience.

Choose dates to view prices

Guests can enjoy a relaxing coffee at the hotel's café or sample regional cuisine at Filarmonia Restaurant. The property provides practical amenities including WiFi, front-desk safe, and luggage storage, plus wedding services for those planning special occasions.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
The current price is NT$3,140
NT$3,454 total
includes taxes & fees
Mar 22 - Mar 23

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Twin Room

Premium bedding, minibar, in-room safe, desk

Classic Twin Room

Highlights

Air conditioning
Heating
Full-sized refrigerator/freezer
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Minibar
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Air conditioning
Heating
Full-sized refrigerator/freezer
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Minibar
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, desk

Superior Double Room

Highlights

Air conditioning
Heating
Full-sized refrigerator/freezer
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Minibar
  • Sleeps 2
  • 1 Double Bed

You may also like

Ad
Daily buffet breakfast (EUR 15 per person)

Spark By Hilton Madrid Alcala

San Blas-Canillejas
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 112 reviews
The price is NT$2,796
NT$3,076 total
includes taxes & fees
Mar 29 - Mar 30
Spark By Hilton Madrid Alcala
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Pozuelo de Alarcon is home to Sercotel Hotel Pozuelo. Royal Palace of Madrid and Puerta de Alcalá are notable landmarks, and some of the area's popular attractions include Madrid Zoo Aquarium and Museo Nacional Centro de Arte Reina Sofía. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Pozuelo de Alarcon travel guide
Map
Camino de las Huertas-Edificio 5, 2, Pozuelo de Alarcon, Community of Madrid, 28223

What's nearby

  • Fuente de la Salud
    10 min walk - 0.9 km
  • Parque canino Cerro de los Perdigones - 2
    16 min walk - 1.4 km
  • ESIC University
    17 min walk - 1.5 km
  • Francisco de Vitoria University
    19 min walk - 1.6 km
  • La Finca Business Park
    5 min drive - 2.9 km

Getting around

  • Pozuelo Station
    3 min drive
  • Belgica Station
    17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    26 min drive

Restaurants

  • NEPO
    19 min walk
  • Taberna de Los Poetas
    12 min walk
  • La Cocina de Cecilia
    15 min walk
  • La Aurora
    6 min walk
  • Zurito
    13 min walk

About this property

Sercotel Hotel Pozuelo

Property highlights
A coffee shop/cafe, a bar, and a business center are just a few of the amenities provided at Sercotel Hotel Pozuelo. The on-site local cuisine restaurant, GODERE RESTAURANTE, offers breakfast and lunch. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and multilingual staff
  • Luggage storage, smoke-free premises, and a front-desk safe
  • Wedding services, 4 meeting rooms, and a banquet hall
Room features
All guestrooms at Sercotel Hotel Pozuelo have comforts such as premium bedding and laptop-compatible safes, in addition to amenities like free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Full-sized refrigerators/freezers, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Lobby
Exe Pozuelo
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 292 reviews
The price is NT$2,492
NT$2,742 total
includes taxes & fees
Apr 5 - Apr 6
Exe Pozuelo
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 12 per day)
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe-Bar
  • GODERE RESTAURANTE

Family friendly

  • In-room full-sized refrigerator/freezer
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,422 square feet of conference space
  • 4 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Full-sized refrigerator/freezer
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Self parking fee: EUR 12 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Pozuelo
Hotel Pozuelo Pozuelo De Alarcon
Pozuelo Pozuelo De Alarcon
Pozuelo
Pozuelo
Hotel Pozuelo
Sercotel Hotel Pozuelo Hotel
Sercotel Hotel Pozuelo Pozuelo de Alarcon
Sercotel Hotel Pozuelo Hotel Pozuelo de Alarcon

Frequently asked questions

Is Sercotel Hotel Pozuelo pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Sercotel Hotel Pozuelo?

As of 2026/3/15, prices found for a 1-night stay for 2 adults at Sercotel Hotel Pozuelo on 2026/3/22 start from NT$3,140, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 12 per day. Limited spots are available.

What time is check-in at Sercotel Hotel Pozuelo?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sercotel Hotel Pozuelo?

Check-out is at noon.

Where is Sercotel Hotel Pozuelo located?

Situated in Pozuelo de Alarcon, this hotel is 2.6 mi (4.1 km) from University Hospital HM Montepríncipe and 3.1 mi (5 km) from Hospital Sanitas La Zarzuela. Hospital Quiron Madrid and Hospital Universitario Puerta de Hierro are also within 6 mi (10 km). Belgica Station is 17 minutes by foot and Dos Castillas Station is 22 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Sercotel Hotel Pozuelo Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 109 out of 150 reviews
Rating 8 - Good. 30 out of 150 reviews
Rating 6 - Okay. 11 out of 150 reviews
Rating 4 - Poor. 0 out of 150 reviews
Rating 2 - Terrible. 0 out of 150 reviews

Reviews

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The serving staff was very friendly
Stayed 4 nights in Oct 2025

10/10 Excellent

ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay there! Also staff is super friendly! Recommended!
Stayed 1 night in Jul 2024

8/10 Good

ALTAF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice, helpful and friendly
Stayed 3 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful little hotel that we discovered by mistake due to re-planning. Staff were very attentive. Will be back.
Stayed 8 nights in Jun 2024

10/10 Excellent

Rubén

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for business. I was early for check-in, not only did I get the room, but I was given an upgrade! The room was spacious, the bed super confortable, the minibar very well stocked, good shower and stuff. The breakfast was great! And I also had dinner at their restaurant and it was pretty good too. There are at least 4 restaurants that looked great walking distance.
Stayed 1 night in Nov 2024

8/10 Good

Bernadette

Liked: Staff & service, property conditions & facilities
The staff was really nice and helpful. The breakfast was nice but I think a bit overpriced for what you get. The biggest flaw was the cleaning service, they told me they could only change the blankets every 4 days and there was always a pretext when I ask them to clean the floor or the room properly. it was a nice room and again the staff was really nice.
Stayed 7 nights in Jul 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hidden gem

A nice and clean hotel with warm friendly staff. There was a shop near by, plus the bus was easy to get used to. It made for a great trip as we commuted into the city. The area felt safe and clean with no problems. I travelled with my 14 year old nephew who loved everything about the hotel. Easy transport. Shop and a couple of restaurants near by. You have to travel about 20/30 minutes into the main area, but it was easy, frequent, safe and unique.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff were helpful, friendly & courteous. Excellent breakfast. Very child friendly. Will go back
Stayed 3 nights in Feb 2026

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, restaurant good
Stayed 1 night in Feb 2026

10/10 Excellent

Hakan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, family friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Clean and well appointed rooms. Good breakfast.
Stayed 2 nights in Sep 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 2 nights in Jan 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean modern and spacious. Staff was friendly.
Stayed 3 nights in Aug 2025

8/10 Good

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms, nice staff, and in a quiet neighborhood only about 15/20 minutes from major parts in the city center. Only thing that could be better is more food options in or around the hotel in the evenings
Stayed 3 nights in Apr 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Personal were very friendly tks.
Stayed 3 nights in Jul 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient hotel near ESIC
Stayed 7 nights in Jun 2023

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient
Stayed 5 nights in May 2024

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

A particular thank you to Silvia,Natalia and Iratxe on the front desk for their outstanding customer service and particularly to me during my stay. Absolute ambassadors to this amazing hotel that’s well situated and excellent value for money.Immaculate rooms and sensational breakfast to suits all tastes.i thoroughly recommend this place to all travellers and once again my gratitude to the ladies above who made my stay extra special Oh a well deserved mention to Oscar in the restaurant who was also exemplary and so refreshing to meet lovely people who smile and care about their customers. Congratulations Spencer Jones
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 7 nights in Apr 2023

10/10 Excellent

Edicer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a perfect stay. Nothing to complain about except the hote weather in Spain. But everything is amazing including the hotel staff.
Hotel Facade
Stayed 3 nights in Aug 2022

10/10 Excellent

Barinderjit

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, but don't bother about full board. It's limited to 2 dishes at the dinner. Poor.
Stayed 4 nights in May 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice!
Stayed 5 nights in Sep 2024

6/10 Okay

Ramon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Low class Hotel
Stayed 1 night in Oct 2024