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Reviews of One Shot Fortuny 07

4 out of 5
One Shot Fortuny 07
Calle Fortuny 7, Madrid, Madrid

Reviews

9.2

Wonderful

Rating 10 - Excellent. 167 out of 261 reviews" "
Rating 8 - Good. 75 out of 261 reviews" "
Rating 6 - Okay. 12 out of 261 reviews" "
Rating 4 - Poor. 3 out of 261 reviews" "
Rating 2 - Terrible. 4 out of 261 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

eduardo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 6 nights in May 2024

8/10 Good

Hugo, Santo Domingo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precio calidad buena alternativa
Stayed 1 night in May 2024
Response from Raluca Oprean. Front Desk Manager on 2024/5/7
Estimado Hugo, muchas gracias por su comentario y por valorar nuestro establecimiento. Nos alegra saber que han disfrutado de su estancia con nosotros, y que hemos sido capaces de superar las expectativas ofrecidas.Esperamos volver a verles pronto. Un saludo, Raluca Oprean. Front Desk Manager.

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
Great location, comfortable, clean and quiet.
Stayed 1 night in Jan 2024
Response from Raluca Oprean. Front Desk Manager. on 2024/2/16
Dear Fernando, thank you very much for your comment and for valuing our establishment. We are glad to know that you enjoyed your stay with us, and that we were able to exceed your expectations. We hope to see you again soon. Best regards,

10/10 Excellent

juan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 2 nights in Dec 2023

2/10 Terrible

Leonado

Liked: Cleanliness, property conditions & facilities, room comfort
Absurdo que cobren por early check in teniendo hab disponibles. Desinteres por brindar una experiencia para que queden ganas de volver
Stayed 3 nights in Nov 2023
Response from Raluca Oprean. Front Desk Manager. on 2023/11/12
Estimado Leonardo, muchas gracias por su valoración. Lamentamos que la experiencia no haya sabido cumplir con sus expectativas. Tomamos nota de sus comentarios e intentaremos mejorar para poder ofrecer un mejor servicio. Esperamos volver a verles pronto. Un saludo.

10/10 Excellent

Victoria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
/
Stayed 2 nights in Oct 2023
Response from Raluca Oprean. Front Desk Manager. on 2023/11/12
Estimada Victoria, gracias por su valoración esperamos volver a verla pronto.

8/10 Good

Maka

Liked: Staff & service
Bathrooms need update. Showers are pretty old and I had problem with hot water.
Stayed 2 nights in Oct 2023
Response from Raluca Oprean. Front Desk Manager. on 2023/10/14
thank you very much for your comment and for valuing our establishment.We are sorry to hear that the experience did not meet your expectations. We take note of your comments and will try to improve in order to provide a better service. We hope to see you again soon. Best regards,

8/10 Good

Melissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel/amenities look as pictured, it was comfortable. The neighborhood really is super quiet. Their restaurant is fantastic.
Stayed 2 nights in Oct 2023
Response from Raluca Oprean. Front Desk Manager. on 2023/11/12
Dear Melissa, thank you very much for your comment and for valuing our establishment. We are glad to know that you enjoyed your stay with us, and that we were able to exceed your expectations. The hotel is just a few meters from the Plaza de Colon. 4-star boutique hotel located in one of the most exclusive areas of Madrid, next to the Paseo de la Castellana. In addition to a very helpful staff that seeks to facilitate the stay to customers and make it perfect and memorable. We hope to see you again soon. Best regards.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2023
Response from Claudia Zamboni - Front Desk Manager on 2023/10/5
Estimado huésped, Muchas gracias por su reseña!Esperamos volver a darle la bienvenida pronto!Reciba un cordial saludo,

4/10 Poor

Gerardo

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
property well located close to salamanca neighbourhood.
Stayed 1 night in Sep 2023
Response from Claudia Zamboni - Front Desk Manager on 2023/9/24
Dear Gerardo,Thank you for your review.We are sorry if the experience with us was not totally satisfactory. If you could give us more detais, we will appreciate it a lot.Best regards

10/10 Excellent

marlon

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in unbeatable location
Stayed 1 night in Sep 2023
Response from Claudia Zamboni - Front Desk Manager on 2023/9/16
Dear Marlon,Thank you very much for such a great review! We are very glaad to read that everything was perfect during your stay with us.We are looking forwaard to welcoming you again soon!Best regards,

8/10 Good

Marlon

Stayed 2 nights in Sep 2023
Response from Claudia Zamboni - Front Desk Manager on 2023/9/16
Dear Marlon,Thank you very much for your review! We are glad to read that you enjoyed your stay with us.We are looking forward to welcoming you again soon!Best regards,

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicacion es excelente, estas en medio de todo en una calle tranquila y segura. El cuarto amplio, interior entonces algo oscuro, la presión de la regadera muy bien,'dificil regular temperatura. Pequeños detalles de limpieza, nqda grave.
Stayed 1 night in Aug 2023
Response from Claudia Zamboni - Front Desk Manager on 2023/8/22
Estimado Santiago, Muchísimas gracias por su reseña! Nos ayuda mucho a mejorar día a día. Nos complace mucho leer que todo fue perfecto durante su estancia, destacando sobre todo la ubicación excelente! Esperamos volver a darle la bienvenida muy pronto!Reciba un cordial saludo,

8/10 Good

Ali

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish hotel...BUT beware of some of the rooms!
Really pretty stylish sexy hotel BUT beware of the pokey standard rooms. They are so small that one switch of the AC means you’ll be blown on all night (which causes dry mouth and dehydration even on the lightest timed setting). Also the hotel appears to have a problem with hot water regulation. You can go from a Luke warm shower to a boiling kettle temperature without notice. It seems like the higher floor you are going on the worse it is. To be fair they acknowledged the issue and rectified it after bringing it up.
Stayed 2 nights in Aug 2023
Response from Claudia Zamboni - Front Desk Manager on 2023/8/15
Dear Ali,Thank you for your review! It helps us to improve our service day by day. We are glad to read that you enjoyed your stay with us and found the hotel nice, pretty and stylish. About the AC, we can't understand the issue you are telling, if you could give us more details that will be much appreciated. About the hot water, we figured out that there were some issues with that but, as soon as we aknowledged it, we solved the problem immediately as you said. It was a pleasure welcoming you and we hope to see you soon! Best regards,

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Claudia Zamboni - Front Desk Manager on 2023/7/15
Estimado Jose,Muchas gracias por su valoración. Esperamos volver a recibirle pronto! Un cordial saludo

6/10 Okay

Nicholas, Headley Doewn

Traveled with partner
Liked: Cleanliness, staff & service
The hotel was in a great location, however breakfast was very disappointing, lovely staff and lovely decor, but there is no buffet and you order off a very limited plastic menu with small portions. It would also be great to have some coffee making facilities in the room. Also we were very surprised that there was no bar at the hotel.
Stayed 4 nights in May 2023
Response from Claudia Zamboni - Front Desk Manager on 2023/6/4
Dear Nicholas,Thank you very much for your review! For us is very important to know our guests' experiences and helps us to improve our service.We are glad to know that you enjoyed your stay, especially for the location. About the breakfast, we are really sorry to read that it didn't cover your expectations. We are providing a full breakfast menu with beverages, and freshly baked pastries to choose, as well as recently cooked toasts or eggs by order. On the other hand, our bar is opened for a drink from monday to friday until 5pm, and on weekends and holidays only for breakfast until 11am. However, we take note of your suggestions and will work on it. Best regards,

8/10 Good

Jason, San Francisco

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice little hotel with good design, great location out of the busy areas but close enough to walk to, and great breakfast (if you want breakfast, get it here—options are relatively slim in Madrid). The restaurant staff were wonderful.
Stayed 5 nights in May 2023
Response from Claudia Zamboni - Front Desk Manager on 2023/5/29
Dear Jason,Thank you very much for your review! We are very pleased to read that you enjoyed your stay with us, especially the breakfast. We are looking forward to welcoming you again soon!Best regards,

10/10 Excellent

Eduardo, Sunrise

Stayed 2 nights in Apr 2023
Response from Claudia Zamboni - Front Desk Manager on 2023/5/2
Estimado Eduardo,Muchísimas gracias por su valoración! Nos complace mucho saber que todo fue perfecto durante su estancia en One Shot Fortuny 07 y esperamos volver a verle muy pronto!Un cordial saludo,

10/10 Excellent

Jihee

Stayed 3 nights in Feb 2023
Response from Víctor Hernando - Front Desk Manager on 2023/3/8
Muchas gracias por su excelente valoración, esperamos recibirle de nuevo con nosotros.

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the fact that we were given twin beds and the hair dryer wasn’t working, it was a LOVELY hotel, right in the place where you want to be in Madrid. Staff was very nice and they serve the best croissants I’ve had in my life.
Stayed 3 nights in Jan 2023
Response from Víctor Hernando - Front Desk Manager on 2023/1/24
Dear Maria,Thank you very much for your review! It helps us to improve day by day.We are very glad to read that almost everything was very good during your stay with us. Especially with our staff and our breakfast.We are looking forward to welcoming you again very soon at One Shot Fortuny 07.Best regards,

8/10 Good

Korey

Traveled with partner
Liked: Cleanliness, staff & service
Hotel was fine and a decent option but the room was oddly laid out and cramped and the room condition was so-so (shower knob fell off in our hand and a lot of chips in paint and tile). A more upscale, residential area so not the best for tourists.
Response from Víctor Hernando - Front Desk Manager on 2023/1/8
Dear Korey,Thank you for your time and words. We have already annotated all your comments and we are working on it, to improve our service and achieve the satisfaction of all our guests. Best regards,

10/10 Excellent

sofia

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Víctor Hernando - Front Desk Manager on 2022/11/27
Thanks a lot for your review, hope to see you soon again.

2/10 Terrible

Raul

Stayed 2 nights in Sep 2022

8/10 Good

Darren, Redditch

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more table space in bathroom and bedroom . Ended up with storing wash bags on floor, needed a suitcase ‘holder’ to avoid putting on bed
Stayed 3 nights in Oct 2022
Response from Víctor Hernando - Front Desk Manager on 2022/10/12
Dear Darren, Thank you for your time and words. We have already annotated all your comments and we are working on it, to improve our service and achieve the satisfaction of all our guests. Best regards,

8/10 Good

CHIHARU

Stayed 13 nights in Sep 2022
Response from Víctor Hernando - Front Desk Manager on 2022/10/12
Thanks a lot for your review, hope to see you soon again.

10/10 Excellent

Javier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complains; very well located, big room, beautiful decoration, great breakfasts and very kind staff; I’ll definitely go back
Stayed 5 nights in Aug 2022
Response from Víctor Hernando - Front Desk Manager on 2022/9/15
Thanks a lot for your review, hope to see you soon again.

6/10 Okay

Sonsoles Alvarez

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not worth the price
Stayed 2 nights in Jun 2022
Response from Víctor Hernando - Front Desk Manager on 2022/6/19
Dear Sonsoles, Thank you for your mark! If you wish to give us more details about what we can improve, we will be very thankful. Best regards,

10/10 Excellent

Marcia

Stayed 2 nights in Jun 2022

10/10 Excellent

Atif

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and clean with very friendly staff, the location is excellent situated in a quiet area close to the fashion shops and restaurants, walking distance to metro and museums, will definitely return.
Stayed 4 nights in May 2022
Response from Víctor Hernando - Front Desk Manager on 2022/6/16
Dear Atif, Thank you very much for such a great review! We are very glad to read that everything was perfect during your stay with us, especially the location and staff. It was a pleasure welcoming you and we are looking forward to seeing you again! Best regards,

10/10 Excellent

Shiara

Stayed 2 nights in Mar 2022

10/10 Excellent

Ana, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in an awesome location with superb customer service.
Stayed 2 nights in Jan 2022
Response from Claudia Zamboni - Front Desk Manager on 2022/1/15
Dear Ana, Thank you very much for such a great review! We are very glad to know that everythign was perfect during your stay with us. We are looking forward to welcoming you again soon! Best regards,

8/10 Good

Hunab

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Claudia Zamboni - Front Desk Manager on 2022/1/7
Dear Hunab, Thank you for your review! We are glad to read that you enjoyed your stay with us. If you have any suggestion please do not hesitate to contact us. Best regards

10/10 Excellent

Siyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and comfortable. The hotel's location is convenient, near the city centre.
Stayed 7 nights in Dec 2021
Response from Claudia Zamboni - Front Desk Manager on 2022/1/7
Dear Siyu, Thank you for such a great review! We are glad to read that you enjoyed your stay with us and that everything was perfect. We are looking forward to welcoming you again soon. Best regards

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value in the best neighborhood
Great location, beautiful building, spacious room and nice decoration. Great value for this neighborhood which is one of the best in the city. As an only downside, our room on the first floor got very little natural light during the day.
Stayed 4 nights in Dec 2021
Response from Claudia Zamboni - Front Desk Manager on 2021/12/23
Dear guest, Thank you for such a great review! We are glad to read that everyrhing was perfect during your stay with us. We are looking forward to welcoming you again soon! Best regards,

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Claudia Zamboni - Front Desk Manager on 2021/12/23
Dear guest, Thank you for such a great review! We are glad to read that everyrhing was perfect during your stay with us. We are looking forward to welcoming you again soon! Best regards,

10/10 Excellent

Javier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great find, great location, quiet street
Stayed 2 nights in May 2021
Response from Claudia Zamboni - Front Desk Manager on 2021/12/23
Dear guest, Thank you for such a great review! We are glad to read that everyrhing was perfect during your stay with us. We are looking forward to welcoming you again soon! Best regards,

8/10 Good

Alisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a safe part of madrid
The hotel was in the business district of Madrid so the surroundings were very secure and quiet. About a 20/25 minute walk to the centre. The hotel itself was lovely. Very clean and modern. The rooms were a good size and very comfortable. Only downfall was that the walls were very thin and could hear a lot of movement within the hotel, doors were very heavy and banged loudly every time they were shut. There were also no coffee/tea facilities in the room which would have been nice for in the mornings. The walls could have also done with being repainted as there were a few marks/scruffs but other than these few small things, the hotel was lovely and we had a really nice stay.
Stayed 4 nights in Oct 2021

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice but pricey
Stayed for a week. The place is still relatively new, in a quieter part of the neighborhood but still close to things. Service was good, didn’t encounter the coldness that some reviews referenced. However rooms were tiny. Paid for a ‘city view’ room which meant it overlooked another building. Only a fridge - no coffee maker, or any other amenities. Gym was okay with some free weights (barbell), cardio but not much dumbbells. Wifi was fantastic.
Stayed 7 nights in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bathroom
Great shower.
Stayed 3 nights in Aug 2021
Response from Claudia Zamboni - Front Desk Manager on 2021/9/13
Dear Michael, Thank you very much for such a great review! We are very glad to read that everything was perfecti during your stay with us. We are really looking forward to welcoming you again very soon! Best regards,

10/10 Excellent

Muatasim

Stayed 6 nights in Aug 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great location, clean building and rooms. Disappointed by the small room. Should have asked for a queen after noticing they gave me two doubles. Shower in a separate room from sink and toilet. Worst of all, there was no front desk attendant to see in the morning on checkout- there was no sign on the desk saying he/she would be right back. I had issues to bring up and ultimately was unable to do so upon checking out.
Stayed 1 night in Jun 2021
Response from Claudia Zamboni - Front Desk Manager on 2021/7/14
Dear guest, Thank you very much for the time spent leaving us a review! We are glad to read that you enjoyed the location and cleanliness of our hotel. About the type of bed, it is always better to let us know your preferences before your arrival bu anyway, we cannot guarantee a type of bed because it is subject to availability upon arrival. Regarding the front desk staff, we are very sorry for the inconveniences caused. Our reception is 24 hours opened and our staff is always in the hotel. They might leave the reception sometimes in order to help any other guest, but it should be always a short time. Again we apologize the inconveniences caused. If you will give us another chance and stay again with us, we are sure that you will enjoy a better stay. Best regards,

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from Claudia Zamboni - Front Desk Manager on 2021/6/8
Dear guest, Thank you for such a great review! We are very glad to read that everything was perfect during your stay with us. We are looking forward to welcoming you again very soon! Best regards,

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent small hotel in great location in Madrid
Stayed 4 nights in Apr 2021
Response from Claudia Zamboni - Front Desk Manager on 2021/5/3
Dear Richard, Thank you very much for choosing One Shot Fortuny 07 for your stay in Madrid and for the time spent leaving us this wonderful review! We are looking forward to welcomung you again very soon! Best regards,

8/10 Good

Panod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021
Response from Claudia Zamboni - Front Desk Manager on 2021/4/19
Dear Panod, Thank you for your review! We are glad to know that you find the hotel good during your stay. If you have any suggestions, please do not hesitate to contact us. Best regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2021
Response from Claudia Zamboni - Front Desk Manager on 2021/3/18
Estimado huésped, Muchas gracias por su comentario! Nos alegra saber que le gustó el hotel y disfrutó de su estancia con nosotros. Si quisiese facilitarnos cualquier sugerencia para mejorar, le escuchamos! Un cordial saludo,

10/10 Excellent

natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquíle Stay
Stayed 2 nights in Dec 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020
Response from Claudia Zamboni - Front Desk Manager on 2020/12/22
Estimado huésped, Ante todo muchísimas gracias por el tiempo empleado en dejarnos su comentario y compartir su experiencia con nosotros. Siempre nos es muy útil para intentar mejorar el servicio que ofrecemos a nuestros clientes. Nos complace mucho leer que todo le pareció casi perfecto durante su estancia. Si hay algo en lo que podamos mejorar, por favor no dude en hacérnoslo saber. Esperamos de corazón volver a darle la bienvenida muy pronto en One Shot Fortuny 07. Reciba un cordial saludo,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice little hotel, but is not a 4 star hotel.
Stayed 1 night in Mar 2020
Response from Claudia Zamboni - Front Desk Manager on 2020/3/16
Dear guest: Thank you very much for such a great review! We are reallu glad to read hat everything was perfect during your staywith us, and that you enjoyed especially the location. Best regards,

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Rooms are bit small but very modern
Stayed 1 night in Jan 2020
Response from Claudia Zamboni - Front Desk Manager on 2020/2/8
Dear guest, Thank you very much for such a good review! We are very glad to know that your stay with us was quite perfect and that you enjoyed especially the location and design! We are looking forward to welcoming you again soon! Best regards

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff! Extended my stay! Super cute and modern! Very clean and the restaurant in the building also great!
Stayed 5 nights in Dec 2019
Response from Claudia Zamboni - Front Desk Manager on 2020/2/8
Dear guest, Thank you very much for such a good review! We are very glad to know that your stay with us was perfect and that you enjoyed especially the design and restaurant. We are looking forward to welcoming you again soon! Best regards