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JC Rooms Santa Ana

Property class: 3
Madrid's historic center welcomes travelers with easy access to Gran Via and Plaza Mayor, where the city's warmth and vibrant energy unfold at every corner

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JC Rooms Santa Ana offers a charming base in central Madrid. Travelers appreciate practical amenities like in-room WiFi and 24-hour front desk service. The hotel's location is within walking distance of Madrid's iconic Gran Via shopping district and historic Plaza Mayor.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Double Room

A hotel room with a bed, a desk, a chair, a TV, a wall with a cityscape painting, and a window with curtains.

Executive Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Triple Room

A hotel room with two beds, a large cityscape painting on the wall, and patterned curtains.

Executive Triple Room

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Executive Quadruple Room

A room with three beds, purple walls, a large window, and a mural of boats.

Executive Quadruple Room

  • 215 sq ft
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Single Room

A bedroom with a bed, a desk, a chair, a television, and a wardrobe.

Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

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2 restaurants; lunch and dinner served

The Madrid EDITION

Madrid Centro
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
9.4 out of 10, Exceptional, 350 reviews
The price is NT$11,119
NT$12,231 total
includes taxes & fees
Aug 23 - Aug 24
The Madrid EDITION

About the neighborhood

Located in Madrid Centro, a neighborhood in Madrid, JC Rooms Santa Ana is in the entertainment district and near a metro station. Royal Palace of Madrid and Plaza de Cibeles are notable landmarks, and travelers looking to shop may want to visit Gran Via and San Miguel Market. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
Calle Cruz, 8, Madrid, Madrid, 28012

What's nearby

  • A public square with a fountain, surrounded by lush greenery and historic buildings.
    Puerta del Sol
    2 min walk - 0.2 km
  • A large white building with a tower, surrounded by trees and outdoor seating areas.
    Plaza de Santa Ana
    2 min walk - 0.2 km
  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    5 min walk - 0.5 km
  • A statue of a man on horseback in front of a red building with white windows and balconies.
    Plaza Mayor
    6 min walk - 0.6 km
  • A covered market with ornate architecture and a large clock.
    San Miguel Market
    8 min walk - 0.7 km

Getting around

  • Sol Station
    4 min walk
  • Madrid Recoletos Station
    16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    20 min drive

Restaurants

  • Museo del Jamón
    2 min walk
  • Lhardy
    2 min walk
  • La Birra Bar
    2 min walk
  • Casa Toni
    1 min walk
  • Bandida Tapas & Cocktail Bar
    1 min walk

About this property

JC Rooms Santa Ana

  • Hostal near Puerta del Sol
  • A short walk from Gran Via and Plaza Mayor, JC Rooms Santa Ana has plenty to offer. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • A roundtrip airport shuttle (surcharge), luggage storage, and a 24-hour front desk
    • Tour/ticket assistance, a front-desk safe, and smoke-free premises
  • Room features
  • All guestrooms are individually furnished, and boast comforts such as air conditioning, as well as perks like free WiFi and safes.
  • Extra amenities include:
    • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
    • Bathrooms with hydromassage showers and hair dryers
    • 26-inch LCD TVs with DVD players
    • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available
  • 24-hour roundtrip airport shuttle (surcharge)

Family friendly

  • Crib (surcharge)
  • DVD player
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV
  • DVD player

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs (infant beds) are available for EUR 20.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 70 per person (roundtrip)
  • Crib (infant bed) fee: EUR 20.0 per night
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is JC Rooms Santa Ana pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hostal doesn't offer parking.

What time is check-in at JC Rooms Santa Ana?

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM.

What time is check-out at JC Rooms Santa Ana?

Check-out is at noon.

Does JC Rooms Santa Ana provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 70 per person applies.

Where is JC Rooms Santa Ana located?

Located in Madrid Centro, this hostal is within a 5-minute walk of Plaza de Santa Ana and Puerta del Sol. Gran Via and Plaza Mayor are also within 10 minutes. Sol Station and Sevilla Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

JC Rooms Santa Ana Reviews

8.2

Very Good

8.6

Cleanliness

9.2

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 74 out of 224 reviews
Rating 8 - Good. 101 out of 224 reviews
Rating 6 - Okay. 37 out of 224 reviews
Rating 4 - Poor. 7 out of 224 reviews
Rating 2 - Terrible. 5 out of 224 reviews

Reviews

Verified review

10/10 Excellent

Dharmendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, nice and clean apartment, ideally located and rightly priced
Stayed 6 nights in Jul 2024
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great customer service. Very clean. Close to all the main attractions and next to Gran Vía.
Stayed 2 nights in Mar 2024
Verified review

6/10 Okay

LUIS

Liked: Staff & service, amenities
The room is too small, bathroom is too small...tv is too small. Location is excellent
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Central, friendly and clean

All sights, restaurants and shops within walking distance. Very friendly English speaking staff. Room pretty small and some things slightly worn, but we had private bathroom and everything was super clean. Perfect location and great value for money. We would definitely come back. OBS! First floor without elevator, and no place for the noise sensitive - thin walls & windows ;-)
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Claudio

Liked: Cleanliness, property conditions & facilities

Ottima posizione

La struttura si trova in centro, abbiamo visitato la città senza quasi mai prendere alcun mezzo. La nostra camera era adeguata per un viaggio di coppia di 3 giorni, c'era una piccola finestra che dava su una corte interna. Per noi è stata un'ottima soluzione. Forse le camere che danno sulla via risetiranno della movida, ma nel nostro caso abbiamo dormito sonni tranquilli.
Stayed 3 nights in Aug 2024
Verified review

6/10 Okay

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Un sitio casi perfecto excepto por la noche

Todo perfecto excepto durante la noche: fue imposible dormir hasta las 5:00 de la mañana, momento en el que la música de un local cercano dejó de sonar.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vale a pena

Ótima localização, perto dos principais pontos turísticos.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Florencia

Liked: Cleanliness, staff & service, property conditions & facilities
Está muy bien
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Janeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicación, habitación no tan grande pero cómodas, la única pega es que el lavamanos es tan pequeño que es casi imposible de usar, de resto todo muy bien, el personal muy amable, pienso volver
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Luciano

Liked: Cleanliness
L’hotel era vicino al centro👍. Ha una bella doccia👍! Per arrivare in camera, al primo piano, non c’è l’ascensore👎! Di notte si sentivano i rumori, provenienti dall’esterno👎!
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

OMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación, buen lugar para descansar.

Muy buena experiencia en general. El hotel tiene excelente ubicación, los anfitriones amables. Las habitaciones tienen lo suficiente para descansar bien. Se agradece que incluyan una botella de agua de cortesía por usuario, sobre todo en verano. Volvería definitivamente.
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Abdonias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esta muy bien ubicado y la habitación confortable. La pega es que no tiene ascensor
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Guadalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien
Stayed 1 night in Jul 2022
Verified review

8/10 Good

GERSON

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación que podría se un poco ruidosa.
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities
Posizione centrale. Comoda dalle fermate metro sia Sivigli che Sol. Invece deluso di chi effettuava le pulizie. Inziavano alle 7.30 facendo un baccano allucinante.
Stayed 4 nights in Dec 2021
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities, room comfort

Good stay for the money

There was no complimentary water as stated, minute cancellation to another gluten, but the rooms are very good for the price and clean. Private bathrooms. Worth it
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiero volver

Me gusto mucho la habitaciok muy comoda
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

JORGE E.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mi hotel de preferencia en Madrid 100% recomendado

El establecimiento está ubicado dentro de lo que parece ser un edificio de apartamentos, y ocupa toda la primera planta. Al principio puede ser un poco extraño, incluso debes sonar un timbre desde la puerta de acceso para que te abran y accedas al edificio. No obstante el nivel de servicio es de lo mejor, los chicos de la recepción están disponibles las 24 horas y son súper amables desde que te reciben hasta el check-out. Algo que notarás desde el principio es que las habitaciones no tienen números tradicionales, sino nombres de regiones de España. En la habitación tienen un frigobar y todos los días te dejan refrescos y agua de cortesía lo cual se agradece. En cuanto a la ubicación, estarás a unos pasos de todo lo que ocurre en Madrid, en 5 minutos a pie estás en Plaza Mayor, en Gran Vía o en calle Preciados. A unos cuantos pasos encontrarás la Puerta del Sol y en ella la estación del metro Sol desde donde te puedes mover por todo Madrid y acceder a la red de cercanías. Si te agradan las visitas culturales en 15 minutos a pie, llegarás al museo del Prado. He sido huésped de este hotel varias veces, y si debo señalar algo en contra sería que algunas habitaciones son un poco reducidas y te cuesta trabajo moverte en ellas, aunque por otra parte esto es normal en muchas partes de Europa.
Stayed 2 nights in Jan 2020
Verified review

4/10 Poor

Olga

Disliked: Staff & service, property conditions & facilities, room comfort

Картинка и никакого сервиса

При выборе отеля главным было - две отдельные кровати! Заселили в номер и оказалось, что кровать одна и по размеру она 140 см не больше. Долго объяснялись на ресепшене с женщиной и договорились, что завтра нас переселят в номер с отдельными кроватями... Переселили. Но это не последнее разочарование! Когда стали узнавать про завтраки, которые обозначены, как "Предлагается завтрак, который оплачивается в объекте размещения", выяснилось, что их нет вообще ни платно ни как! При этом ни чайника, ни кулера с горячей водой нет. Побегав по ближайшим кафе обнаружили, что кроме кофе и булок ничего нет для завтрака и время работы с 8.00 часов и не ранее! А мы предполагали уже уезжать на экскурсии в это время. Сказать, что разочарованы, это ничего не сказать. Еще на период проживания в этом отеле пришелся мой день рожденье. Может конечно в этом отеле не принято поздравлять, но я с таким столкнулась впервые, везде хоть на словах, хоть не большим комплиментом, не важно что, поздравляли! Было обидно и не приятно... И про чистоту... Хоть и картинка яркая, индивидуальный дизайн, но чистота оставляет желать лучшего! Стены в разводах и грязных пятнах. В ванной гель, мыло и шампунь не подкладывают, как дали по одной штуки на двоих так больше и не подкладывали))). Не советую... И сама не вернусь туда!
Stayed 3 nights in Jan 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
El servicio y la atencion excelentes...lugar accasible ....habitacion comoda . La limpieza de los baños podria ser mejorable es el unico handicap. Por lo demas excelente lugar para descansar .
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfekte Lage im Zentrum und trotzdem ruhig. Für einen Kurzzrip zu empfehlen.
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Fridge in room, stocked each day with free water and cola.
Stayed 4 nights in Dec 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness
Very close to puerta del sol, and clean. Nothing else to recommend.
Stayed 3 nights in Dec 2019
Verified review

2/10 Terrible

Marcud

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First of all a very bas hospitality and attitude from the stuff , they cannot handle anything , my reserved they said hotels canceled it and they want me to pay cash more and put deposit and i didn't get any cancellations or emails to notify me till one hour i stay without fixing a problem , now they put the blame at hotels and i do so because i don't know my money now where has gone and i aid cash so i paid 2 times
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Great rooms but noisy

The room was excellent and service was excellent. Can’t blame the hotel for the noise as this is a tourist area. You can hear the noise of people walking down the hall and the walls are thin. Staff was great and location to everything was very convenient. Everything was walking distance. Would recommend for travel stay but not for business.
Stayed 3 nights in Nov 2019