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Infanta Mercedes

2.0 star property
Madrid's vibrant streets await exploration with guidance from an attentive hotel team, while the on-site restaurant serves up authentic local flavors

Choose dates to view prices

Hotel Infanta Mercedes in central Madrid offers a restaurant, conference facilities, WiFi, complimentary newspapers, and multilingual staff for daily planning. The concierge service is highly praised by visitors for its helpful team.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 7 per person
  • Self parking fee: EUR 16 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is Infanta Mercedes pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 16 per night.

What time is check-in at Infanta Mercedes?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Infanta Mercedes?

Check-out is at noon.

Where is Infanta Mercedes located?

Located in Tetuán, this hotel is within a 10-minute walk of Azca Financial District and Paseo de la Castellana. Bernabéu Stadium and Plaza de Castilla are also within 1 mi (2 km). Tetuan Station is 6 minutes by foot and Estrecho Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.4

Cleanliness

7.4

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 64 out of 189 reviews
Rating 8 - Good. 83 out of 189 reviews
Rating 6 - Okay. 32 out of 189 reviews
Rating 4 - Poor. 5 out of 189 reviews
Rating 2 - Terrible. 5 out of 189 reviews

Reviews

Verified

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel; staff were very pleasant and helpful, and the breakfast buffet was wonderful.
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Hamid

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for my needs, close to subway station and supermarket
Stayed 1 night in Sep 2022
Verified

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities

Buen descanso y mejor desayuno

Llegamos muy tarde al hotel y tiene servicio de recepción 24 horas. Habitaciones grandes, espaciosas, sencillas, sin grandes lujos pero muy funcionales. Tiene nevera pequeña, televisión, escritorio y bañera que agradecimos mucho. Se encuentra bastante limpio. El desayuno es buenísimo, bufet completo y de buena calidad
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Iria

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel muy bien el unico pro esq es apartado pero tienes metro cerca y q solo dan desayuno y el zumo x ejemplo n es narutal. Por lo demas muy muy bien
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O unico problema é que a cama faz muito barulho ao se mexer quando vc esta deitado isso incomoda.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

LAURA

Liked: Cleanliness, staff & service, property conditions & facilities
Está limpio, comodo y bien ubicado
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Juan Carlos

Habitación que da a la calle y no está muy bien aislada para ruidos de exterior. Aspirador baño no funciona.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Sólo nos hospedamos una sola noche ya que estábamos de paso. Hemos descansado muy bien, nada malo que decir
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Larisa

Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó todo,tanto el personal de la recepción,como y la limpieza del habitación 220, Gracias por el esfuerzo de complacer a nosotros. Un saludo. Larisa .
Stayed 1 night in Jun 2023
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Bien comunicado
Stayed 2 nights in May 2023
Verified

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
La habitación algo pequeña. El personal amable y la cama cómoda.
Stayed 1 night in May 2023
Verified

2/10 Terrible

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Me descontaron dinero de mi tarjeta no se cómo ni porque,
Stayed 1 night in May 2023
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Me trataron muy bien y me solucionaron un problema de manera rápida y eficaz
Stayed 1 night in Mar 2023
Verified

8/10 Good

Luis

Liked: Staff & service
Para ser justo por el precio no se puede exigir mucho, las instalaciones se ven que fueron renovadas hace algún tiempo y ya tienen el desgaste del uso y aunque limpien pareciera q no este muy limpio, las camas no muy comodas pero si solo vas a dormir esta bien, el staff muy cordial y servicial, muy buena ubicación
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien. Recepcionista muy amable
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Christian michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo
Stayed 1 night in Feb 2023
Verified

8/10 Good

Byron

Liked: Cleanliness, staff & service, amenities
Me gustó que el hotel esta muy cerca del Paseo de la Castellana y cerca de buenos restaurantes
Verified

10/10 Excellent

genelyn

Liked: Staff & service, property conditions & facilities
que limpia la habitaccion y bano
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien todo
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PUDE REALIZAR COMPRAS VIVERES, FUI A VISITA GUIADA
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Un poco viejo
Stayed 2 nights in Jun 2022
Verified

6/10 Okay

JOSE LUIS

Disliked: Room comfort
Habitacion individual, cama pequeña. La salida del aire acondicionado directo a la cara.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Edgardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal de servicio excelente. Muy buena ubicación. Relación calidad precio muy buena. La única pega es que las paredes parecen de papel y se escuchaban los ronquidos de otras habitaciones.
Stayed 1 night in May 2022
Verified

8/10 Good

Isabel

Liked: Cleanliness, staff & service, room comfort
El hotel fue lo esperado.limpio y discreto
Stayed 2 nights in Mar 2022
Verified

10/10 Excellent

GUSTAVO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value. Great location
Stayed 1 night in Feb 2022