This is the second time I stayed. The complimentary area was no coffee bag and got only one opened teabag in after two days made up the room. No toothbrush, no shower cap etc. This is not reaching hotel standard
vivian
於 2018 年 7 月住了 3 晚
10/10
A very pleasant experience at Hotel Serrano. Spacious clean rooms , great breakfast, nice bar area . Not a flashy or luxury hotel but it is elegant . Excellent location next to Serrano street and many shops and restaurants. Very good value for the price. Highly recommended .
Basel
於 2025 年 6 月住了 3 晚
10/10
Good hotel
gilberto
於 2025 年 7 月住了 1 晚
10/10
Me gusta todo!
Beatriz
於 2025 年 7 月住了 1 晚
8/10
Ryan
於 2025 年 6 月住了 1 晚
8/10
Juan Carlos
於 2025 年 6 月住了 1 晚
10/10
Jorge
於 2025 年 5 月住了 2 晚
10/10
Love the hotel, excellent location.
Emelyn
於 2025 年 6 月住了 4 晚
6/10
Devi
於 2025 年 6 月住了 4 晚
10/10
Has the best location in all Madrid. Only on block from the best street of the city. Very safe and easy to move in taxi. The location is very very amazing. The rooms are renovable and th staff is veey nice.
Antonella
於 2025 年 5 月住了 2 晚
10/10
Elliott
於 2025 年 5 月住了 1 晚
10/10
Jose
於 2025 年 6 月住了 1 晚
10/10
Todo muy bien, muy serviciales
Gisela
於 2025 年 5 月住了 1 晚
10/10
Vashti
於 2025 年 5 月住了 1 晚
10/10
Very nice experience! Location great!!! The staff very kind
Maria del Pilar
於 2025 年 5 月住了 1 晚
8/10
Great hotel. We stayed only one night, but the staff were super friendly and the room very clean
Marian
於 2025 年 5 月住了 1 晚
10/10
Great location to shopping street, very clean. Easy check in process.
Linda
於 2025 年 5 月住了 3 晚
10/10
Excelent!! I will be there again
Maria del Pilar
於 2025 年 5 月住了 1 晚
8/10
the hotel is located in an upscale shopping area but still very quiet in the night, walkable distance to major tourist attractions
Stella
於 2025 年 5 月住了 2 晚
10/10
Me encantó y el desayuno delicioso
IZADORA KARINA
於 2025 年 5 月住了 1 晚
8/10
Chrystina
於 2025 年 4 月住了 2 晚
10/10
Nice hotel perfectly located
Carolina
於 2025 年 4 月住了 3 晚
10/10
Estancia muy agradable. Hotel muy bien situado. Cómodo, limpio y silencioso.
Francisco
於 2025 年 4 月住了 1 晚
10/10
In the city but not in a busy tourist area. Very close to shopping.