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"Kindness is an apt word, but also generous! My jaw dropped in amazement when the clerk at check-in handed me a paper that listed all the free amenities. Staff are extremely accommodating (helped me navigate a phone call, helped me park in lot, checked daily to see if we wanted housekeeping, helped with a laundry issue, and someone is constantly cleaning, in other words housekeeping is perfect! There is a second comforter in cabinet if needed. Abundant breakfast buffet which introduced me to some special items new to me (wood ear,, an apple-like melon, braised greens-possibly sweet potatoe greens?—cooked radish, taro, braised pigs feet with beans which was actually delicious, eggs different ways including scrambled with special pieces of this/that with different flavors, chicken stewed with chestnuts etc..). But snacks!! Taiwanese chips and crackers, coffee, teas,?ICE CREAM x 6 FLAVORS (grape, strawberry, vanilla, chocolate, milk caramel and Valentine fruit). Fabulous, comfortable place that has spoiled other hotels for us now!! Forgot the mention: late night snack available —looked like a buffet—but we were full from dinner so we did not partake (so nice and generous that would make us feel guilty). Very grateful for 3 nights of Kindness’ "

"The hotel is great and relatively clean. But the hotel has shown its age after more than 25 years in operations. Breakfast is really good! There are more variety of foods than I can consume. The service is excellent!"

"Main street outside the entrance is under construction; thus, very confusing to enter the hotel. Swimming poor is closed without advanced notice. Other facilities require Moriott Envoy and other perk programs that do not include hotel.com reservations."

"It has one of the best hot spring in the area. The location is on a place where there isn’t any of restaurants outside of the property. However, if you visit this place you will want to enjoy all the amenities within the property. By the way, all the amenities can still be enjoyed for free after you check out of your room"