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Reviews of 21 Holiday Resort

3 out of 5
21 Holiday Resort
No.7, Ln. 306, Yongle Rd., Luye, Taitung County

Reviews

7.6

Good

Rating 10 - Excellent. 10 out of 45 reviews" "
Rating 8 - Good. 21 out of 45 reviews" "
Rating 6 - Okay. 10 out of 45 reviews" "
Rating 4 - Poor. 1 out of 45 reviews" "
Rating 2 - Terrible. 3 out of 45 reviews" "

7.2/10

Cleanliness

8.2/10

Staff & service

5.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

TSUNG LU

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

FAN CHIEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的住宿體驗
入住前有看到評價說水上星空屋很髒， 本來還很擔心。 在一打開777水上星空屋， 飄來一陣香味外，裡面很乾淨。 出門又有天然花香。 很棒的住宿體驗。 小孩戶外釣魚及休閒室玩的很開心。
Stayed 1 night in Aug 2020

2/10 Terrible

Ace, 新北市

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
五星級的收費，但設施已老舊，缺乏維護，職棒會館離停車場很遠，且地面不平坦，走道也沒雨遮，沒電梯，拿大件行李箱去到二樓房間實在辛苦，整體而言覺得性價比不佳
Stayed 2 nights in Aug 2020

8/10 Good

Chi-Chuan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
離鹿野高台超近，參加熱氣球嘉年華活動的好地方
Stayed 2 nights in Aug 2020

8/10 Good

KUO TUNG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

YU-HSIANG

Traveled with family
Liked: Cleanliness, staff & service, room comfort
環境很不錯，造景優美，有戶外泳池很棒，房間舒適。 但住到的房間剛好是在戶外的浴室廁所，雖然游泳完回房間清洗方便，但晚上用廁所及洗澡有蚊子叮咬問題，不太理想。
Stayed 2 nights in Aug 2020

8/10 Good

YI-JUNG

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
滿滿年代感
硬體設備老舊，設計上比較像摩鐵而非渡假村。照片與實物落差過大。訂價過高。
Stayed 1 night in Aug 2020

8/10 Good

Yihsuan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

LIMIN

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
假的好地方
好玩，小朋友的天堂
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很悠閒的環境 在鹿野高台上
Stayed 1 night in Jul 2020

10/10 Excellent

Julian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

KUAN TSEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
熱氣球嘉年華最佳距離飯店
第一次聽到這間渡假村，原以為是新的渡假村，原來已經有些年代了，但是整理來說環境和服務態度都還不錯，重點是離鹿野高台真的很近，熱氣球展出的月份相當方便。
Stayed 1 night in Jul 2020

8/10 Good

CHU HSUAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
家庭旅遊
還不錯，第二次來
Stayed 1 night in Jun 2020

8/10 Good

Hsin yi

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

may, Ilan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
住水池區,房間乾淨但廁所在房外，不方便，蚊子會飛進。釣魚游泳等游樂設施很多，很好玩，離鹿野高台很近！
Stayed 1 night in Aug 2019

10/10 Excellent

Wei Hsiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Good service and perfect position
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
可以在裏面玩一整天，早餐若能更多花樣會更加分
Stayed 1 night in Jul 2019
Response from carol on 2019/7/30
您好, 謝謝您的意見.

2/10 Terrible

小芳

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
太貴 採光不足 室內燈光不夠明亮
Stayed 2 nights in Jul 2019
Response from caroltsai on 2019/7/23
謝謝您的意見, 會再向公司反應.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
美好的住宿體驗
房間舒適，接待人員服務態度佳，環境清幽
Stayed 1 night in Jul 2019
Response from carol tsai on 2019/7/18
您好, 很高興您有個愉快旅程.期待下次有機會再到台東來渡假.

8/10 Good

CHIEHNING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置距鹿野高台很近，設施也很完善，但硬體設備有點老舊、尚待改善
Stayed 1 night in Jun 2019
Response from caroltsai on 2019/7/23
謝謝您的意見,會再向公司反應.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
有蛇 房間有蟑螂 黑天鵝只有兩隻
Stayed 2 nights in Jun 2019
Response from carol tsai on 2019/6/21
您好, 抱歉!會再加強園區環境及房間消毒.

10/10 Excellent

ShuYuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Carol on 2019/3/5
感謝您喜歡渡假村,期待下次再回來渡假遊玩喔!

6/10 Okay

Rit, 台灣

Liked: Staff & service
入住職棒會館，房間滿大的，有按摩浴缸，可惜乾淨度還需加油，床頭有灰塵、浴室洗手台有水垢，預訂時是雙人房(1大床)，入住後發現是兩張小床併在一起，睡得時候中間會有縫隙，滿失望的。
Stayed 1 night in Aug 2018
Response from carol on 2018/9/3
您好, 謝謝您的意見,會再請房務清潔人員加強房內清潔,房間床型的編排會再請訂房人員留意.抱歉!!

10/10 Excellent

Junxian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from carol on 2018/8/18
歡迎有機會常到台東來渡假~~

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018
Response from carol on 2018/8/18
歡迎有機會常到台東來渡假~~

8/10 Good

John, Taipei

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2018
Response from carol on 2018/8/18
歡迎有機會常到台東來渡假~~

6/10 Okay

Rosa, TW

Liked: Staff & service
Disliked: Cleanliness
等候入住時間40分鐘（15:04抵達-15:44才能安排進房），從房間內的冷氣飛出蟑螂、房間床鋪很沙、休閒空間附近的廁所和淋浴間很生鏽。是拍起來照片好看、草皮大、魚池多的渡假村。
Stayed 1 night in Jul 2018
Response from carol on 2018/8/9
您好, 抱歉!進房時間讓您延誤到了,會再請房務人員加強房間清潔! 以及園區公共區域清潔.

8/10 Good

En Min

Liked: Staff & service
服務人員服務相當好 但有戶外泳池卻沒有溫水，天氣冷無法游泳有點可惜 房間還不錯，但早餐有點簡單
Response from 業務經理 on 2018/4/12
您好, 謝謝您的意見, 早餐的問題會再向公司反映.

10/10 Excellent

YI-MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

8/10 Good

MING CHIEN

Liked: Staff & service, room comfort
CP值算高
感覺中上
Stayed 1 night in Nov 2017

8/10 Good

ChubgHung

Liked: Staff & service, room comfort
可惜基本的硬體設備還蠻優的！
餐廳蒼蠅很多，衛浴間與房間的隔門竟然不見了，真的是不可思議！
Stayed 1 night in Aug 2017

8/10 Good

wei ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

YingYu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

chia hua, 台北

和hotels.com上面看起來的有落差 沒有8500元的價值

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
A bit far away from Luye Gaotai
The room was very comfortable and the view was good. Staff was helpful But if you would like to see the sunrise in Luye Gaotai in summer, you better choose a hostel closer to Gaotai. Otherwise you will have to leave the hotel by taxi before 0430.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
人員的服務態度不錯，房間也比想像的大，還提供免費的腳踏車、釣竿等租借服務，總體而言很滿意。

8/10 Good

Lung Ping

Disliked: Cleanliness
房間並不乾淨,小桌子也很搖晃,使用起來並不舒服... 整體來說,覺得房價太高.

4/10 Poor

PING HUA

Disliked: Property conditions & facilities

6/10 Okay

MING-CHING, 大溪

Disliked: Property conditions & facilities
餐點沒有特色。很普通。照片拍的漂亮。跟實際的有差

8/10 Good

Chun Ya, 台南

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
後山秘境
家庭戶外踏青轉換城鄉生活心情很不錯.但是早餐有點草率.免費給小孩騎乘的四輪腳踏車應該換新了.要不然也修整一下.不要等到出事情了被告上法院會更得不償失.空氣視野都不錯.

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
飯店清潔度
服務員態度良好，我們住水上星空屋，房間有跳蚤，家人手臂被叮十幾個包，希望飯店能改進。

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
靠山
有點不值得，太貴 房間不特別 已經有說明有嬰幼兒卻把房間安排再最後面行理嬰兒該怎麼搬運，路也不平整。