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"The hotel is somewhat deep in the park itself. This is slightly annoying for those with luggage, as you might need to find and wait for the shuttle bus, but it means that it's actually very close to chaoping station, which is where most people begin their hike, and you can always take the train to chaoping station. The property itself is well maintained and clean, and the room are spacious and well equipped. There is a very nice observation deck on the 8th floor with one of the best views of the Alishan sunset (many of the other observation points can be blocked by trees during spring/summer). And as a bonus, you don't have to trek back to your hotel in the dark."

"Beautiful property with kind and accommodating staff."

"An absolutely amazing stay! This resort had it all - pool, onsen, game room, shuttle service, and a fabulous buffet."

"We had a very enjoyable stay. The location was convenient as it's across the street from the boat dock and staff was helpful and friendly. The owner took us out for a sunrise bike tour along the lake and it was the highlight of our trip to Sun Moon Lake. "

"Place was clean and well maintained. Location is inaccessible unless you drive. Breakfast provided was local cuisine with decent options"

"We had a lovely stay at the Lalu. The property is absolutely beautiful and the staff is impeccably service-oriented. It was the perfect place to stay at Sun Moon Lake for respite and taking in the beauty of the area."

"Great experience. Parking was easy right across the street. Very clean and convenient to everything. Breakfast was delicious with plentiful options. The kids enjoyed the arcade room and their tatami room bed. Staff was very helpful and arrived right away to help us with the bed when we requested it. We especially enjoyed the free bikes with children’s seats - it was so easy to bike along the boardwalk right outside, and our sons are already asking to go back. "

"Fantastic location, main restaurant overlooks the lake, limited selection for buffet breakfast. Mattress is very hard, room is spotless though furnishings are a little worn. Very generous with bottled water and shower amenities, but all the disposable plastic also means it isn't eco friendly"

"An ideal base for exploring the area. Close to a bus stop on the highway. Staff are v helpful but do not speak English - just use Google Translate. Good lighting & shower in my double room but no seating."