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Walter au Lac

3.0 star property
Lake views set the scene for a relaxing stay in Lugano, where cultural exploration awaits by day and the attentive staff ensures every need is met

Choose dates to view prices

Walter au Lac offers a peaceful lakeside setting with a full breakfast. Guests love the rooftop terrace for views, and the on-site library for a quiet retreat. Practical amenities include in-room WiFi, dry cleaning/laundry services, and car rentals for exploring the area.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Basic Single Room, Lake View

Premium bedding, down comforters, minibar, in-room safe

Basic Single Room, Lake View

7.8 out of 10
Good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 150 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Lake view

View all photos for Basic Double Room, Lake View

Basic Double Room, Lake View | Premium bedding, down comforters, minibar, in-room safe

Basic Double Room, Lake View

8.6 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Lake view

View all photos for Executive Double Room, Balcony

Executive Double Room, Balcony | Premium bedding, down comforters, minibar, in-room safe

Executive Double Room, Balcony

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Lake view

View all photos for Single Room, Balcony, Lake View

Premium bedding, down comforters, minibar, in-room safe

Single Room, Balcony, Lake View

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 150 sq ft
  • Sleeps 1
  • 1 Large Twin Bed
  • Lake view

View all photos for Junior Suite, 2 Bedrooms, Connecting Rooms, Lake View

Junior Suite, 2 Bedrooms, Connecting Rooms, Lake View | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 2 Bedrooms, Connecting Rooms, Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
  • 431 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds
  • Lake view

View all photos for Premium Room, Balcony, Lake View

Premium bedding, down comforters, minibar, in-room safe

Premium Room, Balcony, Lake View

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Lake view

View all photos for Premium Room, Lake View

Premium bedding, down comforters, minibar, in-room safe

Premium Room, Lake View

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Lake view

View all photos for Family Triple Room, 2 Bedrooms, Connecting Rooms, Lake View

Premium bedding, down comforters, minibar, in-room safe

Family Triple Room, 2 Bedrooms, Connecting Rooms, Lake View

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 377 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed
  • Lake view

View all photos for Apartment, 2 Bedrooms, Balcony

Apartment, 2 Bedrooms, Balcony | Premium bedding, down comforters, minibar, in-room safe

Apartment, 2 Bedrooms, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 323 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 2 Large Twin Beds
  • Lake view

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About the neighborhood

Located in Lugano City-Centre, a neighborhood in Lugano, Walter au Lac is in a shopping district and on a lake. Swissminiatur is a popular attraction and the area's natural beauty can be seen at Monte San Salvatore and Mount Generoso. LAC Lugano Arte e Cultura and Villa Ciani are two other places to visit that come recommended. Enjoy the great outdoors with rock climbing, hiking/biking trails, and mountain climbing, or hop on a bike rental nearby and explore all the area has to offer. Visit our Lugano travel guide
Map
Piazza Rezzonico 7, Lugano, TI, 6900

What's nearby

  • The frescoed houses on Via Nassa, Lugano, Switzerland
    Via Nassa
    1 min walk - 0.1 km
  • LAC Lugano Art Culture Centre
    LAC Lugano Arte e Cultura
    5 min walk - 0.4 km
  • Palazzo dei Congressi, Lugano, Switzerland
    Palazzo dei Congressi
    8 min walk - 0.7 km
  • Piazza della Riforma
    2 min walk - 0.2 km
  • San Lorenzo Cathedral
    3 min walk - 0.3 km

Getting around

  • Lugano Funicular Station
    8 min walk
  • Lugano (QDL-Lugano Rail Station)
    9 min walk
  • Lugano (LUG-Agno)
    16 min drive

Restaurants

  • Agua
    1 min walk
  • Spaghetti Store
    1 min walk
  • McDonald's
    4 min walk
  • Burger King
    2 min walk
  • Ristorante Olimpia
    3 min walk

About this property

Walter au Lac

Hotel near Funicolare Monte Brè - Cassarate Station
Located close to LAC Lugano Arte e Cultura and Villa Ciani, Walter au Lac provides a free breakfast buffet, a terrace, and a library. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with dry cleaning/laundry services and car rentals on site.
You'll also enjoy the following perks during your stay:
  • A roundtrip airport shuttle (surcharge), express check-out, and a 24-hour front desk
  • An elevator, a front-desk safe, and laundry services
  • Luggage storage, smoke-free premises, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff and location
Room features
All guestrooms at Walter au Lac feature comforts such as premium bedding and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Wardrobes/closets, mini fridges, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CHF 28 per night); discounts available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • On the bay
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property will place a credit card authorization for the amount of the first night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Renovations and closures

The property will be renovating from January 1 2026 to February 26 2026 (completion date subject to change). The following areas are affected:
  • Elevator
  • Hallway
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 50.0 per night
Cribs (infant beds) are available for CHF 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CHF 28 per night (820 ft away)
  • Crib (infant bed) fee: CHF 20.0 per day
  • Rollaway bed fee: CHF 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Walter au
Walter au Lac
Walter au Lac Hotel
Walter au Lac Hotel Lugano
Walter au Lac Lugano
Walter au Lac Hotel
Walter au Lac Lugano
Walter au Lac Hotel Lugano

Frequently asked questions

Is Walter au Lac pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Walter au Lac?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Walter au Lac?

Check-out is at 10:30 AM.

Does Walter au Lac provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Walter au Lac located?

Located in Lugano City-Centre, this hotel is within a 10-minute walk of LAC Lugano Arte e Cultura and Villa Ciani. University of Lugano and Funicolare Monte Brè - Cassarate Station are also within 1 mi (2 km). Lugano Funicular Station is 8 minutes by foot and Lugano (QDL-Lugano Rail Station) is 9 minutes.

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Reviews

Walter au Lac Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 405 out of 703 reviews
Rating 8 - Good. 223 out of 703 reviews
Rating 6 - Okay. 55 out of 703 reviews
Rating 4 - Poor. 11 out of 703 reviews
Rating 2 - Terrible. 9 out of 703 reviews

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness
Amazing breakfast included. Great location to center square
Stayed 4 nights in Dec 2025

10/10 Excellent

Fiona

Liked: Amenities
Clean room | staff very helpful and pleasant | gave out useful info and a map for the sights of the area.
Stayed 2 nights in Sep 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast. Very nice facilities and helpful staff. Really enjoyed being on the waterfront.
Stayed 1 night in Nov 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent views and location
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would love to stay again

Wonderful icon hotel. The view was incredible! Room was comfortable and clean. Staff was very friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locations. Wonderful Staff. Nice rooms.
Stayed 1 night in Sep 2025

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed Walter Au Lac! It is very centrally located in Lugano and makes everything very walkable. Would recommend!
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in downtown Lugano

Loved the room and stay in Lugano. Wasn't sure if we wanted to stay away from the city but this was the right choice. Lots of dining options and great place to walk along the water. Only issue is that parking is a few blocks away. Location was perfect
Stayed 1 night in Sep 2025

10/10 Excellent

TERRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the waterfront location and staff was wonderful.
Stayed 3 nights in May 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice lake front view and quiet room even on the main st. Tons of restaurant/cafe easy walk.
Stayed 1 night in May 2025

10/10 Excellent

Ivy

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location and good service.
Stayed 2 nights in May 2025

10/10 Excellent

Laura R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A beautiful place to stay

The staff is very pleasant and kind. The view to the lake is breathtaking.
Stayed 1 night in Jun 2025

10/10 Excellent

Raluca

We loved our stay at this hotel. The view was amazing and it was perfectly located for our needs. The hotel does not have parking as listed however, so if you are driving keep that in mind
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! What a great hotel. Very European feeling. Super staff (shout out to Antonio at the front desk for above and beyond customer service). Great view of lake. Easy walk (and funicular) from train. Great breakfast, wonderful city. Would definitely recommend and stay there again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Sorin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot to look out over the lake. Nice rooms with a good breakfast selection. Close to everything and during our stay there was a free open air jazz concert close by that we could just sit out on the balcony on listen to at night. Definitely recommend staying here.
Stayed 1 night in Jul 2025

10/10 Excellent

Dax

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the water of Lake Lugano and next to the city for good. Great staff and service was excellent! Thanks much!
Stayed 2 nights in Sep 2025

10/10 Excellent

michele

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location the air conditioning was perfect. You can't beat the room and the view. Breakfast was great.
Stayed 2 nights in Jun 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel on the waterfront

Well located - nice room with balcony - I missed having a bar and restaurant. The service at breakfast was fantastic - could have done with similar at other meal times
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great location with even greater views from the room. Very friendly staff, room is clean and comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Keith W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was an awesome place to say. Beautiful view of the lake. Very walkable to many restaurants and a park.
Stayed 1 night in May 2025

10/10 Excellent

Carsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful, had a great location and the staff were very attentive and courteous.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific location! Very nice staff and nice breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time stay in refurbished room so accommodation was excellent. Parking was safe though a short walk away. Location of the hotel on the lake is perfect.
Stayed 1 night in May 2025

10/10 Excellent

Laura

Liked: Amenities, property conditions & facilities
Amazing location!
Stayed 1 night in Jul 2024