Near Lake Lugano, Residence Palace provides everything you need. Stay connected with free in-room WiFi.
Reviews
5.45.4 out of 10
Entire apartment
1 bathroomSleeps 335 sq m
Popular amenities
Kitchen
Washer
Free WiFi
Add dates for prices
About this property
Residence Palace
This smoke-free apartment building features multilingual staff assistance. The apartment features a washing machine and a kitchen with a refrigerator, an oven, and a stovetop. Guests can appreciate conveniences like a dining area and a coffee/tea maker, and other amenities include free WiFi and cable TV.
Guest accommodations at this apartment offer espresso makers and coffee/tea makers. Accommodations at this 3-star apartment have kitchens with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, bidets, and hair dryers.
This Lugano apartment provides complimentary wireless Internet access. Televisions come with cable channels.
Property amenities
Internet
Available in the apartment: Free WiFi
Parking and transportation
No onsite parking available
Car not required
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Espresso maker
Freezer
Oven
Refrigerator
Stovetop
Toaster
Dining
Dining table
Bedrooms
Bedsheets provided
Bathroom
1 private bathroom
Bidet
Hair dryer
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Living spaces
Dining table
Living room
Separate dining area
Entertainment
Cable channels
Laundry
Washing machine
Comfort
Heating
Pets
No pets allowed
Suitability/Accessibility
Elevator
Smoking not allowed
Services and conveniences
Iron/ironing board
Multilingual staff
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 5 days before arrival with check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are available for CHF 3.0 per day
Smoking
Smoking is not permitted
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 14 years of age.
Tourism fee: CHF 0.15 per person, per night
We have included all charges provided to us by the property.
Optional extras
Crib (infant bed) fee: CHF 3.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Property Registration Number NL-00002875
We should mention
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Residence Palace Lugano
Residence Palace Apartment
Residence Palace Apartment Lugano
About the neighborhood
Cassarate, a neighborhood in Lugano, is home to this apartment. Giancarlo and Danna Olgiati Collection and Art Museum Lugano are cultural highlights, and some of the area's landmarks include Funicolare Monte Brè - Cassarate Station and Villa Ciani. LAC Lugano Arte e Cultura and Museo delle Culture are also worth visiting. Visit our Lugano travel guide
Check-in start time: 4:00 PM; Check-in end time: midnight.
What time is check-out at Residence Palace?
Check-out is at 10:00 AM.
Where is Residence Palace located?
Located in Cassarate, this apartment building is within a 15-minute walk of Funicolare Monte Brè - Cassarate Station and Lake Lugano. Lugano Exhibition Centre and Parco Ciani are also within 10 minutes. Lugano Funicular Station is 23 minutes by foot and Lugano Station is 25 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Residence Palace Reviews
Reviews
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Liked: Amenities, property conditions & facilities, communication
Easily walkable to everywhere in town
Bruce
Stayed 7 nights in Jun 2024
Verified
2/10 Terrible
Victor
2024/8/18
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Save up your money and stay somewhere else. Unfortunately the place was not what it looks like in the pictures. Very old and beat up, outdated style, smells, hot, and beware because ants will crawl in, along with some sort of other bugs. The only positive is that the window opens to let in fresh air and there’s an old fan. This was not at all a ‘holiday vacation’ place in any way. Communication was very poor. They stopped responding to our messages right after we complained to them about the poor conditions and dirtiness of the apartment. They were not willing to work with their customers at all throughout our entire 4 night stay.
Das Zimmer war schrecklich. Ich würde es niemanden empfehlen. Hat sehr viel Insekten und Ameisen. Unsere essen müssten wir weg schmeissen.
Immerhin wurde uns ein andere zimmer angeboten, aber mit aufpreis . Meine finanzielle mittel waren nicht stark und mussten ich und meine kinder den ganzen urlaub dort verbringen.
Wasserhahn inder küche kaltwasser funktioniert nicht. Zimmertemparatur war jede tag über 30 grad.