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Reviews of Palazzo Tucci Residenza d'Epoca

Palazzo Tucci Residenza d'Epoca
Via Cesare Battisti 13, Lucca, LU

Reviews

9.6

Exceptional

Rating 10 - Excellent. 133 out of 165 reviews" "
Rating 8 - Good. 29 out of 165 reviews" "
Rating 6 - Okay. 2 out of 165 reviews" "
Rating 4 - Poor. 0 out of 165 reviews" "
Rating 2 - Terrible. 1 out of 165 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Tove

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

8/10 Good

joseph

Liked: Cleanliness
Stayed 3 nights in Aug 2023

10/10 Excellent

Joanna

Stayed 1 night in Jul 2023

10/10 Excellent

ELENA

Liked: Cleanliness, amenities, property conditions & facilities
The property is very beautiful and unique!!! Luxury!! We definitely want to be back!!!
Stayed 1 night in Jul 2023

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lucca is one of our favorite towns in Italy. Palazzo Tucci was perfect for our short stay. The palace is beautiful and intriguing, furnished with antiques and original paintings. It was a real experience to stay there. The breakfast was great and the ability to safely park our car in the courtyard fantastic! We were well-cared for by the host.

10/10 Excellent

Enrique

Traveled with family
Liked: Cleanliness, room comfort
Sleep in a palace
This place lives up to its name. A true 18th century palace, including furniture and surroundings. Spacious, obviously and offering a fairly decent breakfast. Its rates -to my surprise- were actually lower than those I paid in 3 star hotels in Florence.
Stayed 1 night in Jun 2023

10/10 Excellent

Carol

Stayed 1 night in May 2023

10/10 Excellent

Javier

Liked: Cleanliness, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Teresa

The beauty of the palace in its antiquity and the cleanliness. It had character
Stayed 1 night in Oct 2022

10/10 Excellent

Simon

Traveled with group
Liked: Cleanliness, room comfort
Stay in a real palace!
What an amazing place! A fantastic palazzo, full of beauty and grandeur. My room was, in a word, palatial! With a huge and comfortable bathroom. The staff were friendly and helpful. Breakfast was in a beautiful room with wonderful painted ceiling. If you are staying in beautiful, historic Lucca and want to stay in a place that is part of its history, this is the place for you! Couldn’t recommend it highly enough.
My room
The breakfast room
Breakfast room ceiling
One of the many ante rooms
Stayed 2 nights in Sep 2022

10/10 Excellent

Takeshi

Liked: Cleanliness, room comfort
Beautiful huge room. Great location and staffs. The dining room felt like a royal palace. I
Stayed 1 night in Sep 2022

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our experience in this splendid building! Mr Tucci was an excellent host, gifting us with a bottle of Prosecco to celebrate our honeymoon!
Stayed 1 night in Aug 2022

8/10 Good

Ann

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fascinating history, a step back in time. Beautiful breakfast presentation. Air conditioning system circulation was marginal but the weather was unusually hot during our stay. We didn’t have enough soap. Bars of soap were extremely small.
Stayed 4 nights in Jul 2022

10/10 Excellent

JEONGBAE

Traveled with family
Liked: Cleanliness, room comfort
Amazing estate with super friendly reception. Thanks to Mr. Tucci.
Stayed 1 night in Jul 2022

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
What a special place to enjoy! The huge room, embellished ceiling and walls, huge oil paintings, great breakfast, helpful staff…I didn’t want to leave.
Stayed 2 nights in Jul 2022

10/10 Excellent

Amysu

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

chelsea

Traveled with family
Liked: Cleanliness, room comfort
You must stay here
This was literally the best stay we had in our 2 months of travel. I highly recommend to anyone. Owners are descendants from 13th century owners of this palace and he is sooo nice. Really great location and you will feel like not only did you visit Lucca, but you visited it 400 years ago. Cannot say enough great things. It was a palace. It was a museum. It was a perfect and unforgettable experience.
Stayed 1 night in Jul 2022

8/10 Good

Kristin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was an amazing place to stay. The large rooms of the palazzo were gorgeous and evoked centuries of history. We did not ask about the air conditioning and so did not know how to turn it on when we returned late - an oversight on our part. The main bedroom’s bed had a very creaky bed frame and the pull-out bed was uncomfortable. However, the location was very good, the host was helpful, and the breakfast, very nice. We were only in Lucca one night but I would love to return.
Stayed 1 night in Jun 2022

10/10 Excellent

Todd, PASADENA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A hotel in an 18th century Palazzo, still owned and run by the same family. The rooms are amazing and grand, and the breakfast and other amenities were excellent. The hosts were very friendly and helpful. Highly recommended!
Stayed 3 nights in May 2022

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a huge home most recently updated in mid 1700s, except for plumbing and electricity. Our bedroom was 810 square feet with ceiling frescoes. Such a fun place with great hosts.
Stayed 1 night in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
We enjoyed our stay at the Palazzo Tucchi. The room was very clean and quite and we had a lovely private patio off our room. The staff were amazing and so helpful with everything. There was parking in their garage. We were within close walking distant to everything. We would definitely come back again.
Stayed 1 night in Oct 2021

10/10 Excellent

Ellen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
If you are in medieval Lucca, what can better than staying in a 17th century Palazzo! Palazzo Tucci is in the center of the historuc town and when staying here, you are truly staying in a museum. From check in to check out, Anna was wonderful. The room was very nice and faced a quiet courtyard. The bathroom was huge, and yes, it has a tiny shower, but what can you expect when staying in an authentic Palazzo! They offer free parking in their private courtyard, which can be a challenge to get to, as most streets in Lucca are pedestrian only, but we soon discovered that you just follow the blue arrows to get to one of the gated entrances. The free daily breakfasts had a nice varoety for European breakfasts, and the dining room is simply spectacular! We stayed 4 days, and loved the town so much that we are now planning to stay 3 months in Lucca on our next trip!
Stayed 4 nights in Sep 2021

6/10 Okay

Amanda

Liked: Cleanliness
Not for us
It was an impressive building and we understood why people would like to stay in an historic place. But for us we found it uninviting and no one was about we felt we were the only people there. Breakfast was good. The positives was the fact you are in the hart of Lucca but to drive the tiny streets to reach the hotel was nerve racking
Stayed 2 nights in Sep 2021
Response from Alessandro Tucci on 2021/10/4
Good evening, I am sorry that your stay was not to your liking. I would like to point out that due to COVID we try not to stay all the time at the reception out of courtesy to the guests and having only 6 rooms, the staff is at a minimum. Unfortunately it is not our fault if the streets of the historic center are narrow, we always try to meet the customer by offering parking in the center. Hope to have you back as a guest, kind regards

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, room comfort
Beautiful place and staff
Incredible personal service. I loved my stay. Felt homely staff were wonderful. Room was clean spacious and bed very comfy. Breakfast delicious
Stayed 1 night in Aug 2021
Response from Anna on 2021/8/10
We thank you for your kind opinion, we are happy that you enjoyed your stay with us! Best regards

10/10 Excellent

Einar

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A literal palace! This place is so magical and historic, we loved the suite room. Communication was stellar, and breakfast and parking was included! In the heart of the city! Wouldn't stay anywhere else in Lucca. 5 stars
Stayed 1 night in Oct 2019

8/10 Good

Ina, California

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a palazzo with all the pluses and minuses, but it’s worth staying there. Beautiful rooms, very nice staff, great location.
Stayed 6 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to experience living like 17th century royalty, this is the place! Our room and most of the public rooms were stunning. It felt like we were living in a museum (and we were.) There were a few drawbacks; a challenging bath/shower, city noise, and driving access was 'white' knuckle (tight streets with lots of tourist to wade through).
Stayed 5 nights in Sep 2019

10/10 Excellent

Gillian

Stayed 7 nights in Sep 2019

10/10 Excellent

tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A true gem of a hotel
We wanted to stay in the heart of the city and Palazzo Tucci Residenza was the perfect place to stay. The staff was friendly and helpful with restaurant suggestions and even brought us a breakfast basket to our room as we had to catch an early train. I would highly recommend this beautiful hotel. A true palace that has been in the family for many generations and has been restored.
Stayed 2 nights in Sep 2019

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant location. On-site parking a huge bonus. Excellent service. Good breakfast. Highly recommended
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019

10/10 Excellent

Colby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful palazzo in Lucca
The hotel was amazing and the staff was very friendly. The location is right in the middle of Lucca.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an experience not to be missed. We had 2 rooms, one a regular and the other the largest suite. We also viewed the other rooms and think we would prefer the junior suite and regular room to the enormous suite as there is not much furniture in the larger suite. My husband does like to watch TV after a long day of touring and we found the TV's to be a bit small for the size of the rooms. Upgraded linens and pillows would be more befitting of this grand property. Included parking is a big benefit and the staff is fantastic and very helpful. We will definitely return again. Great location inside the walls.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is fantastic!
Palazzo Tucci Residenza d'Epoca (actually a Bed and Breakfast) is awesome! I forget the name of our host. But she was great from check-in to check-out. What's absolutely mind blowing is the building itself. The dining room is absolutely stunning with art work on the walls and ceiling. Our large bedroom and sitting area had art work to match. We went during their slow season. So we were the only people in the hotel. But they still provided us with a top notch, quality breakfast. The hotel is a short walk to most anywhere in Lucca. Would absolutely stay here again and recommend them.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2018

10/10 Excellent

Viktoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing experience!
Stayed 3 nights in Oct 2018
Response from Palazzo Tucci Staff on 2018/10/17
Amazing to have guests like you! Thank you so much hope to see you again!

10/10 Excellent

LesS, Edmonton, AB Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying in a palace is a unique experience not to be missed. Our room was spacious and the bathroom was modern and well equipped. Staff was friendly and helpful. We felt like royalty in the lavish breakfast room.
Stayed 1 night in Sep 2018
Response from Palazzo Tucci Staff on 2018/10/17
Thank you so much for your positive comments! Hope to see you again in our Palace!

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnificient
Thapalace was absolutely wonderful. Practically could get lost in the room. Location was the best. Could use a small refer in the room. Hard to get a cold drink at night.
Stayed 3 nights in Sep 2018
Response from Palazzo Tucci staff on 2018/9/19
Thank you so much!!!!! It was a pleasure to host in our Palace and we hope to see you again next year!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming and interesting
Spacious, curious and tastefully done. Loved it. Thanks
Stayed 1 night in Aug 2018
Response from Palazzo Tucci Staff on 2018/8/22
Thank you so much! Dear Guest hope to see you again!

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here in Lucca
Beautiful Palace Hotel in good location. Excellent breakfast and English speaking helpful staff.
Stayed 3 nights in Jul 2018
Response from Palazzo Tucci on 2018/8/15
Thank you so much! Hope to see you again! Palazzo Tucci Staff

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Fun to stay in a palace!
The location and the fact I was staying in a residence (palace) was interesting!
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A terrific 18th century experience. Would recommend it for families or individuals. ..............................................................
Stayed 2 nights in Jul 2018

10/10 Excellent

PaCo, Colorado, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique experience
We loved this extraordinary hotel. It's a palace that has been converted into separate rooms. If you only want the Marriott or Hilton type experience this isn't for you. It's a small hotel with all the necessities but not full service at your demand. We stayed with our two teenage daughters in a suite that was enormous. It had beautiful windows and was full of light. The decor and paintings are authentic. All the modern conveniences were available. Everyone in my family thought it was exceptional and will always remember our stay.
Stayed 1 night in Jun 2018
Response from Palazzo Tucci Staff on 2018/6/20
Thank you so much! WE are happy to host guests like your family and we hope to see you again next year!

8/10 Good

Brenda, Corona Del Mar, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful but Very Basic
As the lovely lady that checked us in said, “We are a B & B, not a Hotel.” Our room and bath were incredible, the location is great and it is just wonderful wandering through the gorgeous rooms. But, there was no internet for 2 days (we both work, so that was a big problem), Breakfast was VERY basic, no room service, no mini-bar, no bar, no restaurant, no laundry, no one there past 8pm, although my husband got lucky & a night watchman let him in when he forgot the key. I’m so mixed about this - maybe if we hadn’t traveled from Praiano to Naples, then flew to Rome and then to Pisa, where we found out AZ had lost a bag, went through all the hassle of reporting, then drove to Lucca & badly in need of a drink when we arrived, I might feel differently. But at the price we paid, I just expected more. Guess I should have done my homework better. If you want to experience staying in a beautiful Baroque Villa, then definitely stay here. If you need more services, I would look elsewhere.
Stayed 2 nights in Jun 2018

10/10 Excellent

AT, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentically Italian
From the moment we walked into the palazzo, we were in awe. The woman at the front desk took time to wait as we parked in the private guest parking area, then explained the city and gave us recommendations of places to eat and things to see. The palazzo was incredibly well maintained and very clean. The only fault we found was the bed and pillows were very hard; I didn’t sleep well. Putting mattress pads on the beds would dramatically improve the feel. Other than that, it was a singular experience that would be hard to find anywhere else!
Stayed 1 night in Mar 2018

10/10 Excellent

Jennifer, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful experience
A wonderful and unique experience to stay in a palace that's been in the Tucci family for many generations. Thank you to Anna who looked after us very well. Would highly recommend.
Stayed 2 nights in Dec 2017