B&B in Lower Silesian Voivodeship

"I am deeply disappointed with my stay at the Radisson Blu Wroclaw. For a 5-star property, the experience was sub-standard, and I will not be returning. ​Upon arrival, I was assigned an unrequested accessible room. When I questioned this, the front desk staff were dismissive, offering a "take it or leave it" attitude because the hotel was full. This set a very poor tone. The room itself suffered from obvious maintenance and quality control failures: the shower rail was loose and repeatedly fell off, the number '8' on the safe was broken (making it completely untrustworthy), and it lacked standard 5-star amenities like a shaving mirror. ​I chose not to raise these issues on-site because the initial check-in process was so laborious and unwelcoming. I had no desire to waste my personal time highlighting their deficiencies, nor did I want the intrusion of maintenance staff in my room to fix things that should have been checked before my arrival. ​Both check-in and check-out were tedious and slow. The entire experience left such a bad taste that I actively avoided using any hotel facilities. I didn't spend a penny in the hotel, choosing instead to get up and leave first thing every morning to spend my time and money in Wrocław. A 5-star hotel should not rely on its guests to act as maintenance inspectors. Far from a luxury experience."

"The hotel is in a prime location within walking distance to shops, grocery stores, the Old Town, and train station. We had arrived to the hotel 3 hours before check in time after 17 plus hours of flying with our toddler & without hesitation the staff contacted housekeeping if a room was clean & we were checked in instantly. We are extremely grateful for this & I know some hotels don’t offer this, even if rooms are available."

"Excellent stay as always. Very friendly and attentive staff and nice facilities."

"I like 5 min to airport, but when rain this is big problem! Hotel need free shuttle!!"

"Generally OK, many thanks!!"

"Great value and good breakfast"

"Amazing"

"Nice property. We had a big room with a nice view of the Opera house. We opened the windows and could hear the performers rehearsing."

"Amazing service allowing us to use sauna after clise"