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Reviews of Hotel Genevieve

4 out of 5
Hotel Genevieve
730 E Market St, Louisville, KY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 220 out of 301 reviews" "
Rating 8 - Good. 40 out of 301 reviews" "
Rating 6 - Okay. 27 out of 301 reviews" "
Rating 4 - Poor. 9 out of 301 reviews" "
Rating 2 - Terrible. 5 out of 301 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the French vibes!
Stayed 1 night in May 2024

10/10 Excellent

Kirk, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was more comfortable because Andrew Finney listened and helped make the experience better than it would otherwise be. Thank you.
Stayed 5 nights in May 2024

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a large king suite and we didn’t want to leave. Everyone at the property was very attentive and the amenities were on point. We could have stayed two or three more days. The neighborhood is wonderful for bars and unique shops and restaurants. We will definitely be back.
Stayed 1 night in May 2024

4/10 Poor

Barbara

Traveled with partner
Disliked: Amenities
The property was very attractive but not set up well for visitors. The rooms were very dark, in the bathroom the lighting was so bad that it was difficult to put on make up. The coffee that was supposed to be in the lobby from 5 am was gone by 6:45. There were no eggs one day for breakfast. The valet lost our car keys and the “app” that you had use to get your car was hard to use. The ice machine was a joke. It had a loose plastic bag in it with a few cubes. You just had to reach your hand in and get the cubes. I would never return there and for the price certainly not recommend it
Stayed 3 nights in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Funky retro furnishings. Great rooftop bar. Lots of dining options in the area. Very walkable. Would definitely stay here again when in Louisville.
Stayed 4 nights in May 2024

10/10 Excellent

Marvin West

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the interior design, room had the softest bed. Just an overall great place to stay. Very clean and everyone was so nice, a pleasant out of town stay
Stayed 1 night in May 2024

10/10 Excellent

Brien

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very eclectic and unique. It was very conveniently located among many different bars and restaurant options. Very cool part of town.
Stayed 1 night in May 2024

6/10 Okay

Richard

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Decent hotel, no gym, dining hours are limited, no pool, not much parking, poor customer service
Stayed 3 nights in May 2024

6/10 Okay

Autry, Austin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This property for the area was no more than three out of five stars; If your business traveler this property is not for you, but anybody else it should work just fine.
Stayed 5 nights in Feb 2024

8/10 Good

Alfredo, Fishers

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Anthony, Milwaukee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved absolutely everything about this charming boutique hotel. The rooms were immaculate and I loved the décor. Bathrooms were large and gorgeous as well. The location was probably my favorite aspect of the hotel as it was mere minutes walking to some amazing restaurants. Will definitely make this my hotel of choice whenever I visit Louisville.
Stayed 1 night in May 2024

6/10 Okay

Laura

Stayed 1 night in May 2024

10/10 Excellent

Stacey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is so beautifully detailed from the hotel bar down to the bath towels, both so comfortable and beautiful. The staff were professional and kind in all encounters, from the fro t desk to the restaurant wait staff. I’d be happy to return.
Stayed 3 nights in May 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Ruth, New York

Stayed 2 nights in May 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay. Loved the speakeasy and rooftop!
Stayed 2 nights in Apr 2024

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great access to Whiskey Row and several unique restaurants right next door
Stayed 3 nights in Apr 2024

10/10 Excellent

davide, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous boutique hotel is located in Louisville. The location is phenomenal, with many restaurants, bars, and things to do. The neighborhood felt safe and had a great vibe all around. The room was perfect, and the rooftop bar was incredible
Stayed 1 night in Apr 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Carmen

Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot in the heart of NuLu. Lots of great food and drink options within walking distance. Room was very nice and clean. A great place to stay in Louisville.
Stayed 1 night in Apr 2024

10/10 Excellent

Gregg, Grenville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Jeff

Stayed 1 night in Apr 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful small hotel
Stayed 1 night in Feb 2024
Response from Hotel Genevieve on 2024/4/26
Graeme,Thank you for staying with us at Hotel Genevieve and for taking the time to leave us a review. We are so delighted that you enjoyed your stay with us, and we can't wait to welcome you back!

10/10 Excellent

Meredith

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!
Stayed 1 night in Apr 2024

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is the parking situation. You have to pay $35 for valet parking if you don’t want to park on the street and have a little bit of a walk to get inside the hotel. Otherwise I absolutely loved it. The vibe was amazing, it was clean and the staff was friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Francie

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay! We will absolutely be back- what a special hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Ryan

Stayed 2 nights in Apr 2024

10/10 Excellent

Tom, Burlington

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property with a very friendly team
Stayed 1 night in Apr 2024

4/10 Poor

Chris

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Overall a disappointing stay. My first room had a broken bed and then the second room had holes in the shower wall. I was told by the receptionist that “they had over 100 check outs today which will be why the rooms aren’t right”…… I was told that he would have his manager Andrew reach out which never happened. Had to weight 30 minutes to leave my key with the valet. All staff were not experienced and quite frankly didn’t care about any issues with the exception of the friendly staff at the roof top bar.
Stayed 3 nights in Apr 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Genevieve on 2024/4/17
Dear Elizabeth,Thank you for taking the time to leave us a rating. We are so glad to see that you enjoyed your stay with us at Hotel Genevieve, and we hope to see you back again soon!

10/10 Excellent

Jenni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the vibes and close proximity to shopping and restaurants!
Stayed 1 night in Apr 2024
Response from Hotel Genevieve on 2024/4/17
Jenni,Thank you for taking the time to leave a review. We are so glad that you had a great time with us at Hotel Genevieve and explored the amazing NuLu neighborhood! We hope to see you again soon.

6/10 Okay

Heather

Traveled with family
Disliked: Cleanliness
cute decor needs more cleaning room very small for 2 beds. area is dirty and lots local shops places to eat. but it’s driven for bar going only
Stayed 1 night in Apr 2024
Response from Hotel Genevieve on 2024/4/17
Dear Heather,Thank you for taking the time to share this thoughtful review. We appreciate the notes for areas of potential improvement, and we hope you consider joining us for another stay in the future.

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. And great area. Lots of shops and restaurants in the area.
Stayed 2 nights in Apr 2024
Response from Hotel Genevieve on 2024/4/17
Hello Elizabeth,Thank you for taking the time to leave a review. We are so glad that you had a great stay with us at Hotel Genevieve, and we hope to have you visit us again soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Genevieve on 2024/4/12
Dear David,Thank you for taking the time to share a rating with us. We are so delighted that you had a great stay with us at Hotel Genevieve. Please come visit us again soon!

10/10 Excellent

Monika

Stayed 1 night in Apr 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed for a weekend getaway and loved the hotel and atmosphere. The shops were all great and we enjoyed the dining options. The only suggestion would be a little more lighting in the rooms.
Stayed 2 nights in Apr 2024
Response from Hotel Genevieve on 2024/4/9
Dear Angela,Thank you for your recent stay and kind words about our hotel's atmosphere, dining options, and shops. We appreciate your feedback regarding the room lighting and will definitely take it into account for future improvements. We look forward to welcoming you back to Hotel Genevieve soon!

10/10 Excellent

Richard, Lewis Center

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel. Will definitely stay again. Close to everything
Stayed 2 nights in Apr 2024
Response from Hotel Genevieve on 2024/4/9
Dear Richard,Thank you for leaving us this great review. We are so glad to hear that you enjoyed your stay at Hotel Genevieve and the wonderful NuLu area. We can't wait to welcome you back next time!

10/10 Excellent

Sarah, Chicago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We seriously loved everything about this hotel--so nice and friendly and unlike other chain hotels--rooftop bar has great views and food and service; nice rooms with great views; interesting decor. Fun, interesting neighborhood.
Stayed 1 night in Mar 2024
Response from Hotel Genevieve on 2024/4/2
Dear Sarah,We sincerely thank you for taking the time to share these kind words. We are beyond delighted that you had such a wonderful time with us at Hotel Genevieve. We are especially glad to hear that you experienced such great service from out team, and that you had a chance to visit our bars / restaurants and explore the neighborhood. We certainly hope that you have the opportunity to come back to visit us again soon!

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Dawn

Traveled with partner
Perfect location whether you are looking for good food, bourbon, baseball or brewery, they are all within a couple of blocks. The Hotel Genevieve was beautiful and had a 1960s old school feel, of course that did make for low lighting in the rooms, but the vibe made up for it along with the extremely comfortable beds.
Stayed 3 nights in Mar 2024
Response from Hotel Genevieve on 2024/3/27
Hello Dawn,Thank you so much for taking the time to share this thoughtful review. We are so delighted that the beautiful design concepts here at Hotel Genevieve spoke to you and that you enjoyed your stay with us close to the amazing things Louisville has to offer. We look forward to seeing you again soon!

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Genevieve on 2024/4/17
Dear Joel,Thank you for taking the time to leave us a rating. We are so glad to see that you had a great stay with us at Hotel Genevieve, and we hope you visit us again soon!

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the hotel is in the NuLu area, which has a lot of fun restaurants and shops.
Stayed 2 nights in Mar 2024
Response from Hotel Genevieve on 2024/3/27
Edward,Thank you for leaving a review! We're so glad you enjoyed your stay at Hotel Genevieve in the truly special NuLu neighborhood. We hope to see you again soon!

10/10 Excellent

Lisa

Traveled with partner
Hotel Genevieve was wonderful! Great location, service, delicious breakfast, wonderful views from the rooftop bar, clean and unique decor. Highly recommend!
Stayed 1 night in Mar 2024
Response from Hotel Genevieve on 2024/3/25
Dear Lisa,We're thrilled to hear that you had a wonderful experience at Hotel Genevieve! Thank you for your kind words about our great location in the hear of NuLu, the great hospitality you received frm our staff, delicious breakfast at Rosettes, and the delightful views from Bar Genevieve. We take pride in maintaining our clean and thoughtfully decorated spaces, and we're delighted that you appreciated our efforts. Your recommendation means the world to us, and we can't wait to welcome you back for another exceptional stay in the future.

6/10 Okay

Kyle

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It is a nice boutique hotel. The staff was extremely friendly and good mannered. Some of the best in the industry for sure. However this hotel was not for me. Only small issues such as not very good lighting in the bedroom, bathroom was large but shower and toilet were very small. Water pressure was low but tons of hot water. The mini fridge was full of their beverages no room for anything else. Overall it's a good hotel just not for everyone
Stayed 2 nights in Mar 2024
Response from Hotel Genevieve on 2024/3/25
Dear Kyle,Thank you for taking the time to share this thoughtful feedback. While we are sorry to hear that some aspects of the hotel were not to your taste, we so appreciate your kind words about the service you received from the staff here. We do hope to have the opportunity to welcome you back again in the future.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Mar 2024
Response from Hotel Genevieve on 2024/3/25
Brian,Thank you so much for taking staying with us at Hotel Genevieve and for taking the time to share a review. We are so glad that you enjoyed your stay with us, and we hope to see you again soon!

6/10 Okay

James

Stayed 2 nights in Mar 2024
Response from Hotel Genevieve on 2024/4/16
Hello James,Thank you for taking the time to leave us a rating. We do hope you join us again at Hotel Genevieve.

10/10 Excellent

Brian, Crestwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a wonderful weekend stay here! It’s a great area that offers lots of great eating, shopping, and drinks all within close proximity. This is a smaller boutique style hotel and offers a boho vibe with a sprinkle of funky or at least that’s the best I can describe it. The rooms are nice, in room robes, fully stocked fridge and snacks, although they do charge, but it’s a nice option when you get the munchies! The bed was extremely comfortable, great for water pressure, which is a big plus for me. They have a great restaurant called Rosettes and had great service and food. We also enjoyed an evening at their rooftop bar called Bar Genevieve. They have drinks and light snacks. Indoor and outdoor seating. Luckily, we had a relatively warm evening and were able to sit outside and enjoy the view of Louisville. We didn’t get to do the speakeasy, as our bellies were full and eyes tired. Would stay here again.
Stayed 1 night in Mar 2024
Response from Hotel Genevieve on 2024/3/25
Dear Brian,Thank you so much for taking the time to share this thoughtful review. We are so glad that you enjoyed the unique decor and prime location of Hotel Genevieve. It's great that you got the chance to experience Rosettes and Bar Genevieve, and hopefully you will get the chance to visit Lucky Penny on your next visit. Thank you again for staying with us and for sharing your kind words about Hotel Genevieve.

10/10 Excellent

Brendan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay will stay again
Stayed 1 night in Mar 2024
Response from Hotel Genevieve on 2024/3/21
Dear Brendan,Thank you for staying with us and for taking the time to share a review. We are so happy that you had a great stay with us, and we certainly look forward to your next visit!

10/10 Excellent

Konstantina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Mar 2024
Response from Hotel Genevieve on 2024/3/18
Konstantina,Thank you for taking the time to leave us a rating. We are so glad to see that you enjoyed your stay with us at Hotel Genevieve, and we hope to see you again soon!